After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My agent (Eric) was fantastic from start to finish. He provided me with multiple options, really working hard to find not only the best price but the best flight times, stop over times and seating opt... See more
The service we got from Ron throughout our booking process for a long-haul flight was great, he gave us different options and didn't hard-sell one option over others. We ended up getting a better pric... See more
Company replied
Thanks Eric, what an experience I have had... Such attention to details, shows he knows his business and guide you all the way, showing prices to match the dates provided. He kept in touch thro... See more
Company details
Written by the company
The Travel Bookings is a long-haul tailor-made specialist. We offer flights, accommodation, car hire, tours, cruises and holidays. We are fully tailor-make all trips, so you get your holiday, your way! We answer all calls live and are open from 0800-23.00 daily. Call Now: 0203 307 5098
Contact info
28 Green Lane, Addlestone, England, KT15 2UA, United Kingdom
- 02033075098
- sales@thetravelbookings.co.uk
- thetravelbookings.co.uk
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I will always recommend Jane Rose to…
I will always recommend Jane Rose to friends and family
She always seems to manage to get the job done and make us feel safe and secure, covering every angles on our journey and help for transport Eva end of the journey I would definitely recommend
This Travel Agent thank you
26 April 2026
Unprompted review
Jane Rose is my go to agent for a…
Jane Rose is my go to agent for a number of years now. She is consistent and always offers very affordable tickets to the Philippines.
Quick, smooth and easy communication and transactions with her.
24 April 2026
Unprompted review
Brilliant service
Jane is so efficient 😊Within 40 minutes she had everything sorted. Thanks Jane.
16 April 2026
Unprompted review
Marvin was great with my booking from…
Marvin was great with my booking from start to finish, got my dates for me and all that was needed, would definitely use him again
16 April 2026
Unprompted review
Long haul flight
Very pleasant transaction in booking flight which was seemless.
13 April 2026
Unprompted review
Marven was really helpful
Marven was really helpful. Changed my mind a few times and he worked with me. Was very polite and gave me time to process. Had answers to all my queries and the right flights and a good price. Have used this company several times now,
19 April 2026
Unprompted review
The customer service is great and will…
The customer service is great and will recommend to anyone who needs help with their business
18 April 2026
Unprompted review
Rennee
Rennee was great in all ways very good at initiating various ways to find us a flight very highly recommend her to family and friends 😊
17 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Mrs. Rushmer,
We are grateful for your time to leave such a positive review.
Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations.
Once again, we express our gratitude for choosing us, and also recommending us to your friends & family.
Best regards,
Team @Thetravelbookings.co.uk 🙂
The sale represents Jane was very…
The sale represents Jane was very helpful,by helping me a book my flight for me and my daughter.
16 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Marcia,
Thank you for your wonderful feedback !
We're glad Jane assisted you well with booking your flights.
We look forward to assisting you with many more smooth travels in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Really professional and so helpful
Really professional and so helpful, I would recommend him to anyone anytime. That’s way I give him 5star
16 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Joe,
Thank you for your 5* review.
We’re pleased to hear that you found our service professional and helpful.
We really appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Good communication and understanding. I really appreciate it. .
He was so patient all the questions I ask me answer me very. And I explain I need the ticket that is resable for my budget. . He really help me ..
14 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Theodora,
Thank you for your kind words !
We’re delighted to hear that our agent was patient and answered all your queries alongwith finalizing budgeted deal for you.
Whether you’re planning a holiday, business trip, or family vacation, our expert team is here to help every step of the way.
We look forward to assisting you with your next journey.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Pleasant company to do business with!
🌷Good listening skills.
🌷Had all the info to hand.
🌷Relatively quick process from A to B
🌷Genuinely wanted to assist you with
your booking. 😊
15 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Valued client,
Thank you for your lovely feedback.
We’re delighted to note your valuable comments.
Your kind words mean a great deal to us, and we look forward to helping you with your future travel plans.
Best regards,
Team @Thetravelbookings.co.uk 🙂
top class
Rennee managed to help me get sorted organising a trip as part of my bucket list. They were patient and understanding answering all my questions satisfactorily. I would definitely recommend.
7 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Valued client,
Thank you for your 5* review.
We’re delighted to hear that you are happy with our services. Offering great value with answering all queries is very important to us, so your feedback is greatly appreciated.
We look forward to assisting you again in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Marvin Johnson was an attentive adviser…
Marvin Johnson was an attentive adviser and execute the job by getting me tickets that was within my budget.
14 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Keleisha,
We appreciate you taking the time to share your positive feedback about your dealing with our team member, Marvin.
It's truly gratifying to hear that he was able to assist you efficiently.
We hope to see you soon in future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Marvin Johnson was an excellent…
Marvin Johnson was an excellent advisor, he helped me to get the tickets I wanted within my budget.
14 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Delsie,
Thank you for your kind words !
We're delighted that Marvin assisted you well, and we truly appreciate your support.
Looking forward to helping you with your future travels.
Best regards,
Team @Thetravelbookings.co.uk 🙂
I had a very good and easy experience…
I had a very good and easy experience thanks to Eric Pearson, and his excellent customer service.
13 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Mrs. Witter,
Thank you for your amazing review.
Providing a simple, reliable, and user-friendly experience is very important to us, so your feedback is greatly appreciated.
We look forward to assisting you again in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
I recently purchased a flight ticket…
I recently purchased a flight ticket through Travel Bookings and had the pleasure of being assisted by Eric Pearson.
Eric demonstrated exceptional active listening skills, taking the time to fully understand my travel needs and preferences without rushing or interrupting. His patience stood out, especially when addressing my questions and concerns in detail, ensuring I felt confident in every step of the booking process. In addition to his attentiveness, Eric showed strong communication skills, providing clear explanations and helpful recommendations tailored to my situation. His professionalism, courteous attitude, and willingness to go the extra mile made the entire experience smooth and stress-free.
Overall, Eric Pearson exemplifies what great customer service should look like, and I truly appreciate his support. I would not hesitate to use Travel Bookings again based on this positive experience
10 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Remi,
We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated.
Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations.
Once again, we express our gratitude for choosing us, and we hope to serve you soon again.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Melvin was so very helpful
We had never used Thetravelbookings before but we were very pleasantly surprised by the great service and prices. We had used thee same travel agents for years but they could not get anywhere near the price we achieved with going to the travel bookings.co.uk. It was a very quick and painless procedure. Thank you for all your help
12 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Susan,
Thank you so much for your enthusiastic 5* review.
We’re thrilled to hear you had an excellent experience with our company. Our goal is to provide top-notch service and a smooth booking process, and it’s fantastic to know we’ve hit the mark for you.
Your satisfaction means everything to us, and we’re delighted to note that we'll be your travel advisors from now on.
We look forward to assisting you again soon.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Great service
The agent Eric Pearson put a lot of effort into providing the best travel arrangements to meet our needs for our trip which had many elements to it. With his help we were able to book the exact flight times and connections we required.
10 April 2026
Unprompted review
Reply from Thetravelbookings
Dear Valued client,
Thank you for your wonderful review !
We're delighted to hear about your positive experiences with Eric and that he provided you with excellent service. Your kind words truly mean a lot, and we’re glad he could make your travel planning stress-free.
We look forward to assisting you with many more journeys ahead.
Best regards,
Team @Thetravelbookings.co.uk 🙂
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