Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... See more
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Location
Switch locationUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
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See what reviewers are saying
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
Company replied
Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
Company replied
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... See more
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Company details
- #34 of 114 best companies in Perfume store
- #67 of 221 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #43 of 131 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #29 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, United Kingdom
4.9
Excellent
288 reviews
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John tash Katie
John, tash and Katie were exceptionally brilliant, thank you so much for being so kind ! We really appreciate it. x
4 December 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Superb service from Zack today
Superb service from Zack today! His wrapping skills were lovely 🥰
4 December 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
cathy restored my faith n the perfume…
cathy restored my faith n the perfume shop loved her
9 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Received amazing customer service from…
Received amazing customer service from John, really pleased with the deals he was able to offer. He also mentioned getting my perfume engraved for a christmas present.
8 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
I recieved amazing customer service…
I recieved amazing customer service from John! He is extremely helpful and always offering the best deals and offers!
8 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
I had an easy shopping experience
I had an easy shopping experience. John helped me pick the right Perfume for a birthday present and also wrapped the gift for me.
8 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
John was absolutely amazing
John was absolutely amazing . From start to finish. He found exactly what I needed. And his work at the perfume shop is immecable his customer services skills are second to none. And his gift wrapping skills were unbelievable
8 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
John and Lara at The Trafford Centre…
John and Lara at The Trafford Centre store were excellent today. So helpful and knowledgeable - could have been better assisted anywhere.
6 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I met with Lara today ,she was such an…
I met with Lara today ,she was such an amazing young lady,customer service was top notch!!! Thank you so much for having Lara here..
6 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
ZAC ,IN THE TRAFFORD CENTRE
ZAC ,IN THE TRAFFORD CENTRE,
SHOP WAS FANTASTIC TODAY, VERY HELPFUL AND VERY POLITE, DEFINITELY VISIT AGAIN 😀 👍
1 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lara was very helpful in store today
Lara was very helpful in store today. I was shopping for my mum’s birthday so I really appreciate the support!
27 October 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Talha the goat
Talha was so nice and he gave us great opinions genuinely hes so kind. Please give bro a raise or something please lowkey the goat 10/10 service
24 October 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Talha is the nicest worker ive ever met
Talha is the nicest worker ive ever met
hes so kind and very genuine with creative opinions and my fav employee ive met who works in the trafford centre also the store is very nice with all the fragrances you could ever want
absolutely love ❤️
24 October 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Talha the goat
Talha the goat, great opinions and very niche guy might aswell be my best friend and let me and gang try whatever we want too friendly
24 October 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Medinah was fab,
Medinah was fab,
So helpful
I left with exactly what i went in for
19 October 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Katie was so kind attentive and…
Katie was so kind attentive and helpful. Really appreciated the experience - would go back.
12 October 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Lara friendly and really helpful helped…
Lara friendly and really helpful helped me choose the perfect gift, many thanks
29 September 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
I went in to find a new perfume
I went in to find a new perfume, Katie was really helpful. I explained what type of fragrance I didn’t like & she found me a couple to choose from, I ended up buying 2 perfumes & all got 20% off. So I was very happy. It’s nice to see staff actually helping customers.
26 September 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
Katie and Talha were absolutely amazing…
Katie and Talha were absolutely amazing very knowledgeable and professional thank you
26 September 2025
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
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