Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant wea... See more
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Whether you're looking for a lightsaber replica for cosplay or your collection display, we have it. We also cater to the experienced duelists and training academy pupil looking for a sturdy and stylish fencing weapon. The Saber Factory is based in France and we sell worldwide to more than 60 countries, with our 2 warehouses in the USA and our manufacturer's facilities in China. We started in 2022 after 5 years of experience in the pop-culture retail business. Through owning and managing one of the largest independent geek merch physical store in France, we met a passionate community of like-minded people on a daily basis. We also know about good customer service and accountability towards each person for having served 50.000+ customers. Those values and passion we carried over to our new e-commerce venture: The Saber Factory, where we have grown to become one of the leading distributors of Nexus Sabers around the world.
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France
- thesaberfactory.com
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Build quality was just ok, horrible instructions
Build quality was, just ok. Cheap plasticy core with some buttons that don't work on the saber itself. The instructions are generic and don't help at all as to the operation of the saber. It took like an hour to figure out how to just turn it on, now I need to figure out a number of the functions.
Exterior build quality is good, all metal and looks nice. If your looking for a saber id look elsewhere.

Reply from The Saber Factory
The lightsaber got to Mexico in perfect…
The lightsaber got to Mexico in perfect condition, when I bought it the email said it will arrive in a sour 20-25 days and it got before that.
Prfect Sabers
Anakin's Ep 3 Saber
While it took a little longer to receive it, I am happy with this Saber. However, I do have to question the position of the activation button, as it is not accurate to the Revenge of the Sith Version.
helpful
Kevin was incredibly helpful in correcting issues with my saber. It is now working wonderfully.
I ordered two light sabers and even…
I ordered two light sabers and even though only one saber was delivered in the first place, I got immediate response to my reclamation and a compensation gift. I was very pleased with this service.
Got a replacement blade l
Good Quality
The covertec wheels looked great and were high quality. It did take a while to ship, but no fault to the seller considering they were made to order as stated in the description. Hardware was included. Overall pleased.
Good saber the Qui Gon ligthsaber was…
Good saber the Qui Gon ligthsaber was very good. Godd effekts and the Xeno to RGB adapter worked very god. All inn all wery good
Anakin
Ordering was simple and the saber felt really nice. I love the quality of Anakin's Ep3 hilt. Amazing
Awesome service
Ordering was quick and easy. Sabre arrived much quicker than I expected. On receipt it was well packed, came in a lockable case and the sabre itself is exactly how I wanted it to be in terms of materials and accuracy. I initially had some questions and what I couldn't find in the YouTube tutorials I emailed and got very quick and in depth responses. Really impressed with the service and personal contact. Very happy to recommend.
I LOVE THIS SABER! AND THIS COMPANY
I LOVE THIS SABER, AND THIS COMPANY!
The saber was very sturdy as high quality metal, the smooth swing sound was very realistic and way better than expected! Can’t wait to get my next! And great customer support from my questions on YouTube!
Faulty Product but Great Support
Bought two lightsabers and encountered major issues with one of them (something to do with the activator button on the Anakin Revenge of the Sith replica); other one's been working fine. Got a lot of useful advice and information from the support chat, although I did decide to return the faulty one.
Nice dark sabre
The saber is well done, so as the neopixel blade. The only "flaw" is the blade a bit flimsy when mounted (but it could depend by the the custom blade shape for this particular model maybe).
The app is good but could improve, especially for the bluetoth link that isnt much stable.
Very appreciated the hard case the saber come with.
All in all, a good saber for the price, even if its a pity they dont have euro based stocking and thus there will be custom taxes to pay.
Fantastic product
Fantastic product. Very authentic Anakin Skywalker lightsaber with such cool features! The shipping was fast and customer service was 10/10. I will 100% be purchasing again from The Saber Factory.
fantastic workmanship
Really very very happy with my purchase. Despite the wait it was still worth every minute of it 👍🏼 fantastic workmanship
My son loves it
My son loves it. He enjoys being able to learn different moves and change the colors.
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