Fantastic quality. Amazing items in amazing condition as advertised, fantastic price for this product and made my wifes dream come true. She had been looking at this since Lana waz first seen with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my third purchase from The Preloved Bag Boutique and I can’t rate it highly enough. Every bag has been absolutely as advertised, the communication is great, with Amy helping out this time with... See more
Coach Cassie 19 , exactly as described, beautiful bag in great condition. Royal mail lost the package, I contacted the boutique for tracking no as I had lost it, they were in touch immediately and st... See more
Excellent items and prompt delivery. I’ve had a couple bags, all of which have been in fantastic condition and just as described. More recently, a pair of boots that are superb. 10/10 highly recommend... See more
Company details
- #3 of 10 best companies in Secondhand Shop
- #11 of 44 best companies in Handbags Shop
Written by the company
The Preloved Bag Boutique provides an online space where you can purchase preloved designer handbags and accessories at affordable prices. Items are authenticated by approved external authenticators and items are described honestly and as accurately as possible. We provide excellent customer service and we will always strive to provide the best service possible to both buyers and sellers respectively. Our aim is for you to be happy with all services we provide, but especially buying preloved affordably and sunstainably.
Contact info
Furthergreen Road , SE6 1JQ, London, United Kingdom
- info@theprelovedbagboutique.co.uk
- theprelovedbagboutique.co.uk
4.9
Excellent
160 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfectly Professional
Wow, what a service! Amy at The Preloved Bag Boutique defines ‘professional’ through and through. Selling with Amy is simple and seamless. If I post items to Amy she’s quick to let me know they’ve been received, suggests realistic selling prices and lists items quickly, getting them sold and money transferred - simple!
I’ve also purchased from Amy and again descriptions are always accurate and honest. Photographs are clear and Amy’s always happy to provide any other information if you ask. Items are posted out quickly and beautifully packaged in eco friendly packaging.
I absolutely love using The Preloved Bag Boutique and am grateful from the professional service I’ve always received. Thank you
10 February 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.