The Perfume Shop - Warrington 183 Reviews 110

TrustScore 5 out of 5

4.9

Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were served by Jill in the Warrington store who was extremely helpful full at finding out scent, talked us through the products and even used my points for a Dior samples. All in all excellent serv... See more

Company replied

Rated 5 out of 5 stars

Went to Warrington today, had no plans to buy any perfume but my partner seen my favorite perfume on sale. We went in and we spoke to Jill she let us test some different fragrances and I found two new... See more

Company replied

Rated 5 out of 5 stars

Been to perfume shop Warrington today for gifts for family & friends I was served by Loren see talk me through various offers and very understanding when I was try different smells

Company replied

Rated 4 out of 5 stars

After a bad experience with an online order not appearing, customer services contacted the Warrington shop for me. Aaliyah was a lovely young lady who filled my order with an apology for the poor expe... See more

Company replied


Company details

  1. #30 of 111 best companies in Perfume store
  2. #70 of 219 best companies in Beauty product supplier
  3. #22 of 82 best companies in Cosmetics and Perfumes Supplier
  4. #38 of 131 best companies in Cosmetics shop
  5. #28 of 66 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
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Rated 5 out of 5 stars

I was served by Loren and Elle and was…

I was served by Loren and Elle and was the best service which I got. Thank You both keep shining

28 April 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brilliant service by Jill

Brilliant service by Jill

6 May 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great staff

Went to Warrington today, had no plans to buy any perfume but my partner seen my favorite perfume on sale. We went in and we spoke to Jill she let us test some different fragrances and I found two new scents I loved so left the store with two perfumes for great prices and samples. The staff was welcoming and friendly. Thank you, will be back again.

3 May 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

We were served by Jill in the…

We were served by Jill in the Warrington store who was extremely helpful full at finding out scent, talked us through the products and even used my points for a Dior samples. All in all excellent service and would definitely recommend.

3 May 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Aaliyah was outstanding with customer…

Aaliyah was outstanding with customer service & recommendations so I spent £160. I was only browsing. Wow 🤩 keep this lady in your business

25 April 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I had a lovely experience with… Jill and Kiah

I had a lovely experience with exchanging a perfume. I had assistance from both Jill and Kiah who helped me in finding a new scent.

24 April 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Been to perfume shop Warrington today…

Been to perfume shop Warrington today for gifts for family & friends
I was served by Loren see talk me through various offers and very understanding when I was try different smells

16 April 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you

Thank you, Jill, a wonderful seller, a very kind woman, an excellent seller.❤️🌷

22 January 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by Jill

I was served by Jill . She was so helpful and helped me to find what I was looking for.

12 April 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Today I was served by Jill in Warrington store - She was so helpful, friendly and welcoming 10/10 for customer service

10 April 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Loren made it easy choosing the fragrance for my daughter.
Will definitely come back.

29 March 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Went in to spend a gift voucher i…

Went in to spend a gift voucher i received for mothers day, served by Jill who provided great friendly customer service, smelt new fragrances before leaving with Jimmy Choo I want choo and a lovely complmentary candle as had earned additional points on my card, always great service in Warrington branch thanks again ladies x

27 March 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Absolutely fabulous service from Loren…

Absolutely fabulous service from Loren in the Warrington store! Very knowledgeable and helpful, made my visit quick and easy - Thank you!

11 March 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jill was a very friendly and helpful…

Jill was a very friendly and helpful lady.
She helped me find the correct perfume for a birthday present and gift wrapped in no time.

5 March 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service from Elle, Jill and Loren. Regular customer comes in every other day and always happy with the service

4 March 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jill was lovely

Jill was lovely, very friendly and approachable
Also gave great recommendations!

3 March 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service

Excellent service at your Warrington branch from Jill she was very helpful and service with a smile 😃

27 February 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good experience

I was served by Jill and Kiah and they took the time to help me select a perfume for a relatives birthday. They were very thorough and my relative loved the perfume choice.

24 February 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely shopping experience,,,, no pressure selling!

Went in for a specific fragrance, found what I needed and was offered a number of choices for my purchase; the assistant (Jill) was very knowledgeable, not at all pushy, very friendly and courteous. A very pleasant experience and no pressure ,,, the way I like to shop!

25 February 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Jill today at the warrington…

Served by Jill today at the warrington store very friendly and excellent service always use this shop and they do an excellent gift wrapping service

24 February 2026
Unprompted review
The Perfume Shop - Warrington 183 logo

Reply from The Perfume Shop - Warrington 183

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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