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The Rx Advocates Reviews 

8,008
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,928 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service representatives are extremely helpful, polite, patient, and thorough when explaining prescription assistance programs over the phone. People really appreciate the straightforward enrollment process, noting how easy it is to communicate and how much money they save on their monthly medications. Though some reviewers were not happy with the service, mentioning unexpected billing issues, monthly charges, or failing to receive the promised prescription assistance. A few other people also felt that they were charged fees without getting any actual help or having their medications successfully delivered to them.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely polite,... See more

Price

People report positive experiences with price, expressing great appreciation for the significant savings on... See more

Service

Reviewers highlight positive aspects of service, expressing gratitude for the prompt phone calls and helpful... See more

User experience

Consumers find user experience to be thoroughly positive, noting that everything goes quickly and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Original contact with one of your employees was helpful and courteous. My A1c was creeping higher and I needed some thing that could be helpful. Retail price at my pharmacy was more than I could affor... See more

Rated 5 out of 5 stars

I was very apprehensive because this is the first time that I have had to ask for help with my prescriptions but Jackson's calm voice and competent manner put me at ease from the get go! She was was a... See more

Rated 5 out of 5 stars

I can’t believe how much help we will be receiving with my husbands medication. This was a very easy process once we found out about this organization. I encourage all to check with their doctors to s... See more

Rated 5 out of 5 stars

Ms Sonia made my experience in family life a delectational and therapeutic experience. She should be cloned 10,000 times and placed in ALL of the US facilities. Ms Sonia exceeded my expectations! M... See more

Company details

Written by the company

The Rx Advocates is a nationwide advocacy service that helps individuals to apply for Patient Assistance Programs offered by pharmaceutical companies.

Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(8,008)

1,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great experience

Great experience, I just need the medication starting today. Now I have to ask someone to pay somewhere else until it shows up in 4-6 weeks.

27 May 2026
Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. I talked with Gaby and she was very professional yet so kind. The intake interview was quick and easy. I am just getting started but the process seems easy to understand. I feel such relief to finally have found help.

26 May 2026
Rated 5 out of 5 stars

Grateful for the outstanding support I received

My experience was truly great because of the outstanding customer service I received. Most importantly, the enrollment process was explained clearly, which made everything feel easy. Gaby and Sheilah were incredibly patient, kind, and helpful throughout the entire process. They made me feel comfortable and supported, and that made all the difference.

This company is doing well because of staff members like them with people who genuinely care, take their time, and go above and beyond in the support they provide. Their professionalism and kindness reflect very positively on the organization.

25 May 2026
Rated 5 out of 5 stars

They were very helpful on getting me…

They were very helpful on getting me set up with the prescription. Being on a fixed income of Social Security I was very concerned on how I was going to afford Eliquis as I need it for my afib

26 May 2026
Rated 5 out of 5 stars

Remy was great

Remy was great. The experience was friendly and efficient. By far it was one of the best customer service interactions that I have ever experienced.

22 May 2026

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