The Perfume Shop - Solihull 293 Reviews 

145
TrustScore 5 out of 5

4.9

7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB


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Rated 5 out of 5 stars

I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... See more

Company replied

Rated 5 out of 5 stars

Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... See more

Company replied

Rated 3 out of 5 stars

I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to star... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #65 of 219 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #43 of 133 best companies in Cosmetics shop
  5. #26 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #28 of 108 best companies in Hair product shop

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • 7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

36,169 reviews in the last 12 months

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Rated 5 out of 5 stars

Extra Mile

What a delight to enter a store and be greeted with courtesy and helpfulness. The young male assistant was really helpful with this Granny (me) in choosing great perfume gift for grandaughter.

10 December 2024

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