I had no idea my phone required an extra step to complete the unlock, and honestly I was pretty intimidated. Thankfully, their support team walked me through everything patiently and explained each st... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Satisfied customer ✅ Would highly recommend✅ I reached out to Theunlockingcompany seeking to Network unlock my Samsung S24 ultra locked to T-Mobile and surely, they didn't disappoint: Exelle... See more
Company replied
Absolutly amazing work.. I just fallowed instructions and it took no longer then 15min... im so happy. Thank YOU... best unlocking service ever... everywhere else charged me 170+.. TheUnlockingCompan... See more
Company replied
I had my Samsung galaxy S26 ultra locked to carrier and was honestly skeptical about using a third party unlock service, especially with how new the phone is. Most places either couldn't do it or... See more
Company replied
Company details
Written by the company
The Unlocking Company (TUC) is a trusted, family-owned business based in the United States, specializing in providing fast, reliable, and affordable mobile phone unlocking services. For over a decade, TUC has been at the forefront of the phone unlocking industry, offering solutions for consumers and businesses alike. We have worked hard to build a strong reputation through our commitment to quality, efficiency, and exceptional customer service, helping over a million customers unlock their devices safely and securely. One of the key features that set The Unlocking Company apart from its competitors is its secure and streamlined unlocking process. We use a variety of safe, approved methods to unlock phones, ensuring that customers’ devices remain intact and fully functional after the service. The unlocking process can be completed remotely, meaning customers don’t have to visit a physical store or wait for long periods. The Unlocking Company supports a wide variety of phone brands and models, including popular ones such as Apple (iPhone), Samsung, Google Pixel, OnePlus, Motorola, and Revvl. Whether a customer has a device locked to a specific carrier or needs an unlock code for a forgotten password, TUC’s expert team provides personalized and effective solutions. With a commitment to unlocking phones of any make or model. We pride our self on catering to every type of customer, whether they are individual users or business clients looking to unlock multiple devices. As a business, we place a strong emphasis on transparency, reliability, and integrity. we ensure that all services are fully compliant with legal and carrier regulations, With a focus on customer satisfaction and a reputation for trustworthiness, Whether customers need help with the unlocking process, need additional information about specific phones or carriers, or require troubleshooting assistance, our friendly and knowledgeable team is there to provide assistance and ensure a smooth experience. TUC has built a loyal customer base and continues to grow as a go-to provider for unlocking solutions in the United States and beyond. Overall, The Unlocking Company is more than just a mobile unlocking service – it’s a business built on trust, efficiency, and customer-first values. Whether you are unlocking your phone for personal or professional reasons, we make the process straightforward and hassle-free, offering quality services that meet the needs of a diverse clientele.
Contact info
89448, Zephy Cove, United States
- 1 (800) 986-6731
- sales@theunlockingcompany.com
- theunlockingcompany.com
4.3
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 stars all day
5 stars all day! I needed my phone unlocked and The Unlocking Company made it ridiculously easy. The process was fast, the price was the cheapest I found anywhere, and most importantly, it worked perfectly the first time.
What really impressed me was the customer service. They kept me updated and were super helpful when I had a question. No runaround, no hidden fees. Fast, cheap, effective, and great customer service - just like they promise. I won't go anywhere else.
21 July 2026
Unprompted review
Reply from Theunlockingcompany
We're thrilled that your phone was unlocked quickly, worked perfectly the first time, and that you found our pricing competitive.
Keeping our customers informed, answering questions promptly, and being transparent throughout the process are things we take great pride in.
Your support and loyalty mean a lot to our entire team. Thank you for choosing The Unlocking Company, and we look forward to helping you with any future unlocks!
An honest cell unlocking company
While looking for a trusted cellphone unlocking company I stopped by due their good reviews, so I've pulled trigger and gave my device info, it took a couple days and they provided me the working unlock code as promised, I will definitely recommend this honest company to anyone looking for said cell unlocking service.
21 July 2026
Unprompted review
Reply from Theunlockingcompany
Hello Jose, It really means a lot that you chose The Unlocking Company after reading reviews from other customers. We're even happier that we were able to get your phone unlocked and that everything worked as promised.
We know waiting a couple of days can feel like a long time when you're eager to use your phone, so we're glad the result was worth it. Your kind words about our honesty and your willingness to recommend us truly mean a lot to our small team.
Thank you again for putting your trust in us.
Very fast and effective!
19 July 2026
Reply from Theunlockingcompany
Our team works hard to provide reliable service as quickly as possible, and it's great to know we delivered a positive experience.
Thank you for choosing The Unlocking Company. We truly appreciate your support and look forward to helping you again whenever you need us!
Communication was clear
Communication was clear, process was transparent and they did what they said they would, for the price I was quoted.
19 July 2026
Reply from Theunlockingcompany
Thank you Carolyn, Providing honest expectations and reliable service is something we work hard to achieve with every order.
Thank you for choosing The Unlocking Company. We truly appreciate your trust and your recommendation, and we're always here if you need assistance again in the future.
I need my phone unlocked and they made…
I need my phone unlocked and they made it happen with ease. I will definitely be recommending them to everyone I know.
18 July 2026
Reply from Theunlockingcompany
Thank you Keith, Providing a smooth, reliable experience is exactly what we strive for.
Your recommendation means a great deal to our team. Thank you for trusting The Unlocking Company, and we look forward to helping you, your friends, and your family whenever you need us in the future!
I’m a forever customer!
Used this service at least 5x in the past few years. Affordable, fast, friendly, accurate and easy. Love this service that has breathed new life into phones most people would have to just throw away and replace. I’m a forever customer!!!! Thank you
4 July 2026
Reply from Theunlockingcompany
Thank you so much for being such a loyal customer!
It truly means a lot to hear that you've trusted us at least five times over the past few years. Knowing we've helped give new life to your phones instead of having to replace them is exactly why we love what we do.
Affordability, speed, accuracy, and customer service is what we strive for on every order. Hearing that you're a "forever customer" is the highest compliment we could receive.
Thank you again for your continued trust and support. We look forward to helping you with many more devices in the future!
Super good service and fast
Super good service and fast. Highly recomend. This people are very amazing.
14 July 2026
Reply from Theunlockingcompany
We're thrilled to hear you had a great experience and that your unlock was completed quickly. Our team works hard to provide fast, reliable service while making the process as smooth as possible for every customer.
Your recommendation means a great deal to us. Thank you for trusting The Unlocking Company, and we truly appreciate your kind words. If you ever need our assistance again, we'll be happy to help!
Reply from Theunlockingcompany
We're glad to hear you had a fast and positive experience. Our team works hard to provide reliable unlocks as quickly as possible while keeping our customers informed throughout the process.
We truly appreciate your business and thank you for choosing The Unlocking Company. If you ever need assistance again, we're always here to help!
Reply from Theunlockingcompany
We're glad our team was able to resolve your unlocking request quickly and provide a smooth experience. We truly appreciate your support and hope to assist you again anytime you need a phone unlocked. Enjoy your unlocked device!
Sadly I didn't have a great experience…
Sadly I didn't have a great experience with this company. It looks like I was just unlucky. They weren't able to help me in the end; it went on for literally months, and they never gave my money back as promised, although I thought I was really patient about it. Shame.
31 March 2026
Unprompted review
Reply from Theunlockingcompany
Hello Maxine,
We're sorry to hear you feel this way, as our records show we sent your
Unlock code : 07958616, but never received confirmation of the result. Instead, we received refund requests before we had the opportunity to troubleshoot or verify whether there was an issue with the unlock process.
To determine why an unlock was unsuccessful, we do need the exact message displayed on the phone after the code is entered. Without that information, we're unable to identify whether the issue is with the code itself or another factor affecting the device.
If you could email us at, sales@theunlockingcompany.com, we'd be happy to investigate this further. If the unlock code is found to be incorrect, we will either work to get your device successfully unlocked or provide a full refund in accordance with our policy.
We genuinely want to resolve this for you and hope you'll give us the opportunity to help.
Simple and straightforward solution to…
Simple and straightforward solution to my problem. Finally got this phone a friend had gifted me a few years ago unlocked and working on my network with my SIM. Not bad
😎👍
8 July 2026
Reply from Theunlockingcompany
Thank you for taking the time to share your experience! We're glad we could help get your gifted phone unlocked and working on your network. There's nothing better than giving a device a second life instead of letting it sit unused. We appreciate your trust in us and hope you enjoy your newly unlocked phone!
Do not believe the negative reviews
I have read some of the negative reviews on this company and I totally disagree. I’m beyond happy with the service I have received with them. I think their pricing is more than fair and they ALWAYS I will repeat that ALWAYS have stayed in contact with me and explained every process as they were doing it. I have done business with them on multiple occasions and I have spread their name around and I know a few of my friends have definitely used them as well and have nothing but great things to say. So if your reading this ignore all the haters cause this company has done nothing but help me and if there has been any issues they always offer another option or they give you a refund. Everything is clearly written and explained on their website including the time range that it could possibly take if you do not read everything then that’s on you. I will always speak nothing but good words about their company because I have tried quite a few others and I always end up over paying and over half the time the services didn’t even work so I am so glad to have found them. Keep up the great work guys.
2 July 2026
Unprompted review
Reply from Theunlockingcompany
Thank you so much for your incredible review and for continuing to choose The Unlocking Company. Hearing from a repeat customer means a great deal to us because you've experienced our service over multiple orders.
We strive to be transparent from the very beginning by setting clear expectations, providing regular updates, and offering solutions whenever possible. We're glad that commitment has made a positive difference for you.
Your recommendations to your friends and your continued trust in our team are truly appreciated. Thank you again for your support, email sales@theunlockingcompany.com with any questions or inquiries. We look forward to helping you with any future unlocks
You guys unlocked a 2024 Motorola razr…
You guys unlocked a 2024 Motorola razr for me it worked out great now I'm getting my new Motorola stylus 2025 unlocked by you guys I'm excited to get it unlocked so I can use it any network I want to save me a lot of money cuz I have free phone service that's why I unlock my phone is this where I can switch carriers as well thank you again as always you guys do a great job hopefully here an email soon about my new unlock code from my Motorola stylus 2025 thank you guys
2 February 2026
Reply from Theunlockingcompany
Thank you so much for your continued trust and support! We're thrilled to hear your 2024 Motorola Razr unlocked successfully and that you've chosen us again for your new Motorola Moto G Stylus 2025.
We appreciate your loyalty and are excited to help get your new phone unlocked so you can use it on the carrier of your choice and continue saving money. We'll keep working on your order and hope to have good news for you soon.
Thank you again for being a repeat customer. We truly appreciate your business!
Awesome experience
Awesome experience . Firstly I thought it’s a scam . But looking at the prompt response was obliged with the service . We can blindly follow these people have good knowledge and expertise .
2 July 2026
Reply from Theunlockingcompany
We're thrilled we could earn your trust and provide a positive experience. We understand that online services can sometimes seem uncertain at first, so we work hard to communicate clearly and respond promptly every step of the way. We're glad our team's knowledge and expertise helped get your phone unlocked successfully. Thank you for your recommendation and for choosing The Unlocking Company!
No need of fear, they are professionals
I was afraid I could be cheated, but I got from the e-mail with an explanation, they first approach to unlock the simlock, then they ask for the payment. It was so. And the phone is working. I recommend!
29 June 2026
Reply from Theunlockingcompany
Thank you for sharing your experience! We're glad we could earn your trust and that the unlock worked successfully. Our goal is to be as transparent as possible, which is why we explain the process upfront and, whenever available, offer pay-after-success services. We truly appreciate your recommendation and thank you for choosing The Unlocking Company!
Avoid this service...
Avoid this service.... It is not a company.. One person working in the garage... He just keep your money and do nothing.. just bla bla bla emails.. First tells you.. 72 hrs.. then He says no.. now you have to wait 45 days to get your refund because your He can't unlock it... Don't waste your time...
9 June 2026
Unprompted review
Reply from Theunlockingcompany
***Looking to get a device unlocked? Let us check before you order. Email sales@theunlockingcompany.com with your make, model, locked carrier and imei. We are always happy to check to see if your phone can be unlocked at no cost***
Hi Jose,
We're sorry to read your review, but we're unable to locate any order under the name Jose Navarte. This is now your **third review within the past week**, and despite our previous requests, we still have not received any additional information that would allow us to identify your order.
If you are a customer, we'd genuinely like to help. Please email us at
sales@theunlockingcompany.com with your order number, IMEI, or the email address used to place the order so we can investigate your case and provide assistance.
At this time, because we cannot verify that an order exists under the information you've provided, we're unable to comment on the specific claims in your review. We remain committed to helping any legitimate customer and welcome the opportunity to resolve any concerns once we're able to locate the order.
We look forward to hearing from you.
Absolutly amazing work.
Absolutly amazing work.. I just fallowed instructions and it took no longer then 15min... im so happy. Thank YOU... best unlocking service ever... everywhere else charged me 170+.. TheUnlockingCompany an amazing price of 75$ wow thank you for your amazing services.
2 July 2026
Unprompted review
Reply from Theunlockingcompany
Thank you so much Marcum. We do our best to make sure the process
Is quick and straightforward. Having you device successfully unlocked in about 15 minutes by simply following the instructions is exactly what we want to hear!
We always are trying to offer the best price for highest success and is unfortunate our competitors were unable to succeed. Our goal is to make professional phone unlocking both reliable and affordable while providing clear guidance every step of the way.
We truly appreciate your trust and recommendation in The UnlockingCompany. We're always here if you need us in the future. Enjoy your unlocked phone!
Well I just have to say thank you to…
Well I just have to say thank you to the unlocking company and all the staff for doing a awesome job trying to unlock my iPhone for over six months now and one interaction with this company boom 💥 done in less than a week if only I knew about them earlier
25 June 2026
Unprompted review
Reply from Theunlockingcompany
Happy we could helpsuccessfully unlock your iPhone after you'd been trying for more than six months elsewhere. We know how frustrating that kind of wait can be, so it's incredibly rewarding to hear that our team was able to find a solution in less than a week.
Your kind words about our staff mean a great deal to us. We truly appreciate your trust in The Unlocking Company and are grateful you gave us the opportunity to help. Enjoy your unlocked iPhone, and if you ever need assistance again, we'll be here for you!
Reply from Theunlockingcompany
Your recommendation means a great deal to our team and motivates us to continue providing fast, reliable service to every customer.
Thank you for choosing The Unlocking Company. We truly appreciate your support and look forward to assisting you again in the future!
Worked on the first attempt
Worked on the first attempt. Less than 24 hours to get the unlock code. Very competitive prices.
30 June 2026
Reply from Theunlockingcompany
We're delighted to hear your unlock code worked on the first attempt and that you received it in less than 24 hours. It's also great to know you found our pricing competitive.
We truly appreciate your trust in The Unlocking Company and your kind feedback. If you ever need assistance unlocking another device in the future, we'll be happy to help.
Thank you again for your support!
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