The Shirt Bar Reviews 

242
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

I’m from Hong Kong and always enjoyed coming to this store when I’m in Singapore and staying nearby. The staff Haylyne and Oscar were very helpful with recommending different styles and designs which... See more

Company replied

Rated 5 out of 5 stars

The delivery of my purchase was seamless, and I love the products from The Shirt Bar. The shirts I bought are of great quality and suitable for Singapore's climate. I was worried that my profile histo... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a lot of basic T-shirts over the years and this one genuinely surprised me. The fabric is a soft blend that doesn’t feel stiff or papery out of the box, and after three washes it hasn’t... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(242)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer-centric

Fast response to customer’s issues and goes out of their way to help. Overall I had a good customer experience.

29 August 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Mariam, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Nice service

Nice service. Alvin was very helpful. Will visit again

25 August 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Sachin, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Alvin. We'll definitely pass your kind words to her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Thanks Miss Minnie for shop assistance…

Thanks Miss Minnie for shop assistance today!🙏🏽

1 August 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Rigonan, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Minnie. We'll definitely pass your kind words to her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Mr Azizan served me today

Mr Azizan served me today. It was a wonderful experience. He was very helpful and professional. He made a few recommendations and suggestions towatds my selection of outfit. Eventually, I settled with what he suggested and I was very pleased with the final look.

Thank you Azizan and I will back for more of your killer looks fashion.

27 July 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Shaban, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Azizan. We'll definitely pass your kind words to him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Oscar had provided excellent services…

Oscar had provided excellent services while we shop at Wheelock outlet, make good suggestion for us on the t-shirt and bermuda.
Well done Oscar.

Xavier

12 July 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Xavier, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Oscar. We'll definitely pass your kind words to the him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Agnes has been helpful and has…

Agnes has been helpful and has professionally rendered her service to my husband and father. Thequality of the clothes at the short is fantastic.

14 June 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Marina, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Bought the shirt at the counter at…

Bought the shirt at the counter at Seibu KL. Gillian is a very helpful sales person.

12 May 2024
Unprompted review
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Reply from The Shirt Bar

Hi Yung Sen, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had an awesome shopping experience with our brand ambassador, Gillian. We'll definitely pass your kind words to her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our service. We are truly grateful for your support, and we look forward to serving you again soon 🙏.

Rated 5 out of 5 stars

Good service

4 May 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Siva, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our service. We are truly grateful for your continuous support, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Alvin has been really attentive and a…

Alvin has been really attentive and a great help! Definitely coming back

25 April 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Harry, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Alvin. We'll definitely pass your kind words to him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Excellent service and quality product

Excellent service and quality product. Highly recommended

6 April 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Matthew, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts and the extra attention we put into the details, quality and comfort of our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Amazing shirt shop at Jewel Changi

This place has amazing cotton shirts. Service is A1. Nothing is too hard for them. Highly recommended.

1 April 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Stephen, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with us at Jewel. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the extra attention we put into the details, quality and comfort of our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Excellent service by the ladies at…

Excellent service by the ladies at Suntec City branch. Great products

10 March 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Prash, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services, and the details, quality and comfort we put into our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe!

Rated 5 out of 5 stars

Awesome experience with Prakash

Prakash was very helpful in assisting us. He asked the right questions and suggested the most suitable product for us to purchase. He deserves a promotion and raise!

26 February 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with our brand ambasasdor, Prakesh at our counter at Seibu TRX. We'll definitely pass your kind words to him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Golly gosh - well done

Golly gosh - these folks do it well!

Great shirts, good quality, easy website to order, prompt shipping, and BEAUTIFUL presentation on arrival, wrapped and labelled.

Very classy.

17 February 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Finn, thank you so much for taking time to share your feedback and wonderful experience with us 😊. We are extremely delighted to know that you had a wonderful shopping experience with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the superior quality and the details we put into our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great online shopping experience

Easy to order on the website, very fast shipping, even with a personalized note. Great service!

31 January 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Edwin, thank you for taking time to share your wonderful online shopping experience with us 😊! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Great shopping experience

Fast delivery. Ease of return. Great customer service.

4 February 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi CL, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us. We are grateful for your support and we look forward to serving you again. Once again, we really appreciate you taking the time to write us a review. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great shopping experience with Miss…

Great shopping experience with Miss Minnie and Miss Selena , they are very helpful and friendly. Thank you so much!!!

21 January 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Bebe, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us our brand ambassadors, Minnie and Salina. We will definitely pass your kind words to them. We are grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Highly recommended

The curated box program was a neat experience and had great selections. It is hassle free and I can return the clothes I did not like with no extra charges. The quality of the clothes are excellent and very comfortable. Highly recommended.

12 January 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Desmond, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the collection that we have curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great product and friendly service

Great designs and friendly service from the staff

24 December 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Tony, thank you for taking time to share your feedback and wonderful experience with us 😊! We are extremely delighted to know that you had a wonderful shopping experience with us. We will pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the superior quality and the details we put into our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 1 out of 5 stars

Utterly appalling customer service…

Utterly appalling customer service given by the staff in Changi store on 20th Dec. I felt so uncomfortable and dissatisfied with the whole experience.
Avoid the shop.

20 December 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Caroline, thank you for taking the time to write and provide us with your feedback. We would like to apologise for the experience that you had with us. We have spoken to our brand ambassadors serving you yesterday and we think that there was a misunderstanding, and they never intended for you to feel the way you did. Nevertheless, your feedback is valuable for businesses to improve and maintain high customer service standards. We will learn from this experience and we will do our best to provide better training and guidance to improve a better shopping experience for you and our customers. Once again, we apologies for your experience. We will strive to do better. We hope you would give our brand another chance and we look forward to serving you again.

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