The Private GP Group  Reviews 

330
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After seeing three different clinicians, I can honestly say that finding Dr. Shashi prasad has made such a difference to me. She takes the time to listen, never makes me feel rushed, and looks at m... See more

Company replied

Rated 5 out of 5 stars

I wish I’d found Dr. Sashi Prasad sooner. She’s highly skilled, deeply empathetic, and has an “on your team” approach. She tailored my menopause treatment to my blood work, symptoms, lifestyle and n... See more

Company replied

Rated 5 out of 5 stars

I took my son to The Private GP Group in New Malden, and I couldn’t be more impressed. After being unable to get an NHS appointment, I called them and was able to get an appointment within 2 hours. We... See more

Company replied

Rated 5 out of 5 stars

I have been a member of this group practice for 11 years now. I cannot recommend it enough. From the booking process, to the appointment and follow-up care, everything is smooth and easy. Most importa... See more

Company replied

Company details

  1. General Practitioner

Written by the company

Accessible and affordable healthcare across South London and Surrey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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4.9

All reviews

(330)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

This how service should be

This how service should be, efficient, expedient, helpful, with a problem solving mindset, willing to listen and help. I could not recommend this group more highly, all doctors and staff extremely helpful.

19 September 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Great service

Great service, quick, easy, professional and helpful. Dr Vish Retnasingham was very knowledgeable, consistent, friendly and helped me navigate a severe acute medical issue, which meant a lot as it was so distressing.

11 May 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Would recommend this practice 100%

I would recommend this practice 100%. Extremely knowledgable, highly professional and profoundly empathetic - the doctors are of the highest calibre.

4 September 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Efficient booking and appointment

Efficient booking and appointment

Only drawback - difficulty in getting into the building - by following the instructions on the web-site . They do not appy on a Saturday morning

30 August 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Passionate Practitioners

Dr. Vish and Dr. Harris have been incredibly kind and thorough in diagnosing our family. They are both exceptionally gentle with our children and genuinely committed to identifying the root of any health concern. Their deep passion for medicine and knowledge is evident in every appointment.

22 August 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Dr Harris is careful, incisive and effective

I have consulted Dr Harris before and he is always careful and incisive in his diagnosis and of whatever is troubling me and his treatment is effective.

My only complaints are with the online booking system and telephone answering queue but once you get in front of Dr Harris and his colleagues the service is excellent.

21 July 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

So reassuring to have support all week.

Such a relief to be able to call for advice and help on a Saturday morning.

Reception were clear and concise on getting us in line to speak to the doctor.

The doctor called back, and we are treating the problem by afternoon.

12 July 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

My appointment with Dr Harris

My appointment with Dr. Harris was on time and not rushed. He was, as always, insightful and took the time to make sure all my questions were answered.

30 June 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Reassuring commitment to his patients

I will need to have an extensive thesaurus to find new ways of expressing how comforting and reassuring it feels to have Dr J Harris to turn to in times of crisis. To make the impossible seem achievable and feel able to move forward. With continued gratitude to him and his team.

25 June 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

We have relied on The Private GP Group…

We have relied on The Private GP Group and Dr Harris and the team there for our healthcare when in the UK. Convenient, prompt attention and a caring approach allow me to provide a without hesitation recommendation.

3 June 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Extraordinary service and care

Extraordinary service and care

Dr Jeremy Harris and his team never fails to provide brilliant medical support. He has the natural ability to placate any concerns and deals with any medical issues professionally and punctually.
What a star!

27 May 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

First class in every respect

First class in every respect. Easy to access. Ultra efficient. Plain, clear and concise advice. So good not to be patronised.

15 May 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Excellent Practice And Doctors

The doctor I spoke with helped enormously as well as making me feel reassured.

13 May 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

We were extremely satisfied with the…

We were extremely satisfied with the private GP Group. We had many individual concerns and these were dealt with willingly and patiently. We were very grateful for this - the staff and doctors are friendly, take their time and are competent. We would be happy to use the services of this group again

23 April 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Easy to access and book…thank goodness!

Really fast, easily accessed appointment when I needed an urgent check-up and no NHS appointment available.
Reassuring, professional and rapid… which is what you need when you’re worried….

22 April 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

Exceptional Care and Fast Appointment – Highly Recommend!

I took my son to The Private GP Group in New Malden, and I couldn’t be more impressed. After being unable to get an NHS appointment, I called them and was able to get an appointment within 2 hours. We saw Dr. Vish, who was absolutely fantastic. He was incredibly thorough, patient, and engaging with my son, making him feel at ease right away. Unlike many rushed appointments these days, Dr. Vish took the time to genuinely listen and assess everything carefully—reminding me of the gold standard GP care of the past, where doctors really knew and cared for families. It was well worth the price, and I wouldn’t hesitate to return. Highly recommend!

21 March 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

Rated 5 out of 5 stars

We are long term patients of this…

We are long term patients of this practice because we value their expertise, professionalism and knowledge. Dr Vish is thorough and friendly, explaining everything clearly and suggesting the best treatment. He devotes lots of time to his patients.

20 March 2025
Unprompted review
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Reply from The Private GP Group

Thank you for your review! - Emma

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