The Shirt Bar Reviews 

242
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

I’m from Hong Kong and always enjoyed coming to this store when I’m in Singapore and staying nearby. The staff Haylyne and Oscar were very helpful with recommending different styles and designs which... See more

Company replied

Rated 5 out of 5 stars

The delivery of my purchase was seamless, and I love the products from The Shirt Bar. The shirts I bought are of great quality and suitable for Singapore's climate. I was worried that my profile histo... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a lot of basic T-shirts over the years and this one genuinely surprised me. The fabric is a soft blend that doesn’t feel stiff or papery out of the box, and after three washes it hasn’t... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(242)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fuss free with door step service for…

Fuss free with door step service for wardrobe selection.

9 December 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Arnold, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the collection that Sarah has curated for you. We are grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Excellent service

Excellent service! Prompt replies and follow up

1 December 2023
Unprompted review
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Reply from The Shirt Bar

Hi Maniam, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe!

Rated 5 out of 5 stars

Styled by Sarah

I joined the shirt bar member and I was contacted by Sarah, the shirt bar personal stylist team, via whatsapp about their Everyday Collection.

I was offered to get a curated box styled by her from the collection. The delivery of the box was quick and I was shocked when I saw the colours that was picked out for me.

I personally loved the items that was sent to me and the colours that was picked out. Personally, there was some colours that I would shy away but was shocked that none of those colours appeared in the box. I really loved the item that appeared in the box!

Thank you Sarah and team for making this happen!

6 November 2023
Unprompted review
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Reply from The Shirt Bar

Dear Muhamad Yusri, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the entire collection that Sarah has curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Merlion Cufflinks

Great product, and arrived same day despite paying for next day delivery.

2 October 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Tim, thank you for taking the time to share your wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and value in our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe!

Rated 5 out of 5 stars

Superb experience at the Wheelock store…

Superb experience at the Wheelock store earlier this week. Really thankful to Justin and Yan for staying past opening hours to take my measurements for a tapered fit.
This is indeed a great place with good quality products and excellent customer service that made me a return customer 3 weeks after my first purchase.

11 September 2023
Unprompted review
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Reply from The Shirt Bar

Hi Fred, thank you so much for taking the time to leave us this very wonderful review! 😊 We delighted to know that you had a wonderful shopping experience with our brand ambassadors, Justin and Yanne. We'll make sure to pass on your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and value in our products and services. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Served by Townie

Served by Townie. She is very knowledgeable and recommended the best style for the groom. 2 thumbs up!

Super recommended, staffs are really nice!

2 September 2023
Unprompted review
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Reply from The Shirt Bar

Hi Amirah, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Townie . We'll make sure to pass on your kind words to her. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Exceptional Aftersales Support

I just had to share my recent experience with Jin's aftersales service because it truly made a difference for me.

A few weeks ago, I bought a suit from another salesperson, and it quickly became my favorite piece of suit. Unfortunately, a small issue arose with it, and I was worried. However, Jin came to the rescue, and I couldn't be happier.

The moment I reached out to her with my concerns, I was met with kindness and professionalism. She listened to my concerns attentively and assured and guided me on what could be implemented to make the suit more tailored looking.

Efficiency:
What really impressed me was how efficiently she handled my case. Within an hour, she had a solution in place. I didn't have to deal with long waits or endless back-and-forth shifting of blame. It was smooth and swift.

Quality Assurance:
Jin takes quality seriously, and it shows. They not only fixed the problem with my suit but also ensured that it could easily be rectified.

Communication:
Throughout the process, she kept me reassuring on what was happening, which I greatly appreciated. It made me feel like a valued customer, not just another order number.

I can't express how thankful I am to Jin for their exceptional aftersales support. She not only saved my favorite suit but also won me over as a lifelong customer. I wholeheartedly recommend them to anyone looking for not only great suits but also a company that truly cares about its customers.

Huge thanks to the amazing Jin for going above and beyond!

1 September 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Jing Lim, thank you for sharing your exceptional experience with Jin! It's truly heartwarming to hear about the outstanding level of service she provided during your aftersales support. We'll make sure to pass on your kind words to her. Jin's kindness, professionalism, and dedication to resolving your concerns efficiently and effectively showcase her commitment to customer satisfaction. Her attention to quality and her ability to maintain clear and reassuring communication throughout the process are qualities we highly value in our team members. We're delighted to know that Jin's efforts not only saved your favorite suit but also earned your loyalty as a lifelong customer. Recommendations like yours are a testament to the exceptional service we aim to provide. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent service 👍👍👍

18 August 2023
Unprompted review
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Reply from The Shirt Bar

Hi Daniel, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience . We'll make sure to pass on your kind words to the team. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

VivoCity branch

Thanks Jonathon and Jean for the great service!
Good materials and wide range of designs to pick from. Will certainly visit again !

5 August 2023
Unprompted review
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Reply from The Shirt Bar

Hi Stephanie, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience with our brand ambassadors Jonathan and Jin. We'll make sure to pass on your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great attention and advice

Great advice and service. Very professional.

24 June 2023
Unprompted review
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Reply from The Shirt Bar

Hi BW, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with us. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

nice shirt and good service

I was looking for nice shirt at affordable prices! I found it here and I was very pleased with the service! I’ll be back for sure

19 May 2023
Unprompted review
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Reply from The Shirt Bar

Dear Laurent, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Vivo

Was looking for an outfit and was assisted by Jin from Vivocity Outlet. The product that was offered was just fantastic but the service for a retail store was amazing. Not only by Jin but the rest of them. Recommend this outlet and Jin if u are finding an outfit for yourself.

6 May 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Danial, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Jin. We'll make sure to pass on your kind words to her. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Thanks to Jin at Suntec City Outlet!

Ms Jin at Suntec City outlet was super friendly and professional! We felt comfortable with her and the experience we had is something extraordinary! Her creative choice and eye for the fit is second to none! Thanks for picking for me a great suit that my fiancé loved it !

15 April 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Amirul, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Jin. We'll make sure to pass on your kind words to her. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great Service!

Experienced great service from Haron and his colleague at the Bugis Junction pop-up shop while selecting pieces to put together for my suit. I was particularly impressed with Haron's patience and knowledge. If ever need a new suit, do give The Shirt Bar a try!

8 April 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Zander, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Haron. We'll make sure to pass on your kind words to him. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great service at VivoCity

Great service at VivoCity! Mr Azizan personally tried on the belt for me, assisted with sizing and recommended designs. I like the material of the products and the thoughtful packaging.

24 March 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Serah, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Azizan. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Not a first time shopper with the shirt…

Not a first time shopper with the shirt bar. Good quality products at a fairly affordable price

21 March 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Melvin, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!

Rated 5 out of 5 stars

thank you Yanne!

i went to the wheelock place outlet. the store was busy and it took a little while to get the staff’s help. once we did Yanne made sure we had an amazing experience. he was very proactive and creative with his suggestions. he went above and beyond. overall a wonderful experience. thanks Yanne!

18 March 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Dovely, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Yanne. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Extremely efficient e-commerce…

Extremely efficient e-commerce experience. Delivery was in good order and tracking was timely.

28 February 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ben, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!


Rated 5 out of 5 stars

Strongly recommend

I have experience with three outlet. One in Jewel, Wheelock and Vivo city. All the staff is friendly and helpful.

The quality of the shirt is amazing. Soft and feel durable. The shirt fit nicely on your body and you won’t feel too baggy or too tight.

I will strongly recommend you to try.

27 February 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Raymond, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassadors. We'll make sure to pass on your kind words to them! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

EXCELLENT SERIVCE AT SHIRT BAR

I drop by The Shirt Bar at Wheelock Place. The customer service is excellent. I bought 3 shirts in total and had no regret over my purchase.

13 February 2023
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Desmond, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassadors. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏

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