The Perfume Shop - Silverburn 249 Reviews 

Jill was lovely, and was a great help to me today picking out a perfume for my mum. Brill customer service !

Great service from Emma and Janice - friendly and helpful! They suggested options within my budget for gift for friends birthday and helped me choose one. Much appreciated!

Amazing customer service very helpful and polite. Zainab ( staff member )was extremely patient with us and was very kind. Really good experience at the perfume shop would definitely recommend.

I visited the store to get a new fragrance and the help and advice given by Denise was exceptional. She went out of her way to get the right aftershave for me as well as helping me throughout the process

Great price ,Excellent customer service from Janice & Denise at Silverburn couldn’t be more helpful :) Thank You

Excellent service from Jill at your Silverburn store. We find we would travel a longer distance than our local perfume shop as service better . We always appreciate the extra attention from silverburn .

Popped into silverburn and was greeted by the lovely Emma, she was very friendly. I was in looking for samsara which emma was able to pin point right away. She explained there was a 20% offer on in the store so my friend and I both purchased. Emma also signed us up for members cards. Will definitely be back, friendly and knowledgeable young lady

I visited the silverburn store and was served by Janice, she was so helpful and welcoming. Nothing was too much to ask and she helped us pick the best sets for a present. Would visit again

What a fab experience Janice went above and beyond helping pick perfume and aftershaves and also pointing out best values.

It was so relaxing not rushed and fab conversation.

Well done the perfume shop - Silverburn

The service given from the employee Rosina/Silverburn/27/12/25/receipt no:6964 at 11.40am was exceptional! She couldn’t have been more helpful

At a busy time of year the girls in the store were cheery and happy to help anyone that came into the store.
Denise served me and was helpful, efficient and went above and beyond to ensure I got the perfect gift. Denise gave me suggestions, offering me the best deals in store.

Bought this brilliant gift from the Perfume shop it was delivered on time and with care will definitely recommend ordering from them

Hi,

Amazing experience. The store manager (Jance ) was so kind andwent out her way. She is a great asett to your team. Highly needs to be rewarded. Will.always come to.this store. Asma

Ordered online and delivered to my door great customer service delighted with my gift sets

The young lady who assisted me with my purchase was excellent and knowledgeable. I only had a photograph of perfume. She had to “source” it online , as it was not in shop. Arranged for it to be delivered. She also checked to see if i had loyalty card. (I had forgotten) Excellent serivce

Emma at Silverburn was so patient with myself (an older generation) and I wish the management would pay notice to an excellent nature and front of house person that the company ought to be proud of.
I do hope that she gets some recognition for her service.

Emma and Jess, have been very professional and helpful in helping us chose various products. Cannot commend them high enough. Best wishes

I went into the silverburn branch with no idea what I was wanting to get, Denise from the store was wonderful and walked me through everything. She also helped me pick out some add ons that I never knew I could get. Was a wonderful experience I couldn’t recommend more