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The Salty Fox Reviews 

315
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often noting they are superior to cheaper alternatives and look stylish. Many appreciate the wide selection of items available, making it easy to find suitable options. The ordering process is frequently described as efficient, with fast delivery and excellent communication regarding shipping status, ensuring a smooth user experience. However, some customers encountered issues with product quality, such as items not matching in color or paint wearing off quickly after use. A few also reported difficulties with certain bands being hard to resize or made of poor materials, and screen protectors cracking. Additionally, some people experienced extended delivery times, items not arriving, or problems with tracking information.

What people talk about most

Product

People report positive experiences with products, frequently praising the quality, design, and overall... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the overall... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as easy, fast, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of website navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

315 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(315)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service again!

My order was packed and delivered within the timeframes promised. The notifications kept me up to date. And the quality of the item purchased is great. It’s not my first Salty Fox purchase and won’t be my last!

25 August 2025
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Reply from The Salty Fox

Thanks for your support Helen!

Rated 1 out of 5 stars

I didn’t receive the watch bands…

I didn’t receive the watch bands apparently went to a previous address which I know I changed when ordering. I can’t get them back so wasted the money

25 August 2025
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Reply from The Salty Fox

Hi Heather, we are sorry to hear about the delivery issue with your order. Please reach out to our customer service team with conformation of your order number so they can assist you.

info@thesaltyfox.com.au

Rated 4 out of 5 stars

Watch strap is great

Watch strap is great, and now I understand but at the time of purchasing I was a bit dubious as to whether it would fit given I couldn't see any sizing. Also, you keep addressing correspondence to someone else I work with presumably just because we've both purchased from you and had it sent to work which is a bit weird given the order was definitely in my name.

25 August 2025
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Reply from The Salty Fox

Hi Louise!

Thanks so much for taking your time to leave your review and bringing this to our attention. If you ever need any help with sizing you can contact our customer service team (info@thesaltyfox.com.au) or refer to our sizing guide below for all the details you will need to select the right sized items for your particular Apple Watch.

Size Guide: https://thesaltyfox.com.au/pages/size-guide

Rated 4 out of 5 stars

Struggled with removing links

Struggled with removing links, but everything else great. Prompt delivery.

25 August 2025
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Reply from The Salty Fox

Thanks for the four stars! If you ever need any further assistance please reach out to our customer service team on info@thesaltyfox.com.au and they will happily assist you!

Rated 3 out of 5 stars

Tortoiseshell band & cover.I loved my experience with the company…

I loved my experience with the company and the quality of the Tortoiseshell watchband.
Disappointingly, the Tortoiseshell case cover came off and was lost within the first week. I really loved the look of the band and case cover together.

28 July 2025
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Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear about the issues with your item. If you send our team an email at info@thesaltyfox.com.au with confirmation of your order number they can happily assist you!

Rated 5 out of 5 stars

Having used the company before I…

Having used the company before I expected them to be as good as when I first time I had acquired the products, and they did not let me down.

28 July 2025
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Reply from The Salty Fox

Thanks Roy! We are very lucky to have amazing repeat customers like yourself!

Rated 5 out of 5 stars

Great product quality

Very comfortable watch band and looks great. Quick delivery and service.

28 July 2025
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Reply from The Salty Fox

Thanks so much for your support Di!

Rated 5 out of 5 stars

Fantastic items

So lovely and super easy to install. Already placed second order

25 July 2025
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Reply from The Salty Fox

Thanks for the support Alison!

Rated 5 out of 5 stars

Great Experience

Easy site to navigate, great products and prompt delivery

6 July 2025
Unprompted review
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Reply from The Salty Fox

Thanks for the 5 stars Tara!

Rated 5 out of 5 stars

Love my new watch bands

Love my new watch bands. They are good quality and were very reasonably priced.

28 July 2025
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Reply from The Salty Fox

Thank you for the review! We are thrilled to hear you are happy with your new bands!

Rated 5 out of 5 stars

Very satisfied customer

This is my first experience purchasing from The Salty Fox. I found the website very easy to negotiate. The Apple watchband was exactly as described. The watch arrived within two days. I was very impressed.
I would absolutely recommend The Salty Fox.

28 July 2025
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Reply from The Salty Fox

Thanks so much for taking the time to leave your review! So happy to hear you have had a positive experience!

Rated 4 out of 5 stars

happy with the iwatch straps

reasonably happy with the iWatch straps however they are not an exact fit and move around somewhat. But for the price they are good. love the colours i chose.

25 July 2025
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Reply from The Salty Fox

Hi Steff, Thanks so much for taking the time to leave your review. If you can send our customer service team an email (info@thesaltyfox.com.au) with your order number and some photos of your issue they will happily assist you!

Rated 5 out of 5 stars

Great service

Found the site very simple to navigate and find the replacement watch strap I was looking for. The video showing how to replace the watch strap was very helpful, accurate and managed to change the strap with ease. Would certainly use The Salty Fox again, and now that I have viewed the wide range of available items I certainly will be a returning customer.

30 July 2025
Unprompted review
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Reply from The Salty Fox

Thank you so much for the great review! We are so happy to hear you had a positive experience!

Rated 5 out of 5 stars

Love my order

Love my watch strap and screen protector! Both arrived early

9 May 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thank you Nandhini! So happy to hear you are loving your new band!

Rated 5 out of 5 stars

Great service

Great service, love the products and very quick arrival time.

24 June 2025
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Reply from The Salty Fox

Thanks for the kind review Tracy!

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