Thetravelbookings Reviews 

1,049
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, patient, and professional throughout the entire booking process. Travelers consistently note that advisors go above and beyond to secure the best flight options and accommodate special requests. Consumers also warmly emphasize the incredible prices and smooth, stress-free communication that make planning upcoming vacations remarkably easy. Though some reviewers experienced noticeable challenges regarding service details or flight adjustments, most customer interactions remain very positive overall. A few individuals noted occasional hurdles concerning booking modifications, refund requests, or follow-up communication with agents.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting agents who are exceptionally helpful,... See more

Service

Reviewers highlight positive aspects of service, frequently praising agents for being courteous, extremely... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents who go above and... See more

Booking process

Consumers find booking process to be positive and note that agents go above and beyond to secure flights.... See more

Price

People report positive experiences with price, often noting that agents work hard to find affordable deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, t... See more

Company replied

Rated 5 out of 5 stars

My agent (Eric) was fantastic from start to finish. He provided me with multiple options, really working hard to find not only the best price but the best flight times, stop over times and seating opt... See more

Rated 5 out of 5 stars

The service we got from Ron throughout our booking process for a long-haul flight was great, he gave us different options and didn't hard-sell one option over others. We ended up getting a better pric... See more

Company replied

Rated 5 out of 5 stars

Thanks Eric, what an experience I have had... Such attention to details, shows he knows his business and guide you all the way, showing prices to match the dates provided. He kept in touch thro... See more


Company details

  1. Travel agent
  2. Tour operator

Written by the company

The Travel Bookings is a long-haul tailor-made specialist. We offer flights, accommodation, car hire, tours, cruises and holidays. We are fully tailor-make all trips, so you get your holiday, your way! We answer all calls live and are open from 0800-23.00 daily. Call Now: 0203 307 5098


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,049)

309 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service in a crisis

After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, they got us home next day. Renee in particular stayed on the phone with us for about 5 hrs without a break to ensure we were fully booked on the flight home. Everyone at the company did their bit, but Renee was exceptional. Even had adjoining seats as bonus.Definitely would use them again and strongly reccomend them.

16 April 2026
Unprompted review
Thetravelbookings logo

Reply from Thetravelbookings

Dear Gerry,

We’re delighted to hear that Rennee was able to assist you promptly with your flight booking back home and ensure everything was arranged smoothly in one go. Our well expert team understand customer's requirements and act accordingly.

Your appreciation means a lot, and we’ll be sure to pass along your lovely feedback to her.

We truly value your trust in us and look forward to assisting you with your future travel plans.


Best regards,
Team @Thetravelbookings.co.uk 🙂

Rated 5 out of 5 stars

Very good company the lady Rennee…

IVery good company the lady Rennee Watson is great Very helpful nothing was too much of a problem completely professional I will useagain and highly recommend this company and lady the booking was an easy process

6 May 2026
Unprompted review
Thetravelbookings logo

Reply from Thetravelbookings

Dear Stephen,

We appreciate you taking the time to provide us with your feedback.

We are pleased to know that Rennee assisted you with great and professional service. We are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers.

We value your continued support, and we look forward to serving you in your future endeavors with us.

Thank you again for choosing us.


Best regards,
Team @Thetravelbookings.co.uk 🙂

Rated 5 out of 5 stars

Max was amazing

Max was amazing. He guided us through the booking, reassuring us every step of the way. Thank you Max

4 May 2026
Unprompted review
Rated 5 out of 5 stars

The best service with attention to every detail.

Excellent service and attention to detail above and beyond from our agent Jane Rose. I was updated frequently with any changes and checking that we were on the same page as each other, it ,made the holiday less stressful as everything was so easy and flowed nicely. if i thought of anything that i was unsure off, when i checked my emails and text the answers or advice was ready and waiting. I would be using the booking agent/agency for my future holidays.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Carnival cruise

We booked a cruise holiday, with this company, " The travel booking". Jane Rose was our go to, and she was excellant from start to finish. She gave a first class service, always there to help with any enquires we had.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Ron was a absolute star searching for…

Ron was a absolute star searching for thr best prices for my husband and I to go new york I am absolutely thrilled. I would be using Ron to help me book Thailand for my daughters birthday too. He has made the process so smooth 5 stars

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I am grateful with her

I am grateful with Rennee Watson. She helps me a lot in terms of booking my airline ticket. She’s so approachable, reliable and happy person. Thank you so much, indeed!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Hi,

I would like to take a moment to thank Eric Pearson,for his patience and professional approach in putting together our flight package. He really took the time to understand our needs and ensured everything was tailored perfectly for us.

This is not the first time we’ve used your travel booking company, and once again, everything we asked for was delivered to a high standard. The service has been consistently reliable and greatly appreciated.

Many thanks again to Eric for his outstanding support.

Kind regards,
Mr& Mrs Facey

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

Excellent!!!
The agent that booked my flight listened to all my queries and took his time to meet all my travel needs.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Jane Rose truly bombastic totally fantastic

Jane Rose is a credit to the organisation. First class customer service nothing was too much trouble for her.
If you’re planning a vacation you cannot do better then to enlist the service of Jane Rose from this company. You will not be disappointed from start to completion!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Jane Rose was on the ball

Jane Rose was on the ball, she was forthcoming with the ticket and other relevant information. She was prompt, professional and helpful. She gave us good prices and the entire booking process was smooth - with no hitches. It was a pleasure dealing with her.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I will always recommend Jane Rose to…

I will always recommend Jane Rose to friends and family
She always seems to manage to get the job done and make us feel safe and secure, covering every angles on our journey and help for transport Eva end of the journey I would definitely recommend
This Travel Agent thank you

26 April 2026
Unprompted review

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