The Renewed Store Reviews 194

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... See more

Company replied

Rated 1 out of 5 stars

Ordered a Lenovo Yoga laptop, it arrived in perfect condition, set it all up including all my programes, it was perfect. Battery got low so plugged it in, bloody thing will not charge at all, tried co... See more

Rated 5 out of 5 stars

Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... See more

Company replied

Rated 5 out of 5 stars

Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... See more

Company details

  1. Computer & Accessories store
  2. Computer Accessories Shop
  3. Computer Hardware Company
  4. Second-hand Computer Shop

Written by the company

*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.


Contact info

3.7

Average

TrustScore 3.5 out of 5

194 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

The order I had placed had been incorrect tly listed. I received a very polite email as they couldn't reach me by phone, and they explained it was a mistake and that I could order a similar item. I decided to
go ahead and was pleasantly surprised at the quality of the product, the speed of delivery, but most of all the great customer service.

25 April 2024
Unprompted review
The Renewed Store logo

Reply from The Renewed Store

Thank you for leaving us a good review. We are very pleased we could assist you and I will pass your kind comments on to the sales department.

Rated 5 out of 5 stars

New laptop - Windows 11

I needed a new laptop. My old one didn’t support Windows 11. I chose an HP Elite book. Really pleased. It turned up next day. There was not a mark on it and it works like a dream. The price was a fraction of the new price. Very pleased with my purchase.

4 April 2024
Unprompted review
The Renewed Store logo

Reply from The Renewed Store

Thank you for your kind review. We are pleased you are happy with your refurbished product.

Rated 5 out of 5 stars

I’m very pleased with my computer

I’m very pleased with my computer
Great service
Very quick delivery

17 April 2024
Unprompted review
The Renewed Store logo

Reply from The Renewed Store

We're thrilled to hear you're very pleased with your computer, thank you for the 5 star review.

Rated 5 out of 5 stars

They do what they promise.

The renewed computer that I ordered from the Renewed Store arrived literally within hours of my order. Really well packed, it was in superb condition and I have been using it since day one. The price that I paid was very fair, follow up has been good with the promise that should there be any problem with the computer, the Store would attempt to resolve it. I would therefore totally recommend the Renewed Store on all levels.

8 April 2024
The Renewed Store logo

Reply from The Renewed Store

Thanks so much for taking the time to leave us a review and recommend us!

Rated 5 out of 5 stars

Alienware DWF monitor delivered…

Alienware DWF monitor delivered promptly, in good condition and I have been using it about 6 months now with no problems. Nothing to complain about so far.

24 October 2023
The Renewed Store logo

Reply from The Renewed Store

fantastic, thank you for the 5 star review.

Rated 4 out of 5 stars

Easy, clear, fast and smooth

Buying a refurbished laptop was really easy. Everything was clear, fast and smooth. Plenty of communication and updates, but maybe a few too many emails!

28 March 2024
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Reply from The Renewed Store

Great to hear the purchase was smooth...thank you for the feedback on the emails - we'll take a look!

Rated 5 out of 5 stars

Alienware 27" monitor

I was totally amazed with the tech that i purchased from The Renewed Store.
i could not believe the saving that i made
After purchasing the renewed monitor i was dubious about the quality for the price that i would be getting
Nothing to worry about though as it arrived on time and was way better than expected
Great service and also came with a BSI kite mark which is the British high standard for guaranteed satisfaction products, And a years guarantee.
Also great communication and saved some tech from the land fill and lowered my carbon footprint
what's not to like.
keep up the great work you are doing
highly recommended.
Will be using for more refurbished tech at an unbeatable price in the near future many thanks to you and your team.
Very happy and satisfied customer

18 March 2024
The Renewed Store logo

Reply from The Renewed Store

Hi Shaw, thanks very much for your kind words. I'll be sure and let the whole team know.

Rated 5 out of 5 stars

Excellent - Thoroughly recommended.

Enquired about a product. Offered an alternative as my original ask was already sold.
Excellent, communiaction and service.
Prompt delivery. Secure packaging.
Very happy with the product - Dell xps - and will use again when the time comes.
Thoroughly recommend

12 March 2024
The Renewed Store logo

Reply from The Renewed Store

Fantastic, so glad we were able to help you find a great refurbished product. Thank you for leaving us a review.

Rated 5 out of 5 stars

I had an issue with the monitor but the…

I had an issue with the monitor but the staff went out of their way to sort it out.
I would highly recommended and use again

5 February 2024
The Renewed Store logo

Reply from The Renewed Store

Thank you for the review, glad our tech specialists were able to get everything sorted :-)

Rated 5 out of 5 stars

Excellent service

Excellent service. Speedy delivery. Exactly what I wanted and unbelievably good price. Thank you- I’ll definitely be using you again.

29 February 2024
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Reply from The Renewed Store

Well, that's just made our day :-)

Rated 5 out of 5 stars

Good laptop at a good price

Laptop is working well, it arrived in good time, was a good price, and I'm happy! Speaking to the store owner made me feel comfortable going ahead with the purchase, and so far I have no complaints. Hopefully will continue to be happy with the laptop!

1 March 2024
The Renewed Store logo

Reply from The Renewed Store

Great stuff, glad the laptop is working well for you. Thank you for leaving us a review.

Rated 5 out of 5 stars

Great computer supported with Great Advice

I had an enquiry before i bought my computer. and the response was not only very quick but also directed me to a better computer than the one I was asking after at the same price. Computer arrived well packaged and was very quick to set up and Runs smoothly. you would think it was brand new out of the box.

26 February 2024
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Reply from The Renewed Store

Thank you for the great review, we're thrilled that we were able to help you find a great computer.

Rated 5 out of 5 stars

Great qualiy product

I've been pondering purchasing a laptop to travel with me for photo editing, moving photos from SD cards to safe storgage and basic e mails etc. Waited a long time to decide to purchase refurbished so glad I did my Dell laptop was graded excellent and arrived looking brand new not a mark on it works so well will do everything I need and a good price would buy from here again with no hesitation.

12 February 2024
Unprompted review
The Renewed Store logo

Reply from The Renewed Store

Fantastic, we're so glad you chose refurbished for your laptop, sounds like the perfect travel companion!

Rated 5 out of 5 stars

Great product & efficient service

The ordering process was totally straightforward, delivery was exactly when promised, and the PC was in perfect condition and securely packed.

5 February 2024
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Reply from The Renewed Store

Brilliant! Thanks so much for your lovely review. We hope you and your PC will be very happy together :-)

Rated 5 out of 5 stars

Value for money

I ordered a HP USB-C hub monitor which was graded as "A" and was indeed in excellent condition. No obvious visible marks. A product worth its price and delivery was as promised on time. Definitely a good purchase.

6 February 2024
Unprompted review
The Renewed Store logo

Reply from The Renewed Store

Thank you for taking the time to leave a review. We are so pleased you liked your A grade product.

Rated 5 out of 5 stars

Renewed - A Wonderful Experience in Buying a Pre-loved Laptop

Renewed staff are incredibly helpful, my questions were responded to quickly and once I had made a decision my new laptop was received the following business day. Having opened the box there was what appeared to be a brand new laptop despite it being released a few generations ago. The price paid was extremely reasonable for a used laptop in such a good condition. The laptop does does everything I need at a fraction of the price of a new machine.

26 January 2024
The Renewed Store logo

Reply from The Renewed Store

Thank you for such a great review. I will share it with the team. We are so pleased you were happy with the whole process from advice to delivery.

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