After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, t... See more
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The Travel Bookings is a long-haul tailor-made specialist. We offer flights, accommodation, car hire, tours, cruises and holidays. We are fully tailor-make all trips, so you get your holiday, your way! We answer all calls live and are open from 0800-23.00 daily. Call Now: 0203 307 5098
28 Green Lane, Addlestone, England, KT15 2UA, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
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Rebecca Williams made the transaction as painless and effortless as possible offering the very best options available for my travel.
Very good service again after the 6th time I've used travel bookings keep up the good work thankyou for your service
Mr Derek Simons
Had a lovely experience, Eric was really helpful. Will definitely use the company again!
Great all-around, no hastle. Jane is absolutely wonderful. I am always well attended with my requests and never let me diwn. I recommend. Well done.
Jane Rose was an absolute star told her what we needed and she went above and beyond to for fill our wishes and easy start to the holiday of a life time with zero stress thanks Jane
I had a positive experience and good help from Jane Rose at Travel bookings. Even though the price that I saw advertised for the outward journey was unavailable once I had booked, I decided to pay the extra as the total was still the cheapest at the time. She contacted me straight away and provided updates with my itinerary and I could then check the booking on the Virgin Atlantic website. Trip went perfectly. Many thanks and I will use you again.
Jane Rose was wonderful at organising all our flights and was very pleasant and efficient to deal with!
Excellent service great prices and very helpful and patient
Highly recommended
Max Williams took care of everything
Beware. I booked 4 premium economy flights with this company. I wanted specific times and booked those flights. I received a call a few days after paying that I had to agree to change the flight times (which were significant). I didn't want to change so asked for a refund and I would book elsewhere. I was told I would need to pay £160 cancellation charge per flight which I wasn’t prepared to do. I emailed numerous times to ask to revert back and was told by Alan that he would ‘guarantee’ this would be facilitated as I booked so far in advance. No surprise that nothing happened. My last message wasn’t even responded to. The last time I spoke with an agent they were mainly concerned whether I was recording the call.
Each time I complained about the change to my flights, I was told it was an airline schedule change. It wasn’t. I suspect they take your money and then rebook onto cheaper flights that suit them and not the customer.
I agree with the other negative reviews that this is not a professional company. I felt scammed.
Jane Rose - very helpful and reliable agent . Genuine best offers and prices
Very helpful and understanding and very patient thank you for your help
Last minute.
Good deal.
Great service.
Max. M did a great job. Thank you.
Hi I booked a trip to Las with this company having not heard of them before having found them on a comparison website option. I asked for a call back which happened on time I was even given an option to delay cancel or change before this. I’d had issues due to the Aer Lingus changes at Dublin to their routes in 2027 so demand was up and prices I was finding higher.
Max was very helpful and informative about where to fly from due to price, stops and layover. I had only planned to book flights if they were competitive. But with Maxs help my flights and hotel of choice are all booked with vouchers and confirmation email all for slightly less. Max also made sure I was aware of resort taxes needing to be paid by night to the hotel!
They are keen you leave a review but that said it’s been great x
VERY HELPFUL AND PATIENT A BIG THANK YOU TO MARVIN JOHNSON FOR ALL HIS HELP AND PATIENCE
What make my experience great is that Mary one of your member of staff is so very kind and gentle to her customers .
She always try to make her customers feel satisfied. I will Always use the travelbooking when I needed to travel.
Well done Mary.
We had an emergency family situation which meant last-minute tickets was required within 48 hours of flying. We were fortunate to have an agent called MAX who worked tirelessly and out of office hours on a Sunday then the following day to deliver them. I have used this company a few times now because they provide exceptional customer service and are conscientious of making sure one is satisfied every time. HIGHLY RECOMMENDED. Thank you MAX.
Great customer service provided by Max.professionally sort out all bits of booking for me.really appreciate for to be honest with customers.keep it up
Thanks Eric, what an experience I have had... Such attention to details, shows he knows his business and guide you all the way, showing prices to match the dates provided.
He kept in touch throughout making sure I had the very best deal. My first time using their service, was abit skeptic at first and did my research.
Upon doing so I was happy to proceed with booking my sister and I.. and can clearly admit I was a relaxed person... It was confirmed all was on board and details match with my booking confirmation, Eric had provided.
Thanks Eric, continue being yourself, patience, helpful and putting your all into the job you so loved.
I always depend on them with their respect and excellent service especially Jane. She is really good and very respectful.
The service we got from Ron throughout our booking process for a long-haul flight was great, he gave us different options and didn't hard-sell one option over others. We ended up getting a better price than at any other platform we searched, and are looking forward to our journey.

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