Theprivatepharmacyclinic Reviews 

47
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

This clinic honestly went above and beyond with listening to my concerns, checking what’s suitable for my weight loss, getting me the medication in really quick timing that suited me and explained eve... See more

Rated 5 out of 5 stars

From signing up, getting accepted and order coming within a day, everything was quick and easy, had a phone call with a staff member yesterday and they where very helpfull, packaging was great a lit... See more

Rated 1 out of 5 stars

I received someone else's weight lose injections in error. I contacted the company who then proceeded to give my private details to their patient to arrange collection, thereby breaching not only my c... See more

Company replied

Rated 5 out of 5 stars

Genuinely impressed with this company. I was a little dubious given the basic website info and the super competitive flat rate price but I’m pleased to say I received the genuine mounjaro pen package... See more

Company details

  1. Pharmacy

Written by the company

The Private Pharmacy Clinic is a trusted UK-based online pharmacy offering a range of licensed treatments tailored to your needs. With an emphasis on convenience, you can complete an online consultation from home in just a few minutes. The clinic ensures fast, discreet deliveries directly to your door, often as soon as the next day. Backed by a team of experienced medical professionals, they provide ongoing support and personalised care. Fully registered with the General Pharmaceutical Council (GPhC), they prioritize safety, quality, and customer satisfaction.


Contact info

3.7

Average

TrustScore 3.5 out of 5

47 reviews

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3.7

All reviews

(47)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The overall service of this pharmacy…

The overall service of this pharmacy has been perfect, from answering queries to resolving issues (which wasn't their fault) always answer the phone promptly. Can not fault them what so ever and would 100% recommend them to anyone thinking of using them. Customer service goes along way and they have never failed to deliver. I will continue to use this company whilst I'm on my journey.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just changed to The Private…

I’ve just changed to The Private Pharmacy Clinic from Juniper and I’m so glad I made the decision. My sister recommended them as the prices of their weight loss medication is much cheaper.
The clinical and personal support services that I have used so far, are really helpful and friendly… you actually get to speak to a person on the phone …….not a bot with auto generated information or a waiting for a response that takes a couple of days as was my experience with the previous company.
I initially had a glitch with my order from private pharmacy ( my error) but this was immediately resolved by speaking to the pharmacist who went above and beyond to sort things out and even gave me some freebie’s.
Really good service so glad I’ve changed. Highly recommended

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Not good

Unfortunately they gave me poor treatment, I had lots of issues and I lost money.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Was a little dubious to order due to lack of up running website, however Kabir answered all my questions in a timely manner and once ordered it was dispatched the same day. I had a brilliant experience with them and I will be ordering again. Great price too for 5mg compared to other suppliers.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely impressed with this company

Genuinely impressed with this company. I was a little dubious given the basic website info and the super competitive flat rate price but I’m pleased to say I received the genuine mounjaro pen package along with alcohol swabs and pen needles delivered next day by DPD ice packed. Which is more than I received with a much higher priced first time package and discount code with a well known supplier . Honestly very happy to use to this supplier going forward which has eased my anxiety about cost long term.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Good consistent prices and service

Comarison site showed they had consistently good prices for mounjaro rather than intro bait price and then high ongoing cost. Web site was in the process of being rebuilt so I was a little apprehensive but checked out the GPhc registration and all matched. Completed the online form got a confirmation the following day and made payment. Prescription was shipped and received the following day as promised. All good and happy to continue using them

21 January 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

5 Stars – Outstanding Service and Value

I recently switched to these guys after months of frustration with another company that claims to be "Express," but constantly let me down with delays and missed timescales.

The process here was seamless and efficient. From completing the consultation to being approved, everything was sorted quickly, and my order was delivered the very next day. I also appreciated that there’s no upfront payment during the consultation, so if you’re not approved, there’s no hassle waiting for a refund. This is how customer experience should be—stress-free and transparent!

On top of that, their prices are the cheapest I’ve found on comparison websites, saving me money. Even knowing the unit prices suppliers pay, it’s clear they’re working on fine margins while still delivering excellent customer service.

I only wish I had discovered them months ago. Highly recommend them to anyone looking for a reliable, customer-focused company.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Placed my first order and received no tracking via the courier. The pharmacy was very helpful and we managed to track my order. Excellent customer service, would highly recommend.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had been using another company for my prescription, but prices were becoming very expensive. I found this company and honestly, I am very happy. They made changing easy. The prices are very competitive, the customer service very good. I had a query and it was dealt with quickly. The delivery was also quick. Highly recommended.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Mounjaro 15mg order

What a fantastic service I have received from The Private Pharmacy Clinic, I am incredibly impressed. I previously ordered mounjaro from another pharmacy and I had become unhappy with their service so I moved across and from my first consultation right though to super fast next day delivery, I cannot fault any aspect of the process and professionalism. They even check in to make sure the medication is all okay and answer any questions or queries in super fast time. Also their prices are amazing and very fair. If you're looking to order your injectable weight loss medication, I would 100% recommend buying from The Private Pharmacy Clinic, you won't regret it

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Bought my next mounjaro pen 10mg. Cheapest price on the web. Arrived next day as promised. Great service!!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

From signing up

From signing up, getting accepted and order coming within a day, everything was quick and easy, had a phone call with a staff member yesterday and they where very helpfull, packaging was great a little Halloween sweet also. Would highly recommend, will be using again.

Pearse - Belfast

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional.
Service was speedy, easy to complete the consultation and staff responsive and helpful when required.
Delivery was speedy with next day from DPD
Would recommend.

10 October 2024
Unprompted review

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