The Reverse Lookup Reviews 1,946

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, most reviewers were somewhat happy with their experience overall. Many customers report issues with recurring billing after making a small initial payment, often for services that provided no useful information. People frequently mention billing discrepancies and difficulties in unsubscribing or stopping these recurring payments. The majority of consumers express dissatisfaction with the company's payment practices, the clarity of subscription terms, and the overall value of the service provided. Reviewers also found the website to be problematic and the customer service unhelpful when trying to resolve these issues.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report unauthorized charges, often a larger... See more

Subscription

Reviewers express strong dissatisfaction with the subscription process, frequently reporting that they were... See more

Price

Users describe negative interactions with price, frequently reporting unexpected charges. Many customers... See more

Service

Customers consistently note negative experiences with service. Many reviewers describe the service as... See more

Website

Consumers find the website to be a source of significant dissatisfaction. Many reviewers report being... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more


Company details

  1. Information Services

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

THIS ENTITY IS A SCAM

THIS ENTITY IS A SCAM. I ASKED THEM/IT TO LOOK UP A NUMBER IN USA I NEVER GOT ANY REPLY BUT WAS BILLED £0.50.SO I PAID. BUT NEVER PAY BY PAYPAL. AS FEW DAYS LATER I SEE A CHARGE OF £29.99 FROM THESE SCAMMERS. I AM 79
YEARS OLD. WHAT DO I NEED THESE PEOPLE TO PAY 29.99. SO STAY AWAY THERE IS MORE THEY SAID I HAD AN AGREEMENT WITH THEM. THEY ARE LYING AS I DO NOT NEED ANY SERVICES FROM REVERSE LOOK UP FOR AS LONG AS I LIVE

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Would give this 0 stars if I could

Would give this 0 stars if I could. Inadvertantly signed up for 7 day trial. Was then charged £29.99 for a totally useless service. Tried contacting company the day trial ended for a refund, to no avail.Gives no useful information at all.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

was told free look up then after look…

was told free look up then after look up i was told pay50p one off payment to get my results when i opened the results ever box was marked none so whole search was rubbish the 3 days later they took another 50p from my bank then 3 days later they took 29.99 from my bank total con stay well away from this company if you can call them that

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer! Wanted to know about 1 persistent caller. Paid £1 for the transaction with Reverse Lookup. They took my £1 payment in two transactions then took a further £29.99 (unauthorised) from my account via Paypal. They said I had subscribed - definitely did not. Biggest scammers around. Service was sh*t too. Still unknown caller.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

I paid, I got useless info

I asked for info on a phone number from which I receive repeated silent calls. I was asked to pay for this infomation. I paid and I got info that the call was from Belgium which is obvious if you look at country directory number (+32)...

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Its a Scam

Its a Scam
Initial search was told that the person was found and I must pay to see result.
After I paid I was told that the person cant be found
Thats a scam to take my money,, DONT USE THIS

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Look up was fine. Got some reasonable information. Cost a quid. A few days later I got stung for £29.99. That's fraud and I am reporting them. I had not signed up for any subscription.
Update 9th March. They also don't reply to any correspondence.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Artists

SCAM Artists. I paid £1 for a search (which yielded zero results). Two days later they attempted to take £29.99 from my bank account! I’ve tried to unsubscribe (even though I didn’t subscribe in the first place) with no luck. I’ve tried to contact them, but they’re stonewalling me. AVOID!

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Decidedly dodgy go with care

I signed up to .50 payment for a number which their search said they'd found. But what they had found was no existing record. Today I discovered they were claiming off signed up for future searches and authorised a further payment of £29.99.

Decidedly dodgy

26 February 2026
Unprompted review
Rated 1 out of 5 stars

"Rip Off"

I paid two lots of 50p to look up an unknown phone number but that was a waste of time as it didn't help me at all. Now I've just seen a further £29.99 taken from my account which I knew nothing about. It says it's for a subscription which I never signed up to. I'll try and get my money back but after reading other people's experiences that probably won't happen. I wish I'd read them before not after. An expensive mistake for a complete waste of time.

24 February 2026
Unprompted review

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