The Reverse Lookup Reviews 1,946

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, most reviewers were somewhat happy with their experience overall. Many customers report issues with recurring billing after making a small initial payment, often for services that provided no useful information. People frequently mention billing discrepancies and difficulties in unsubscribing or stopping these recurring payments. The majority of consumers express dissatisfaction with the company's payment practices, the clarity of subscription terms, and the overall value of the service provided. Reviewers also found the website to be problematic and the customer service unhelpful when trying to resolve these issues.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report unauthorized charges, often a larger... See more

Subscription

Reviewers express strong dissatisfaction with the subscription process, frequently reporting that they were... See more

Price

Users describe negative interactions with price, frequently reporting unexpected charges. Many customers... See more

Service

Customers consistently note negative experiences with service. Many reviewers describe the service as... See more

Website

Consumers find the website to be a source of significant dissatisfaction. Many reviewers report being... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more


Company details

  1. Information Services

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. It does not work and there is no customer support just AI. I had issues logging in and just keep t getting an AI generated response from their “customer support” … the exact same email ever time! They ignored my responses and never resolved the isdue

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Trial led to £29.99 recurring charge

I signed up for what I believed was a small trial payment, but was charged £29.99 for a recurring subscription the same day. I cancelled immediately. In my opinion, the subscription terms were not clearly highlighted during checkout. Please make sure to read all billing details carefully before entering payment information.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible scammers 😡

Terrible scammers 😡. I didn’t subscribe to a monthly detection, I didn’t even receive terms and conditions to agree to this , my mistake was to give out my banking details thinking I’m only paying for the service I used which is to such a number (which I understand) but a monthly subscription I didn’t agree to that R500 gone

17 February 2026
Unprompted review
Rated 1 out of 5 stars

I just wanted to check a photo

I just wanted to check a photo, and I found myself with a monthly subscription. Definitely a poor communication style, or maybe a clever one to get money. Definetly not valuing loyal customers

17 February 2026
Unprompted review
Rated 1 out of 5 stars

This Company is scamming me

This Company is scamming me with an unauthorised payment of £29.99. I used them once and they took two payments of 50p. Their PayPal email is false and just gets returned. Avoid at all costs.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Theives

Paid a one off £0.99 for a report as I was getting multiple phone calls a day from an unknown number. I’ve since then had almost £30 come out of my account, went on the website and it said I had a subscription which I then proceeded to cancel. I was unable to get a refund on the website so I emailed, only to be told that it was an unrefundable policy and there was basically nothing that could be done about it. To top it off my report I paid for gave me no results so I’ve wasted over £30 for no reason

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I authorized the free trial same day saw a a $29.99 charge on PayPal

I authorized the free trial and paid $3.49. Then within 3 hours they had put a hold on my PayPal account for .50 and $29.99. so now I’ve spent hours dealing with that. There is no email to contact them at. The free trial was supposed to last a month…but even if I misremembered that part…it certainly was to be a matter of days not hours. The report was less than accurate. I have other resources that let me know about data breaches. They had nothing. Their email within the PayPal email to contact them comes back not active. They. Are. A scam. IMHO

12 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM and SCUM

Like what the other reviewer has commented, I did a one-off transaction and paid for it. But this company is a SCUM and a SCAM and took another $ 39.99 from my account. I have requested the bank to REVERSE the transaction and to cancel my card.

9 February 2026
Unprompted review
Rated 2 out of 5 stars

Never Again!

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I had signed up for a subscription by doing so. This is not acceptable, I cancelled at once and will not use them again.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

On line Scammers

I only wanted to check one number and I paid 10p, and next day they charged me for £49.90 for subscription which I never signed for. Total scam.
It is not clear even where they are based. It is a shame as I would have paid £2-3 for the info which they provide and I may have used them again.
Total crooks

9 February 2026
Unprompted review
Rated 2 out of 5 stars

I only wanted a trial which I paid for…

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any future payments plus they do not make it so easy to unsubscribe.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

These people are total scammers

These people are total scammers. Wish I’d read the reviews first! They’re also called Clarity.com. Two 50p charges and suddenly you find £29.99 going out of your account on a monthly subscription. DO NOT USE! Report scam to your bank immediately. And you’d get a better (free) search from Google.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

This site is a complete scam avoid

This site is a complete scam, say it does a free scan, does that scsn the bombard you with emails saying we've found thinks etc, the reason your doing this is because you want answers to why a loved is behaving how they are, they prey on this vulnerability, so you click the link to get your results, it cost a very small amount £1, you se some results that knew already, there is no mention of being put on a contract they then take £29.99.

I contacted them via email ticket, for a refund, they didn't want to knowhow many thousands have they done this to?

Avoid at All costs.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

I write for free

I write for free. But then they immediately ask for my credit card number and fees.
Small merchants are selling products I can't see because of my payment information.
It's a scam.

8 February 2026
Unprompted review

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