The Sports Room Reviews 

398
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff who provide extremely helpful advice and excellent personalized recommendations for specialized sports gear and footwear. Consumers consistently note that the team is patient, welcoming, friendly, and always ready to assist shoppers without any pressure. People also highlight the impressive selection of high-quality products available for running, cycling, and open water swimming. Furthermore, online shoppers greatly appreciate the exceptionally fast delivery service and the professional packaging of their received orders. Many buyers state they will definitely use these services again in the future and gladly recommend the business to others.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness and in-depth product... See more

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of competitively... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast shipping... See more

Order

Users describe positive interactions with order, consistently praising the very fast turnaround and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

This is a super local gem of a sports store. They are very responsive about stock availability and efficient in terms of delivery. They have a really wide selection of brands which are competitively p... See more

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(398)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found staff very helpful

I found staff very helpful, particularly Molly. I placed an order for Altra trainers & she was very helpful in letting me know when they had arrived.

30 January 2026
The Sports Room logo

Reply from The Sports Room

She was delighted with the five star review, thank you!

Rated 5 out of 5 stars

Great service

Fast delivery and personlised note. Will buy again from them

29 January 2026
The Sports Room logo

Reply from The Sports Room

Look forward to seeing you again! Thanks for taking the time to leave a review...

Rated 5 out of 5 stars

Great service and knowledge

Friendly accommodating staff with great insight into all things sports related.

29 January 2026
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Reply from The Sports Room

Glad the team were able to help you out!

Rated 5 out of 5 stars

Bike came back like new.

Bike came back like new.
Price was quoted beforehand and charged same.
Very good service.

29 January 2026
The Sports Room logo

Reply from The Sports Room

Will be sure to let Enda know! Thanks for the review - much appreciated.

Rated 5 out of 5 stars

Good value

Good value, efficient delivery service, nice personal tounch - thank you note.

29 January 2026
The Sports Room logo

Reply from The Sports Room

Thanks for the review - much appreciated!

Rated 5 out of 5 stars

Proper store

Informed staff, very helpful without being overbearing. Nice relaxed atmosphere. Will be back.

29 December 2025
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Reply from The Sports Room

Look forward to seeing you again. Thanks so much for the review.

Rated 5 out of 5 stars

First time customer, great experience

First time customer. Easy online ordering, received updates on order status & a prompt delivery (with a lovely handwritten note). Thank you! Would highly recommend.

2 January 2026
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Reply from The Sports Room

Hope to see you back again! Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

Great staff

Great staff, friendly and knowledgable

31 December 2025
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Reply from The Sports Room

Good to hear :o)

Rated 5 out of 5 stars

Sports room service rules

This is one of the best shop around the southeast. Service and range of equipment are second to none. 10 outbound 10

29 December 2025
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Reply from The Sports Room

Thank you, thank you, thank you! Made our day :o)

Rated 5 out of 5 stars

Ordered a few items late Saturday…

Ordered a few items late Saturday evening and had them delivered Tuesday morning and this was between Christmas and new years , great service , great products , well packaged. Thank you note in the box was a nice touch.

30 December 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

Well done to the team who kept things going while we took a few days off over the Christmas! Thanks for the review - Mark & Ciara

Rated 5 out of 5 stars

Very quick delivery

Placed an order and less than 24hrs it was in my possession, all nicely wrapped with a bow 🤩
A lovely touch giving the time of year

16 December 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

It's always good when the courier arrives just as the parcel is packed up! Thanks for the review :o)

Rated 5 out of 5 stars

An experience like no other.

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had more or less decided on 1 brand I happened to mention that I have suffered v badly in the past with Plantar Fasciitis and he immediately brought me out another brand Hoka, to try before I made my decision. It turned out that the Hoka brand were a better runner for me. I have told a lot of people about my experience in the Sports Room I would highly recommend them and I know that’s where I’ll be going for any footwear or sportswear in future. Avril O’Farrell

30 November 2025
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Reply from The Sports Room

Archie will be delighted with this review, thank you!

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