The Rx Advocates Reviews 

8,008
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,928 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service representatives are extremely helpful, polite, patient, and thorough when explaining prescription assistance programs over the phone. People really appreciate the straightforward enrollment process, noting how easy it is to communicate and how much money they save on their monthly medications. Though some reviewers were not happy with the service, mentioning unexpected billing issues, monthly charges, or failing to receive the promised prescription assistance. A few other people also felt that they were charged fees without getting any actual help or having their medications successfully delivered to them.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely polite,... See more

Price

People report positive experiences with price, expressing great appreciation for the significant savings on... See more

Service

Reviewers highlight positive aspects of service, expressing gratitude for the prompt phone calls and helpful... See more

User experience

Consumers find user experience to be thoroughly positive, noting that everything goes quickly and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Original contact with one of your employees was helpful and courteous. My A1c was creeping higher and I needed some thing that could be helpful. Retail price at my pharmacy was more than I could affor... See more

Rated 5 out of 5 stars

I was very apprehensive because this is the first time that I have had to ask for help with my prescriptions but Jackson's calm voice and competent manner put me at ease from the get go! She was was a... See more

Rated 5 out of 5 stars

I can’t believe how much help we will be receiving with my husbands medication. This was a very easy process once we found out about this organization. I encourage all to check with their doctors to s... See more

Rated 5 out of 5 stars

Ms Sonia made my experience in family life a delectational and therapeutic experience. She should be cloned 10,000 times and placed in ALL of the US facilities. Ms Sonia exceeded my expectations! M... See more


Company details

Written by the company

The Rx Advocates is a nationwide advocacy service that helps individuals to apply for Patient Assistance Programs offered by pharmaceutical companies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(8,008)

1,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Samantha was very nice and…

Samantha was very nice and professional. She was helpful and answered all my questions. She was patient with me as I am 81 years old and don't move as quickly as I would like and she repeated when I needed her to do so.
She deserves a raise!! (:>)

10 June 2026
Rated 5 out of 5 stars

I don’t remember who I talked to on the…

I don’t remember who I talked to on the phone. They were very helpful and very understandable. I can understand them very good English and they were very understanding what I was telling them and I really appreciate that. I can’t remember the person’s name but give them Pat in the back from me, DAN KREIDER.

10 June 2026
Rated 5 out of 5 stars

Your process was simple and inly took minutes to complete.

Your process was simple and only took minutes to complete. Samantha the representative that I dealt with was very kind and thorough in her explanation of benefits. She was very clear in understanding . It was a very pleasant conversation with her. I could feel her compassion for what she does.it was a breath of fresh air that she spoke english. She tried to keep me call and not worry that I couldn’t find things.
Thank you so much Savannah!
I was a bit anxious today.
M Shih

9 June 2026
Rated 3 out of 5 stars

Bait and switch

The price that I was told for joining wasn’t the price I had to sign up after I was switched to a different operator.Even though it is now cheaper in price.

9 June 2026
Rated 1 out of 5 stars

i applied and was accepted and was…

i applied and was accepted and was charged 85.00 to apply and another 100.00 (2 months) and was informed that my medicine was no longer avaible through them,this was at 2nd month.i called and i called and they wanted to sub something i had tried and did not work and i wanted to cancell.they informed me that the 150.00 was only and they could refund only the last 50.00.i am retired and on medicare and already struggling to afford medicines so i just wasted 135.00.they did not have a 0 star choice

i

9 June 2026
Unprompted review

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