Great service today from Aberdeen union square store Both Amy & Nerga ( sorry if I picked you up wrong ) . 2 birthday presents bought and wrapped beautifully .
Company replied
Location
Switch locationK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #66 of 218 best companies in Beauty product supplier
- #22 of 82 best companies in Cosmetics and Perfumes Supplier
- #42 of 129 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
4.9
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Service was excellent!
The Service was excellent! Nilo and Abi were very helpful in us finding the right scent for My dad’s gift. Especially when wrapping the gift Abi was very warm and engaging!
Would recomend for finding the right perfume as a gift!
17 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Very nice experience!
Very nice experience!! The girls have been very helpful. Thank you Nilo and Abi!! We will come back for sure.
17 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Excellent service
Excellent service, specific perfume required was not in stock in the shop, Skye went out of her way to track down the items which were fortunately available in another branch nearby. Skye arranged for the items to be put on hold for me until I could collect them, as they were the last two in town it saved me a lot of hassle. Friendly, efficient service, certainly encourages revisiting the shop.
17 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Top-notch service from Ro
Top-notch service from Ro, who was super helpful. 10/10 gift wrapping.
7 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
I had a wonderful and professional service
I had a wonderful and professional service from Skye
6 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Very kind workers
Very kind workers! They help a lot especially Akansha and Lauren 😁
3 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Abi and Sadia were very helpful When we…
Abi and Sadia were very helpful When we needed help very kind, Abi helped us throughout with every tester with patience by telling us the difference in every perfume and advised us what’s best for us, sadia wrapped all my gifts very beautifully, so happy with the service provided.
3 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Nilo was so lovely and friendly helping…
Nilo was so lovely and friendly helping me pick out a few perfumes for gifts, asking questions on what perfumes they already have so we could pick a new one that they would like :)
1 December 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Abi & Sadia
Abi & Sadia
Great service very kind and helpful made our day
26 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I had a great experience in union…
I had a great experience in union Square perfume shop my Sales advisor Nilo was extremely helpful and knowledgeable on perfumes. She was very fast and efficient in meeting my specific requirements for the person I was buying for.
25 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
nilo and maria made the experience…
nilo and maria made the experience seamless and easy
25 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Customer service is superb
Customer service is superb. Kudos to Maria
25 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Lauren and Maria provided excellent…
Lauren and Maria provided excellent service. They were lovely.
25 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Great service
Mariia and Abi were fantastic. They knew their products and were able to meet my expectations.
Thank you for much for your support and service today
22 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Great customer service
Great customer service, Maria at the shop at Aberdeen union square was very nice and helped me pick a scent I loved.
22 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Nilo
Nilo was super helpful and lovely when we came in. She helped me pick the perfect cologne for my Dad for this Xmas and made me feel welcome
21 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Very pleasant experience
Saffa in the Aberdeen store was very helpful very knowledgeable on the different scents and gift wrapped our purchase
15 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Excellent service - Saffa
I dealt with Saffa, she was lovely to deal with. She knew her fragrances and provided helpful scents to try for my Christmas gifts. Thank you!
15 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sadia was very helpful and sweet
Sadia was very helpful and sweet. She helped me look through many perfumes to find the scent I was looking for.
11 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.