The Property Buying Company Reviews 

2,683
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being exceptionally helpful, professional, and easy to talk to when discussing property sales. People also appreciate the quick response times and clear, honest explanations provided throughout every step of the transaction. Some reviewers were not happy with unexpected price reductions and lower offers made right before completion. Others mentioned experiencing slow communication, unresponsiveness, or frustrating delays during the final stages of selling their homes. A few individuals felt that these practices caused unnecessary stress and financial difficulties during an already complicated process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Customers had positive experiences with service, often highlighting the simplicity of the system, swift... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Response time

Users describe positive interactions with response time, frequently highlighting immediate answers to queries... See more

Price

Clients share ambiguous opinions on price, as some reviewers report receiving fair offers or amounts higher... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property management company
  2. also in
  3. Estate Agent
  4. Property Investment
  5. Property valuer

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,683)

245 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Must say ive been very impressed…

Must say ive been very impressed throughout. After recently completing my sale I cant speak highly enough of the expeirence. I had trouble with the paper work side of things but they spent the time to clearly explain to me every step of the process and without them I dont think I would have completed in time so thank you very very much!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and genuine

Very friendly and quick.
Couldn’t help me but Jo explained the whole process to me and gave me some good advise to help with the future sale of my property. Seemed genuinely interested in helping and not just pushing me away.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Communication needs work

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions
Trying to talk to someone about the property we viewed has been very slow. Need to work on communication

5 February 2026
Unprompted review
Rated 5 out of 5 stars

i contacted The Property Buying…

i contacted The Property Buying Company to value a property , Marc dealt with my enquiry and offered a price in the region I expected, The professional way he conducted himself and the company was first class.
and will continue with the sale in the very near future

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great job so far

Great job so far. Charlotte is there to answer my questions. She sounds more professional and knows what she was doing. I like that.

29 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look