Thetheorytest Reviews 134

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Scammers! I thought this was the legit website, though they charge double. You should only book your test through GOV.UK website. It should be around £23. This con website is now 'thetheorytest.uk'... See more

Rated 1 out of 5 stars

Booked for my daughter as had the option to resist if failed, which she did went to rebook and it said not possible as she hadn't completed the 12 practice tests on their website, this is NOT MADE CL... See more

Rated 1 out of 5 stars

A little digging on the internet - Suzanne Hassan / Shahrour, director of GEXT Ltd under whom thetheorytest is registered, could be a solicitor for a large Law firm in Manchester (linkedin etc). If th... See more

Rated 1 out of 5 stars

If I could give 0 starts I would! Absolute scam! Booked for Monday 3pm, they changed it to Tuesday 1pm without conferring with me. As I am unavailable on this date and unable to change (as it's... See more

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1.2

Bad

TrustScore 1 out of 5

134 reviews

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Rated 1 out of 5 stars

Scammers

Scammers! I thought this was the legit website, though they charge double. You should only book your test through GOV.UK website. It should be around £23.

This con website is now 'thetheorytest.uk' as the .co.uk site these reviews refere to is no longer there. Avoid 'thetheorytest.uk' or any other site that isn't the official gov.uk site.

11 November 2019
Unprompted review
Rated 1 out of 5 stars

Booked for my daughter as had the…

Booked for my daughter as had the option to resist if failed, which she did went to rebook and it said not possible as she hadn't completed the 12 practice tests on their website, this is NOT MADE CLEAR APPARENTLY IT IS IN THE T&Cs...she had been using a different app...what a con DO NOT USE THEM...TRIED TO CONTACT THEM WITHOUT SUCCESS NOT NICE FOR STUDENTS WHO ARE NOT WORKING TO HAVE TO FIND EXTRA MONEY 🤬

30 October 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

DO NOT USE!
I wish I had found before I booked. I booked for my husband, he failed and when I went to rebook, no way to get in touch. It's been a month and I now have had to book through DVLA.
Will be trying to get money back as this is illegal

29 October 2019
Unprompted review
Rated 1 out of 5 stars

If I could give this no stars I would

If I could give this no stars I would.
Charged over double for the booking of the test and then when I turned up for the test the centre was shut as it doesn't even open on the day I was booked for. Had to phone the Theory test gov number to be told my test had been booked for the following day !!! and I had not been notified. Took a day off work and had to travel a far distance for it. cant even get into contact with them as they are unreachable.
DO NOT USE THIS COMPANY

25 October 2019
Unprompted review
Rated 1 out of 5 stars

A little digging on the internet

A little digging on the internet - Suzanne Hassan / Shahrour, director of GEXT Ltd under whom thetheorytest is registered, could be a solicitor for a large Law firm in Manchester (linkedin etc). If that were the case it would explain the success in fleecing people. Pretty shady.

27 September 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!!!

DO NOT USE!!!!
Scam!!!
Robbing young people out of £45!? Disgusted this website is still able to operate.

24 September 2019
Unprompted review
Rated 1 out of 5 stars

I booked these as a friend did but…

I booked these as a friend did but luckily her son past first time, my daughter failed so I went back to rebook. I was told that because she didn’t use there theory app and didn’t pass it 11 times that I can’t rebook. It looks as thou they have it set up to give different reasons as to why you can’t book a resit. Total scam and I’m so angry I fell for it.
Keep clear.

24 September 2019
Unprompted review
Rated 1 out of 5 stars

If I could give 0 starts I would!

If I could give 0 starts I would!
Absolute scam!
Booked for Monday 3pm, they changed it to Tuesday 1pm without conferring with me. As I am unavailable on this date and unable to change (as it's within the three days notice period) I am now stuck as I have paid £45 when it is only £23 on the official website and I didn't realise this until I had to go into the test center as they have no contact details either.

No replies when trying to get through and no details for the company they booked with either which is extremely helpful...

DO NOT USE!!!

23 September 2019
Unprompted review
Rated 1 out of 5 stars

why didn't j read these reviews before…

why didn't j read these reviews before sending £45 quid to these scummy b******s. It's cost 23 pound for theory and they take 45 off you and then still don't give you what u ask. I told them I work from 7.30 to 5pm Mon to Thursday and they book me in for Thursday at 3pm :/. Hope this review stops these people. And Google are just as crap ya type in theory test and they are 1st one on the list. Scammers at top of search list unbeliveable

8 September 2019
Unprompted review
Rated 1 out of 5 stars

Total scam DO NOT USE THIS SITE

As everyone states it is not unlimited retests. It is a complete scam. I have reported them for unfair description of service offered. I wish I had read the reviews before buying from here. Hopefully my review will save someone else from being scammed.

28 August 2019
Unprompted review
Rated 1 out of 5 stars

Don’t give you retests

DON NOT BUY ANYTHING FROM HERE! I attended my theory test and was 2 marks away from passing on the hazard perception section. I paid £45 to gain 3 retests in case i failed. Now I’ve gone back to rebook it they won’t give me the free retest as it was in the tiny t&c’s that you only get it if you pass the hazard perception?????? So annoyed I’ve been scammed! Please nobody use this site it’s pathetic

28 August 2019
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!!

SCAMMERS!!!!

Google you should stop this company...they are SCAMMERS!!!
A lot of people has been robbed...they will charged you almost double the price from the DVLA and when you're trying to cancel the appointment and sent a multiple email they will blocked and locked which means it cannot be replied to by e-mail...

19 August 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE

Absolute joke of a website. I have no idea why it is the first thing that pops up on the google search engine. Complete scam, surely with all these bad reviews something will be done about it. Asked for a date in July got one in August, poorly managed website that is a complete scam, do not use this to book your theory test. Charging £45 when the test should be £23, you also do not get free retests they make you put your credit card details in again, resulting in more money.

12 August 2019
Unprompted review

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