As soon as I walked in the Workington, in Cumbria store, I was greeted by the staff members, the lady who served me was called Gail. She was very professional, polite and friendly and knew exactly... See more
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Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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See what reviewers are saying
Gail was absolutely wonderful!! i went in looking for a new perfume and she was so kind and attentive and helped me find one that i loved would 100% recommend talking to her. 10/10 customer service
Company replied
Im only rating 5 stars because I cant rate any higher!! I popped into Workington branch today with a challenge for the ladies working A bottle of my husbands favourite spray that was a limite... See more
Company replied
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
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Company details
- #30 of 111 best companies in Perfume store
- #70 of 219 best companies in Beauty product supplier
- #22 of 82 best companies in Cosmetics and Perfumes Supplier
- #38 of 131 best companies in Cosmetics shop
- #28 of 66 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
274 reviews
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Very helpful and friendly
27 April 2026
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume store, Workington, Cumbria.
As soon as I walked in the Workington, in Cumbria store, I was greeted by the staff members, the lady who served me was called Gail.
She was very professional, polite and friendly and knew exactly what she was talking about.
We conversed about a perfume I wear and I wanted to buy a perfume they stocked.
I purchased it and she gave me my purchase in a beautiful bow tied gift bag along with some tester perfumes.
Very enjoyable visit and will be visiting again, Thank you Gail.
29 April 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful staff
Served by Gail, today, in the Workington store. She is fabulous - helped to pick us a lovely perfume for my Mam.
25 April 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good experience today with sue very…
Good experience today with sue very very polite and helpful
25 February 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gail was absolutely wonderful!
Gail was absolutely wonderful!! i went in looking for a new perfume and she was so kind and attentive and helped me find one that i loved would 100% recommend talking to her. 10/10 customer service
13 April 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire in Workington was great with us
Claire in Workington was great with us. I went through today a she let me sample loads, helped me pick a scent for my boyfriend and gave really good recommendations.
Thank you!
27 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue and Juile at the workington branch…
Sue and Juile at the workington branch in cumbria are such lovely helpful ladies so good at what they do and know alot about the perfumes, such nice ladies who always have time for you, great place to try and buy perfumes👍
24 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was absolutely Amazing
Claire was absolutely Amazing. Very friendly and went above and beyond to make my shopping experience amazing.
13 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful
10 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service 👍
Excellent customer service 👍
Thank you Isla
8 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing workers really helped me decide…
Amazing workers really helped me decide what is right and what to get
7 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful in helping choose…
Sue was very helpful in helping choose a perfume and explaining the deals, she then gift-wrapped my purchase and made it look perfect.
7 March 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service by Sue
Brilliant service by Sue. Very knowledgeable and helpful. Will definitely be back. Thanks Sue x
28 February 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was great sue was lovely xx
28 February 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was shown a few different perfumes…
I was shown a few different perfumes and also got a free gift with the points I had accumulated.
24 February 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got a perfume " Power of you by…
I got a perfume " Power of you by Armani" today it was recommended to me by SUE at the Workington perfume shop and I absolutely love it. and she was very friendly. I will go get some more perfumes soon
24 February 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Isla was great came in for a specific…
Isla was great came in for a specific perfume tried a few and came out happy
18 February 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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