The Reverse Lookup Reviews 1,946

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, most reviewers were somewhat happy with their experience overall. Many customers report issues with recurring billing after making a small initial payment, often for services that provided no useful information. People frequently mention billing discrepancies and difficulties in unsubscribing or stopping these recurring payments. The majority of consumers express dissatisfaction with the company's payment practices, the clarity of subscription terms, and the overall value of the service provided. Reviewers also found the website to be problematic and the customer service unhelpful when trying to resolve these issues.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report unauthorized charges, often a larger... See more

Subscription

Reviewers express strong dissatisfaction with the subscription process, frequently reporting that they were... See more

Price

Users describe negative interactions with price, frequently reporting unexpected charges. Many customers... See more

Service

Customers consistently note negative experiences with service. Many reviewers describe the service as... See more

Website

Consumers find the website to be a source of significant dissatisfaction. Many reviewers report being... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more


Company details

  1. Information Services

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am SHOCKED!!! £600!!!!! - AVOID!!!

I was intrigued 1 year ago, paid 0.99p - secretly it is a SUBSCRIPTION and they have been charging ever since = £600 (£49 monthly)

the SMALL CLAIMS COURT can hopefully rule on this one. #Chargebacks start tomorrow!

they sent ONE email about the 0.99pm being taken,
but do NOT send emails with details on the £49 being taken monthly - so DEVIOUS!

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and Invasive Platform – Avoid Reverse AustraliaI’ve emailed Reverse Australia multiple…

I’ve emailed Reverse Australia multiple times asking them to remove my personal home address, which they’ve published without my consent. Despite several attempts, I’ve received no response at all.

To make matters worse, someone has left a false and damaging review on my number, claiming I called them pretending to be from the NBN. I’ve never worked for the NBN, and I’ve had this number for over 22 years. This kind of unverified and misleading content is seriously harming my business and reputation.

It’s unacceptable that they allow anyone to post false accusations without any checks, and then ignore valid removal requests. This site cannot be trusted with personal information. Stay away from Reverse Australia.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of money £49 for nothing…

What a waste of money £49 for nothing no information on the number not even a name on the person I was trying to trace ,can't even refund my money after several email's to them
Please don't subscribe to these you'll get no where finding out what you paid for

29 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THEM

This is company is not to be trust, they take your money without advising you and when you contact them regarding a refund they say that you can't get your money back. DO NOT USE THEM I REPEAT DO NOT USE THEM.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

1 time use for 0.99 p 2 time they…

1 time use for 0.99 p 2 time they charge me 49 quid basicly I cant find my phone all lie and they are thef scammer whatever if you have lots of money try them I am already complain them my bank try to get my money back

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Nice app it helped me find someone

Nice app it helped me find someone

18 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Dee,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Amazing

Amazing! £10 and you get everything

14 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Angel,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

good so far

quick results

13 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Charlotte Wade,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Great app

great app, easy to use

13 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Member,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 1 out of 5 stars

Be careful

Used this site to try and find information about someone then they tried taking £49 our of my account which i didn't agree to. Had to cancel my bank card and order a new one. Be careful

13 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Annemarie,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

GOOD

VERY GOOD DETAILS THANKS FOR APLICATIONS

13 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear ibrahim aslan,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 1 out of 5 stars
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Mitch Lawton,

Thanks for leaving a review on our company. We're very sorry to hear about the less-than-positive experience. We're certainly happy to help with any issues, so please feel free to reach out to us at contact@thereverselookup.com.

We look forward to hearing from you.

Kind regards,

Emma
The Reverse Lookup

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