Took my 4 series to Cwmbran, they couldn't have been more helpful. I decided to switch from my heavily corroded diamond cut finish, to a superb dark metallic grey. Superb choice, superb finish, supe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outstanding service! Knowledgeable personable, professional and friendly when I dropped my wheel off! Ended up having the work completed within 24 hours and got a call back then next day to collect wh... See more
Company replied
Got my rusty mokka alloys refurbished Craig and his team made a fantastic job at a good price. I had looked about for a while at places to get them done and am glad i picked this one would definitely... See more
Company replied
I eventually took the plunge and decided to refurb the tired looking diamond cut wheels on my BMW X5. What a difference. The experience was very easy from start to finish and took two days to com... See more
Company replied
Company details
Written by the company
Alloy Wheel Refurbishment, Customisation & Diamond Cutting.
Contact info
United Kingdom
- thewheelspecialist.co.uk
4.8
Excellent
21k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Business.
Excellent service and wouldn’t use anyone else. Have used unfortunately before due to kerbing however the wheels come back as new. First class service and lovely staff.
20 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi there,
Thank you for your continued support and for choosing us again for your alloy wheel repairs. We’re pleased to hear the wheels came back looking as new and that you experienced first class service from the team. Your loyalty and feedback are very much appreciated.
Best regards,
The Wheel Specialist
I went to the Inverness branch
I went to the Inverness branch. “Does what it says on the tin”. My four steel wheels blasted, baked and powder coated for £408. That’s a good deal. Service was prompt and efficient and the folks were polite and helpful. Thanks Jody
4 February 2026
Unprompted review
Reply from The Wheel Specialist
Hi Mr Scambler,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear you were happy with the service at our Inverness branch and the quality of the powder coating on your wheels. It’s great to know the team were helpful and efficient throughout.
Kind regards,
The Wheel Specialist
Fantastic work as always
Fantastic work as always, got my Tesla Model 3 performance wheels done last week , quick turnaround
7 February 2026
Unprompted review
Reply from The Wheel Specialist
Hi,
Thank you for the great feedback. We’re really pleased to hear you were happy with the refurbishment on your Tesla wheels and the quick turnaround. We appreciate your continued support.
Kind regards,
The Wheel Specialist
Cracking refurb again
Cracking refurb again! Highly recommended. Painted finish is great.
2 February 2026
Unprompted review
Reply from The Wheel Specialist
Hi,
Thank you for your review. We’re glad to hear you were pleased with the refurbishment and the painted finish. Your recommendation is much appreciated.
Kind regards,
The Wheel Specialist
Very good service
Very good service, very quick and efficient.
Wheel is perfect.
2 February 2026
Unprompted review
Reply from The Wheel Specialist
Hi,
Thank you for your feedback. We’re pleased to hear you were happy with the speed of the service and the finished wheel.
Kind regards,
The Wheel Specialist
Excellent from start to finish
Excellent from start to finish. Arranging my appointment was seamless, the customer service was superb and quality of the work top class. Thank you
31 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi there,
Thank you for your kind feedback. We’re really pleased to hear everything ran smoothly from booking through to completion and that you were happy with both the service and the quality of the work. We appreciate you taking the time to share your experience.
Kind regards,
The Wheel Specialist
Excellent service and staff are lovely!
Excellent service and staff are lovely!
My wheels were looking a bit boring, but now my wheels look fabulous!
I definitely recommend the wheel specialist.
Thanks you.
28 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Melanie,
Thank you for the lovely review. It’s great to hear you were happy with the service and that your wheels now look exactly how you wanted them to. We really appreciate the recommendation.
Kind regards,
The Wheel Specialist
Great service all work was carried out…
Great service all work was carried out to a high standard
28 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Oli,
Thank you for your review. We’re pleased to hear you were happy with the standard of work carried out and appreciate you choosing The Wheel Specialist.
Kind regards,
The Wheel Specialist
Alloy wheel repair
I brought my alloy wheel to the wheel specialist at the end of December to repair a small crack. The work seemed well done initially – I was happy with how quickly they turned it around so I left a 5-star review straight after collection.
The car is only used occasionally at weekends. A week later, the tyre pressure warning light came on – I pumped it up, assuming they’d not topped it up properly after the repair. The next weekend, the tyre was completely flat. When I tried to take it back that Saturday, I found they’re not open on weekends.
I called the following week and was asked to bring the wheel in. On inspection, they said the weld had re-opened and claimed the wheel was now buckled. I’ve driven fewer than 50 miles since the repair and have not hit any potholes or curbs – the car has been parked securely when not in use.
They’ve refused to take any responsibility, stating their weld wasn’t guaranteed, and have now quoted me £240 for further repairs (still with no guarantee). After doing my own research, I’ve learned that improper welding techniques can cause alloy wheels to buckle due to heat damage during the repair process – which strongly suggests the issue was caused by their work.
It’s deeply frustrating to have left a glowing review based on initial appearance, only to face a dangerous failure and then be asked to pay again for what’s likely a problem they created. I cannot trust this business to carry out safe, professional alloy repairs and would urge others to avoid them for alloy wheel welding…
26 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi,
Thank you for taking the time to leave your feedback. We’re sorry to hear how frustrating this situation has been for you.
Alloy wheel welding is carried out by approved third-party specialists and, as explained before the work was authorised, weld repairs are not guaranteed. This is due to the nature of alloy wheels and the stresses they are exposed to during normal road use. Unfortunately, it can sometimes take only a minor road imperfection to cause a crack or buckle to reappear, even where very little mileage has been covered since the repair.
When the wheel was returned, it was inspected again and the findings and available options were explained based on its condition at that time.
We understand this was not the outcome you were hoping for and appreciate how disappointing that can be. However, the advice and next steps provided are in line with the welding policy that was agreed prior to the original repair.
Kind regards,
The Wheel Specialist
Mark was helpful and professional as…
Mark was helpful and professional as well as friendly. They did a great job refurbishing my 4 black Honda Jazz wheels, in less than 2 days. Mark always had time to answer any questions I had, despite being run off his feet! Highly recommended. The wheels look great!
21 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Matthew,
Thank you for the great review. We’re really pleased Mark was able to look after you and get your Honda Jazz wheels refurbished so quickly. It’s good to hear he took the time to answer your questions and that you’re happy with the finished result. Thanks for the recommendation.
Kind regards,
The Wheel Specialist
A credit to all the staff here from my…
A credit to all the staff here from my initial contact with Giorgia and Jake were absolutely fantastic and professional done a fantastic job on my alloy wheel which was cracked and an unbelievable turnaround within 24 hours a credit to the wheel specialists at Birmingham thank you
20 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Ina,
Thank you for taking the time to leave such positive feedback. We’re delighted to hear Giorgia and Jake provided fantastic service and were able to repair your cracked alloy so quickly. Your kind words are very much appreciated.
Kind regards,
The Wheel Specialist
Trustworthy mechanic
My BMW garage recommended The Wheel Specialist Manchester to repair my pothole damaged alloy wheel. Andy’s knowledge, experience and honesty reassured me, the price was good and the job was completed there and then within 30 minutes. Very happy with the service!
16 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Douglas,
Thank you for the review. We’re pleased Andy was able to reassure you with clear, honest advice and get the repair completed quickly. It’s great to hear you were happy with both the service and the value.
Kind regards,
The Wheel Specialist
All round professionalism
From the moment I rang to book an appointment to picking up my car after the work was done, everything was very professional and helpful about The Wheel Specialist. It was clear what they were going to do, what it would cost which was a fair price. I would recommend them.
15 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Peter,
Thank you for the great review. We’re really pleased to hear everything was clear from booking through to collection, and that you felt the service and pricing were fair. Thanks very much for the recommendation.
Best regards,
The Wheel Specialist
PERFECT SERVICE
Very happy with the service from the Newcastle team.
Everything just as planned.
9 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi David,
Thank you for the 5-star review. It’s great to hear you were very happy with the service from the team and that everything went exactly as planned.
Best regards,
The Wheel Specialist
absolutely amazing service
absolutely amazing service, wheels look just like new. staff warm and friendly, exceptional company. highly recommend
14 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Carolyn,
Thank you for the fantastic feedback. We’re really pleased you were happy with the finish on your wheels and the friendly service from the team. Thanks for the recommendation.
Best regards,
The Wheel Specialist
Excellent service very friendly and…
Excellent service very friendly and helpful staff refurbished all My five wheels and repaired buckles. Excellent job would highly recommend them also very competitive prices.👍👍
5 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Paul,
Thank you for the excellent review. We’re really pleased you were happy with the refurbishment of all five wheels, the buckle repairs, and the value for money. Thanks also for the recommendation.
Best regards,
The Wheel Specialist
wheel repair Fantastic job on my wheel very helpful…
Fantastic job on my wheel very helpful staff and a quick return of my wheel Reasonable prices for the the work wheel look's brand new
7 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Patrick,
Thank you for the great feedback. It’s good to hear you were happy with the turnaround time, the service from the team, and the finished result on your wheel.
Best regards,
The Wheel Specialist
Brilliant result
Absolutely brilliant. Had a massive gauge in my wheel after hitting a pot hole. They repaired my wheel in a few days and it’s as good as new. Absolutely recommend these guys in Durham
8 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Marcia,
Thank you for the brilliant review. We’re really pleased the team could repair the damage and get your wheel back to as-new condition. Thanks for the recommendation.
Best regards,
The Wheel Specialist
Customer service 2nd to none, nothing is to much trouble.
As always great service, this was the 3rd BMW they have done for me. And exceptional service as usual from Sarah and the whole team. The results past my expectations on my BMW 640 M-Sport Convertible.
9 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi Mark,
Thank you for your continued custom and for the fantastic feedback. We’re delighted the team once again exceeded your expectations on your BMW and really appreciate your loyalty.
Best regards,
The Wheel Specialist
An excellent job
An excellent job, I have had a crack in the alloy for two years, air loss, they repaired it elsewhere but it kept losing, they also repaired the crack and have left the new tire ..... they have informed me of everything and the price is unrivalled, I recommend it 100%
7 January 2026
Unprompted review
Reply from The Wheel Specialist
Hi José,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear the crack was properly repaired and the ongoing air loss finally resolved. It’s great to know you felt fully informed throughout and found the pricing competitive. Thank you for the recommendation.
Kind regards,
The Wheel Specialist
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