Really helpful staff, With served me today, looking for a gift gor my Dons birthday. She gave me some popular Aftershaves, I told her what he usually wore and she gave me dome options to try that she... See more
Location
Switch locationUnit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
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See what reviewers are saying
Came into store today looking for a birthday present, was served by Aaliyah who was so helpful. She wrapped it and added a lovely touch of a ribbon. Thanks Aaliyah I will retun
Aaliyah in the Warrington store was so lovely during my visit today! Will definitely popping back
After a bad experience with an online order not appearing, customer services contacted the Warrington shop for me. Aaliyah was a lovely young lady who filled my order with an apology for the poor expe... See more
Company replied
Company details
- #33 of 111 best companies in Perfume store
- #69 of 217 best companies in Beauty product supplier
- #22 of 81 best companies in Cosmetics and Perfumes Supplier
- #44 of 132 best companies in Cosmetics shop
- #27 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, United Kingdom
4.9
Excellent
118 reviews
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Loren - Excellent Shopping Experience ⭐⭐⭐⭐⭐
Loren convinced me immediately to buy the best -now I know why “J’adore Dior” 🌼.
-ARC-
28 June 2026
Unprompted review
Kiah, Warrington
Really helpful staff, With served me today, looking for a gift gor my Dons birthday. She gave me some popular Aftershaves, I told her what he usually wore and she gave me dome options to try that she considered he may like. I took my time and made my choice, she told me about various offers and promotions that they were currently offering, I received a free gift, she was chatty throughout and made me feel comfortable, even dismantled a display to give me the free gift, I would recommend shopping at the Perfume shop, Warrington
28 June 2026
Unprompted review
Aaliyah in the Warrington store was so…
Aaliyah in the Warrington store was so lovely during my visit today! Will definitely popping back
28 June 2026
Unprompted review
Came into store today looking for a…
Came into store today looking for a birthday present, was served by Aaliyah who was so helpful. She wrapped it and added a lovely touch of a ribbon. Thanks Aaliyah I will retun
28 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Regular Excellent service C/o Jill at…
Regular Excellent service C/o Jill at their shop in “The Golden Square” Shopping Centre Warrington Cheshire, Regards Paul 👍
17 June 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Service by Loren
Excellent Service by Loren. Very helpful and friendly. Was giving lot of good suggestions and was very patient.Asset to the team.
30 May 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fast friendly service
Fast friendly service, with a wide range to choose from.
20 May 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Jill and cal or val and…
I was served by Jill and cal or val and they were super helpful ☺️
13 May 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Loren and Elle and was…
I was served by Loren and Elle and was the best service which I got. Thank You both keep shining
28 April 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff
Went to Warrington today, had no plans to buy any perfume but my partner seen my favorite perfume on sale. We went in and we spoke to Jill she let us test some different fragrances and I found two new scents I loved so left the store with two perfumes for great prices and samples. The staff was welcoming and friendly. Thank you, will be back again.
3 May 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by Jill in the…
We were served by Jill in the Warrington store who was extremely helpful full at finding out scent, talked us through the products and even used my points for a Dior samples. All in all excellent service and would definitely recommend.
3 May 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aaliyah was outstanding with customer…
Aaliyah was outstanding with customer service & recommendations so I spent £160. I was only browsing. Wow 🤩 keep this lady in your business
25 April 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience with… Jill and Kiah
I had a lovely experience with exchanging a perfume. I had assistance from both Jill and Kiah who helped me in finding a new scent.
24 April 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Been to perfume shop Warrington today…
Been to perfume shop Warrington today for gifts for family & friends
I was served by Loren see talk me through various offers and very understanding when I was try different smells
16 April 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you
Thank you, Jill, a wonderful seller, a very kind woman, an excellent seller.❤️🌷
22 January 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Jill
I was served by Jill . She was so helpful and helped me to find what I was looking for.
12 April 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Today I was served by Jill in Warrington store - She was so helpful, friendly and welcoming 10/10 for customer service
10 April 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Fantastic customer service. Loren made it easy choosing the fragrance for my daughter.
Will definitely come back.
29 March 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in to spend a gift voucher i…
Went in to spend a gift voucher i received for mothers day, served by Jill who provided great friendly customer service, smelt new fragrances before leaving with Jimmy Choo I want choo and a lovely complmentary candle as had earned additional points on my card, always great service in Warrington branch thanks again ladies x
27 March 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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