We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
Location
Switch locationUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a gr... See more
Company replied
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
Emma Emma Emma Just remember the name and she will sort you out. A phenomenal employee who warmly tells you what is right for you and explains you in a way so you choose the right fragrance for yourse... See more
Company replied
Company details
- #34 of 115 best companies in Perfume store
- #66 of 220 best companies in Beauty product supplier
- #21 of 85 best companies in Cosmetics and Perfumes Supplier
- #43 of 133 best companies in Cosmetics shop
- #26 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
4.9
Excellent
253 reviews
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Always good deals available for…
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
25 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ema was very helpful today
28 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We were very happy with our experience…
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best price range. Overall we enjoyed our experience with perfume shop and I will definitely be buying from them again!!!😊
28 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Such a beautiful experience it was
Such a beautiful experience it was, especially one member of the staff, Ayesha, so patient and calm, she was so polite that she made our visit memorable.
27 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We went to perfume shop to shop for my…
We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a great experience
27 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ema is amazing
26 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ayesha was so sweet and her service was…
Ayesha was so sweet and her service was top notch. I'll definitely be back
26 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Aysha is brilliant
Aysha is brilliant, quick and attentive. Thank you for a great experience!
26 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ema demonstrated excellent customer…
Ema demonstrated excellent customer service, we had an easy and pleasant experience thanks to her.
26 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ema was very helpful and sweet
Ema was very helpful and sweet. She made it a very easy and enjoyable experience. Excellent customer service.
26 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ayesha was amazing great customer…
Ayesha was amazing great customer service ❤️
22 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Initially wanted a different parfum…
Initially wanted a different parfum purchase but I m glad Ayesha recommended another one which is what I wanted. Many thanks for the recommendation
22 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from ema!!
15 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma Emma Emma Just remember the name…
Emma Emma Emma Just remember the name and she will sort you out. A phenomenal employee who warmly tells you what is right for you and explains you in a way so you choose the right fragrance for yourself. The store is very nicely located and the staff are very friendly. Another perfume for another great day!
12 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tina (Uxbridge store) was very helpful…
Tina (Uxbridge store) was very helpful in finding the perfect scent for my mum & dad. From the moment I went into the store and she took time and asked the right questions & understood exactly what I wanted. She is very polite and a great asset to the Uxbridge team. 10/10
11 July 2026
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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