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The Salty Fox Reviews 

315
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often noting they are superior to cheaper alternatives and look stylish. Many appreciate the wide selection of items available, making it easy to find suitable options. The ordering process is frequently described as efficient, with fast delivery and excellent communication regarding shipping status, ensuring a smooth user experience. However, some customers encountered issues with product quality, such as items not matching in color or paint wearing off quickly after use. A few also reported difficulties with certain bands being hard to resize or made of poor materials, and screen protectors cracking. Additionally, some people experienced extended delivery times, items not arriving, or problems with tracking information.

What people talk about most

Product

People report positive experiences with products, frequently praising the quality, design, and overall... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the overall... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as easy, fast, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of website navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

315 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(315)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Watch bands

Great range of bands to choose from. Good price and fast delivery

27 October 2025
The Salty Fox logo

Reply from The Salty Fox

Much appreciated Kelly!

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Ordered new Apple Watch strap on a Saturday. Had it Wednesday Lovely.

26 October 2025
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Reply from The Salty Fox

Much apperciated David!

Rated 5 out of 5 stars

Fantastic shopping experience

Fantastic shopping experience from the purchase to the quick delivery. Beautifully packaged. Great watch band. Great support emails too. Leading the way for other online retailers.

27 October 2025
The Salty Fox logo

Reply from The Salty Fox

Really appreciated your kinds words Deb!

Rated 5 out of 5 stars

Great choice of styles

Very happy with the thinner watchband as I have a very narrow wrist. My old silicon band reacted with my skin and was discolouring but not the leather watchband. The colour is perfect and it looks a lot more stylish. Fastest delivery ever.
Highly recommended.

24 September 2025
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Reply from The Salty Fox

Thank you Tania! So happy to hear you had a great experince and are enjoying your new band!

Rated 2 out of 5 stars

Very expensive for the poor quality

The experience was good but the band itself being the rose quartz watch band was of very poor quality. It felt like something I could buy from Kmart. Plastic and light. Expected much better quality for the price.

1 October 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Hi Vicky, Thanks for taking the time to leave your review. We are sorry to hear you're not 100% satisfied with your item. If you feel there is a product fault you are welcome to reach out to our team at info@thesaltyfox.com.au so they can assist you further.

Otherwise we do offer a 30 day return period if the band isn't right for you!

Rated 5 out of 5 stars

very happy with the time frame that it…

very happy with the time frame that it took to arrive, plus loved the colour that I chose.

2 October 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks Jan! So great to hear you had a positive experience!

Rated 5 out of 5 stars

New Apple Watch band

Salty Fox have a vast range of Apple Watch bands and accessories, easy online ordering and speedy deliver. I love my new band.

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Thanks Kelli! So happy to hear you are loving you new band!

Rated 1 out of 5 stars

Disappointed

The replacement watch face protector arrived in 2 separate pieces. It was broken!

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Hi Elizabeth, thanks so much for bringing this to our attention. We are so sorry to hear you are having issues with your item. Please reach out to our team on info@thesaltyfox.com.au with your order number and they will happily assist you.

Rated 5 out of 5 stars

Apple Watch bands

Great experience. Item purchased broke on opening and replaced with no complaint or additional cost.

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Thanks David! So happy to hear our customer service team was able to assist you with this issue. We appreciate your kindness and understanding on the matter.

Rated 3 out of 5 stars

Postage was quick?

Postage was quick. Tracking was good.
The band itself is thin and small. It’s also hard plastic, not rubber. Already has a yellow tinge. It would be better if the strap holders had a bump in them to hold the strap. They just slide and then the spare strap sticks out annoyingly. Not really useable.

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Hi Shona, thanks so much for taking the time to leave your review.

We are so sorry to hear you are having an issues with your item and would love to assist you with a resolution. If you could please send us an email at info@thesaltyfox.com.au with images of the band and your order number that would be greatly appreciated.

Rated 2 out of 5 stars

Quality of the product is mediocre…

Quality of the product is mediocre compared to the Apple Leather Magnetic Link. Shipping required someone present at delivery (for a mere $100 purchase?) with no way of deferring. This caused a several day delay in me receiving the bands.

28 July 2025
The Salty Fox logo

Reply from The Salty Fox

Hi Daniel, thanks for taking the time to leave your review. We are sorry to hear you are unsatisfied with your items. If preferable please feel free to contact our customer service team on info@thesaltyfox.com.au and they can happily assist you with any issues or a return request.

Kindly note as you are located in the US and placed an International order the shipping does take longer to arrive from our warehouse in Australia. All shipping times can be found outlined on our website and we do apologise for any disappointed this may have caused.

Rated 5 out of 5 stars

Great quality watch bands

Great quality watch bands! I purchased a scrunchie band and a leather band a couple of months ago and both have been fantastic. The scrunchie band is perfect for everyday casual while the leather band helps dress up my watch. Can’t wait to buy some more colours!

25 September 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks for the kind review Mary-Louise! We are so happy to hear you have a positive experience!

Rated 5 out of 5 stars

Really happy with this band

Band looks great. Just what I was looking for

25 August 2025
The Salty Fox logo

Reply from The Salty Fox

Thanks for the 5 stars Alex! So happy to hear you are happy with your new band!

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