The Sports Room Reviews 

398
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff who provide extremely helpful advice and excellent personalized recommendations for specialized sports gear and footwear. Consumers consistently note that the team is patient, welcoming, friendly, and always ready to assist shoppers without any pressure. People also highlight the impressive selection of high-quality products available for running, cycling, and open water swimming. Furthermore, online shoppers greatly appreciate the exceptionally fast delivery service and the professional packaging of their received orders. Many buyers state they will definitely use these services again in the future and gladly recommend the business to others.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness and in-depth product... See more

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of competitively... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast shipping... See more

Order

Users describe positive interactions with order, consistently praising the very fast turnaround and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

This is a super local gem of a sports store. They are very responsive about stock availability and efficient in terms of delivery. They have a really wide selection of brands which are competitively p... See more

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(398)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great shop to have in Wicklow…

What a great shop to have in Wicklow Town! I thought I would have to drive into Dublin or up to Belfast to get the electric bike I wanted. They had the make and model I wanted (I thought it would have to be ordered but there it was on the showroom floor). They cut down the bike seat (I'm only 5' tall), they showed me everything I needed to know about the apps for the bike. They made sure I could ride it, and off I went. They are great, not pushy, so helpful, and I love the bike.

2 December 2025
The Sports Room logo

Reply from The Sports Room

Delighted we had what you were looking for! Enjoy your new bike and thanks for the review :o)

Rated 5 out of 5 stars

Best in the Business

I had a wonderful experience in store. As someone who always only wore Nike the assistants advice was much appreciated. Bouncing around in my new Hokas! I will be back!

28 November 2025
The Sports Room logo

Reply from The Sports Room

Glad you're happy with your new Hokas #flyhumanfly - thanks for the review, Ciara

Rated 5 out of 5 stars

Lovely girl served me

Lovely girl served me, polite and professional.
Another lady opened the door and assisted me with boxes of shoes,

Good experience

5 November 2025
The Sports Room logo

Reply from The Sports Room

Happy to help!

Rated 5 out of 5 stars

Great experience and Delivery

Super fast delivery! I've purchased a few things from them and I must say the packaging and shipping is very professional and super quick. I bought my mountain bike from them first last year and I've back, knowledge is super helpful and their stock is excellent

30 October 2025
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Reply from The Sports Room

Thank you so much for a nice review :o)

Rated 5 out of 5 stars

Brilliant

Brilliant it was delivered within 48 hours they also contacted me to ask about preference of colour.

29 October 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the review - much appreciated!

Rated 5 out of 5 stars

Hiking pole quiver

So helpful sourcing the equipment i needed and showing me how to set it up. Many thanks

29 October 2025
The Sports Room logo

Reply from The Sports Room

Hope you've enjoyed your hikes! Thanks for the review - Ciara

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