I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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See what reviewers are saying
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... See more
Company replied
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... See more
Company replied
Cleire was very helpful and was good for letting me try different samples and helped a lot with showing different fragrances for my ideas.
Company details
- #35 of 116 best companies in Perfume store
- #69 of 222 best companies in Beauty product supplier
- #21 of 84 best companies in Cosmetics and Perfumes Supplier
- #44 of 133 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #27 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
364 reviews
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All staff in store were very helpful…
All staff in store were very helpful and friendly.
Helped with any queries I had.
Janet and Sue were great throughout.
25 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
jane and sue were absolutely lovely…
jane and sue were absolutely lovely they helped me pick a perfect perfume for my girlfriend very helpful
25 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Gail and Sue were really helpful, can’t fault them. Highly recommend!
24 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service by Sue
20 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Gail was very helpful and ordered in…
Gail was very helpful and ordered in what I wanted. Delivery was timely and collection was easy.
13 July 2026
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Came in to buy my first perfume today
Came in to buy my first perfume today, and the lady was so so helpful. Picked some really lovely scents based off what I asked for, and even popped a free gift in for me which was a lovely touch! Will be coming here for my future purchases
18 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great friendly staff Claire and Gail are a great asset to the store
Great friendly staff
16 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
Lovely staff. Sue was very helpful when I was purchasing an atomiser for my holiday :)
15 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was lovely
Sue was lovely, she was all smiles, gave me the option of smelling various perfumes prior to my purchase and was very informative, a very happy customer x
15 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I've been to this Store and shopped for a Travel size perfume
I've been to this Store and shopped there multiple times and it's always been a pleasure. Customer service is par excellence they go above and beyond to listen to you and suggest based on your requirements. I was served by Sue and Gail today and they were fabulous. Would visit again 💯
14 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today I was served by Gail and Sue
Today I was served by Gail and Sue. Again, a lovely experience in the shop with plenty of chat and really helpful staff. This is my second time in the shop in a matter of weeks and the staff here and second to none. Always a joyful experience
14 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Workington Branch
Served by Claire in the Workington store this afternoon and she was exceptional. Very informative, helpful and her customer service was flawless.
13 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely Sue was very helpful and…
The lovely Sue was very helpful and polite x
11 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellant customer service
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but after not been able to choose between two decided to try some more, which I was grateful for as i came out with a different one. I was served by Claire.
10 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Welcoming store and very good…
Welcoming store and very good fragrances. I liked the BOSS one.
9 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Janet and Claire
Served by Janet and Claire - very helpful and patient helping me
8 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I've got excellent service today in…
I've got excellent service today in Workington. Claire has been really nice and patient with me. She helped me figure out which perfume is fit for my taste. Even I didn't know which perfume I wanted. At the end I came home with the perfect one.
8 July 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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