Sustainable Tomorrow Reviews 

Adrien offered impeccable customer service, showing a high degree of attentiveness and care for his customers, and going above and beyond what would be expected from a traditional customer-service experience. Sustainable Tomorrow products have not yet disappointed; they have been great thus far and are proving to be great value for money, especially when considering the environmental dimension of the product. Thank you, Adrien!!

Absolutely love this brand! I am on my non-toxic journey and this brand hit all the boxes for what I was looking for! Great customer service as well!

I’ve always had a good experience with these guys!! I got the bamboo electric toothbrush over 6 years ago, and in that I’ve had two end up with issues.
Each were replaced with no fuss. I provided video evidence of what I was experiencing and they sent a brand new one of no cost to me quickly.
Does it get any better than that?
I love that I can clean my teeth really well and feel good about the disposable option for the tips. It’s a genius design.

The customer service team was very helpful. When the toothbrush was not working properly they gave me a troubleshoot to try and when that didn’t work, they said they will gladly send me a new one. The process was very easy and I appreciate a company that cares about their product and the customers that use them!

Seriously the Best brush for your teeth!
The entire line of products is absolutely amazing. I purchased my toothbrush, case last year, and the way this particular toothbrush keeps my teeth super clean and sparkly white is like no other I had in the past. I’m very picky when it comes to my oral hygiene and Sustainable Tomorrow is helping me tremendously in making sure I do! I highly recommend it and you seriously will not be disappointed!
Charles

Love the bamboo toothbrush heads for Sonicare electric brushes! I've tried cheaper versions from other brands, but those ended up losing the fit (expanded and losened on the tip). These hold their form and work great. Customer service pulled through perfectly when I ordered 2 packages of toothbrush heads and one of the packages ended up being incorrect (there was a barcode error on their packaging). They corrected it immediately by sending a replacement plus a free gift for the hassle. I'll be sticking with this company as long as I can!

Our subscription order was stolen from mailbox during holiday season. SustainableTomorrow immediately responded and shipped a new order, free of charge. The items were delivered just days later. That is how you build longterm customers, thank you!

I've had the bamboo sustainable tomorrow toothbrush for two years. It has a good selection of different vibrations to choose from. That's what I like about it. Instead of a circular action is has more of a stationary vibration,easy on the gums. Of course not to mention the composting of the toothbrush heads.
Customer service is very good. A reflection of the company knowing they have a quality product

With all of the craziness of holiday gift ordering, I accidentally ordered the Junior Toothbrush Head replacement 3 pack when I meant to order an adult size. I contacted the company to see if I could exchange the junior size for adult. They gave me clear instructions on how to return the junior size and then quickly got back to me with the correct product. They were beyond friendly, and helpful. I am very satisfied with the customer service as well as the toothbrush and toothbrush heads.

I accidentally ordered the wrong thing from their website, quickly emailed. I was met with really quick cancelation and a promise of refund within 5-10 bus. days. I do appreciated feeling seen and heard in and amongst a digital landscape that can feel so frustrating and void. Thank you for the human touch.

This product has proven to be both faulty and dangerous. It emits an unpleasant and overpowering smell, and using it causes physical discomfort, including pain in my teeth and head.
I was specifically seeking a sustainable, healthy option to accommodate my sensitive needs. This product is unsuitable for me, and I am particularly concerned about the lack of information regarding potential sensory issues in its description.

Love Love Love these electric toothbrushes! I purchased two last year, one for myself and one for my husband, and they've been wonderful for our oral hygiene. A real game-changer. We do our best to live a more environmentally sustainable life making little shifts and adaptations. With these efforts we were using traditional-style bamboo toothbrushes, however, knowing the value of using electric toothbrushes for our overall dental health, It is so nice to enjoy electric while not compromising our sustainability values and efforts. This year, our adult children get them in their stockings :-). The folks at Sustainable Tomorrow have also been wonderful and very responsive to any questions I've had along the way. Thank You!!!!

I have used the Sustainable Tomorrow toothbrush since 2022 and absolutely love it. I also have their bamboo cutlery set which is great for picnics etc. I have also had great customer experiences with the team, providing excellent customer support and care.

I have nothing but positive feedback for this company and Adrien A. who has been superbly helpful and accommodating.
Their standard of their products is not only extremely high but also sustainable which makes purchasing from them an ethical and pleasant choice.

Very responsive; great product with less waste and very little plastic- I am very pleased with the product, company, and customer service!

Ive been using sustainable tomorrow for a few years now. And the products are amazing. Contributing to a cleaner earth and also the customer support was always excellent!! I had instant help with questions and everyone was super friendly and extremely kind! Thanks so much. My husband now uses the toothbrush too. We both love it. Cleans teeth amazingly clean! Better than any hand toothbrush can ever do highly recommend

I’ve had this toothbrush for 2 years now. I love it. It has been elemental in maintaining my dental health. I’ve run into a couple of problems in this time and both times the customer service has been outstanding. The first instance, all of the replacement heads I had kept coming off—not staying in place while I was brushing. They sent me a whole new set (4) of replacement heads and all of them have fit perfectly. More recently, my brush stopped working altogether. I tried charging it a few times. After asking for help, they encouraged me to try different charging adaptors and even different power outlets. It was changing the outlet that did the trick and now the brush is working perfectly again. I highly recommend Sustainable Tomorrow for quality products and customer service.

Unsure what happened in the past but today is a new day. Toothbrushes are built very solid, feel upscale, comes with multiple settings and features. Biggest take away is the sustainability of the product and development of the brush head. I wish there was an electric face scrubber cause I would be a customer for life. Will be buying more toothbrushes for family.

This is a scam and even more fraud. Don't buy anything from them! I have ordered an electric toothbrush, that they claimed it "dispatched" after not received any further updates on the estimated delivery, getting in touch with them first they ignored every email. Then, 3rd email got a response about a "stock shortage that's causing delay". However, they have already confirmed that they indeed dispatched the item. Since the tracking details are only displaying error messages. Thankfully the bank could call back the funds so I'm not impacted financially. Although, they've dared emailing me to ask "what is the reason the funds been re-called?"
Do not trust in this company!!!

Purchased a bamboo electric toothbrush from them and was very pleased with it.

Then I made a 2nd order of additional round head toothbrushes, a bamboo toothbrush holder and a bamboo iPhone holder and natural speaker. The toothbrushes don't fit the bamboo electric toothbrush I purchased from them. In the brush holder my extra brushes fall over and if wet drip everywhere since the holes go through the whole thing and the iphone holder barely holds the phone (afraid it will fall out and the sound it emits of iphone music is screechy and distorted. Sound much better just coming out of the iphone.

There's no place on the website about returns or what to do if you've a problem with their products. There's an email address. Wrote them and have heard nothing back from them.

Unless you're buying an electronic toothbrush that you're sure you want, don't go near this website.