Billy was such a fantastic assistant helping me with everything I needed. Helped me save money by getting the 100ml of Chanel since it was only 25 extra for another 50ml! Highly recommend going to the... See more
Company replied
64 High Street, Meadowhall Shopping Centre, S9 1EN SHEFFIELD, GB
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Billy was such a fantastic assistant helping me with everything I needed. Helped me save money by getting the 100ml of Chanel since it was only 25 extra for another 50ml! Highly recommend going to the... See more
Company replied
I wanted so new perfume but couldn’t decide I spoke to Georgia and she was so helpful and very knowledgable . I will definitely be back can’t wait to hear what other perfumes she will recommend for me... See more
Company replied
I had a fantastic experience thanks to Asiya. She was incredibly friendly and patient Taking the time to help me find the perfect fragrance without making me feel rushed. Her customer service was exce... See more
Company replied
I was served by Georgia at Meadowhall and she was so helpful and lovely! I didn’t know what perfume I wanted and she helped me pick something that I would never have chosen! Such a lovely and experien... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
64 High Street, Meadowhall Shopping Centre, S9 1EN, SHEFFIELD, United Kingdom
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Keely is an absolute star! knows exactly what shes talking about and helped me find the perfect fragrance! She’s helped me find exactly what i wanted! what a queen. A credit to the company

Reply from The Perfume Shop - Sheffield 362
I had a fab service from Jess. She always has a smile and she knew her stock. Told me what free gift there is in a fragrance I liked

Reply from The Perfume Shop - Sheffield 362

Reply from The Perfume Shop - Sheffield 362
I had an amazing time in store today with Keeley, that was super helpful. I didn’t have a good idea of what I wanted and she made it so easy.. I found some new scents that I love.
Definitely recommend

Reply from The Perfume Shop - Sheffield 362
Delivery as expected... Aftershave just what described smells lovely... Would recommend..m

Reply from The Perfume Shop - Sheffield 362
I couldn't get to the store so I purchased my order on line. It was really easy to complete my order and i found every perfume I wanted.
My perfume arrived within stated time well packaged.

Reply from The Perfume Shop - Sheffield 362
From the start of walking in the shop keeley was helpful from start to finish. She helped me choose my aftershave for my groomsman and the groom going through each smell in detail. Her knowledge is 100% an absolute asset to work for the company. Xx

Reply from The Perfume Shop - Sheffield 362
Came to the shop unsure about what perfume to pick out for my friend. Isabelle came over to help, she was so friendly and welcoming, and helped me make a decision. A great asset to them team and I will definitely be visiting again!

Reply from The Perfume Shop - Sheffield 362
Great the customer service was good Kim is a good staff.

Reply from The Perfume Shop - Sheffield 362
Tiegan went above and beyond! Thank you so much for your help

Reply from The Perfume Shop - Sheffield 362
Keeley was great in helping me find the correct fragrance, and her recommendations were really helpful. She found many fragrances for us I wouldn’t have even thought of picking them up.

Reply from The Perfume Shop - Sheffield 362
Keeley was a great help. I was struggling with which fragrances to get and which would pair best, but Keeley’s advice and manners went a long way.

Reply from The Perfume Shop - Sheffield 362
Thank you, Jess, from Meadowhall Sheffield. Great customer service skills. Happy customer!

Reply from The Perfume Shop - Sheffield 362
Love love the service I received from kim! Ever so patient!!!!!!!!

Reply from The Perfume Shop - Sheffield 362
Tiegan was very helpful and friendly service with a smile

Reply from The Perfume Shop - Sheffield 362
The best staff, and the best experience with from parfume Mariana

Reply from The Perfume Shop - Sheffield 362
The best experience with Mariana from perfume shop

Reply from The Perfume Shop - Sheffield 362
Billy served me today, it was excellent customer service I really felt he went above and beyond to find me the perfect perfume. Couldn't be more appreciative, thank you Billy!

Reply from The Perfume Shop - Sheffield 362
Amazing customer service from keeley today, she helps both my partner and son pick their fragrances, she went above and beyond. Honestly the best experience especially for my sons first aftershave!! Definitely will be coming back!!

Reply from The Perfume Shop - Sheffield 362
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