The Whisky World Reviews 

9,126
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,690 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping methods and the exceptionally secure packaging that ensures fragile bottles arrive in perfect condition. Consumers also love the broad selection of hard-to-find scotches and the highly competitive prices offered across the entire catalog. Buyers note the simple website navigation and straightforward online ordering process that makes purchasing smooth and effortless. Some reviewers were not happy with occasional delivery delays, noting instances where shipments took longer than expected. A few people also mentioned receiving damaged items or experiencing poor attention to detail during product dispatch.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt shipping times and secure packaging.... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive securely packaged and in... See more

Price

People report positive experiences with price, consistently praising the market's best offers and competitive... See more

Order

Clients share positive opinions on order, highlighting the fast shipping times and secure packaging.... See more

Service

Customers consistently note positive experiences with service, highlighting professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased Sinatra JD as a gift. It arrived very securely packaged and in perfect condition. The email communications were always on point from them too keeping me in the loop along with resolving a... See more

Company replied

Rated 5 out of 5 stars

Tuli did a great job on packaging. It was above and beyond. It eliminates the breakage of bottle. The bubble plastic wrap is outstanding Shipping is fast , it surprised me receiving them early than... See more

Company replied

Rated 5 out of 5 stars

The ease in which I found your website from a simple search with "product name + best price" was simply amazing. The order processing was straight forward and the shipment went from London to St.Louis... See more

Company replied

Rated 5 out of 5 stars

During Delivery this time there was an issue with the paperwork. I sent an email and within an hour Sam responded that he had sent over the needed information to clear customs. Within 72 business ho... See more

Company replied


Company details

  1. #3 of 38 best companies in Off Licence

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(9,126)

1,674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast response and delivery

The response and delivery was the quickest of any online merchant I've ever dealt with.

14 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Mark,

We’ll happily take that as high praise. Hope there’s another bottle that catches your eye next time.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Another whisky purchase

Bought some miniatures this time to take on holiday as presents. Very good price and the service and delivery were excellent. Will use again

14 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Alastair,

The miniatures should make for some great holiday gifts. Hope everyone enjoys their little surprise.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great experience!

Great experience! Love the whisky we received.

7 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Masina,

That’s lovely to hear. Here’s to finding another good one when the time comes.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great service

Great service . Great prices and very fast delivery. Would 100% recommend

13 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Alison,

Thanks for the recommendation. We hope you discover another favourite on your next visit.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Ease of navigation of website,

Ease of navigation of website,
Availability of product,
Prompt delivery.

6 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Jennifer,

Much appreciated. We hope your next browse turns up another bottle you’ll enjoy.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Very fast and efficient good prices and…

Very fast and efficient good prices and delivery service perfect.
Thank you

12 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Patricia,

It’s always nice to hear from a happy customer. We hope you find something else worth adding to your collection next time.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

I like their packing and shipping…

I like their packing and shipping speed. Also vast variety of product availability .

I wish there is a reward for referring friends. I could have sent my friends here

11 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Sri,

Good to know you enjoyed the overall experience. We hope there’s another bottle that catches your eye next time.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Outstanding service.

Very good price for the whisky that I wanted and next day delivery in very protective packaging.
A first class service.

5 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Will,

It’s good to hear the bottle arrived safely after its quick journey. We hope it’s one you’ll enjoy.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Nice easy site to navigate

Nice easy site to navigate, also product luckily for me was very well packaged, as box was damaged in delivery, great prices too.

12 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Elizabeth,

Good to know the bottle was well protected despite the damage to the outer box. We hope the purchase was everything you expected.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Delivery is fast!

5 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Wang,

Nice when an order gets there sooner rather than later. Hope you enjoy it.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Legit

Excellent experience! This was my second order, and the website was easy to use. The prices and shipping costs were very competitive, and my order arrived in Texas crazy fast with out any issues. Fast, reliable, and professional service. I will definitely order again and highly recommend this site!

11 August 2026
The Whisky World logo

Reply from The Whisky World

Hello David,

We’re pleased to have earned your repeat business. Thanks for recommending us and we’ll be here when you're ready for the next bottle.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Brilliant find

Brilliant find! Order arrived the following day, very well packed and at the best price I found on the net. Will use again

12 August 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Good to know this one worked out well for you. We’ll be happy to help when you're ready for the next order.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Excellent

Excellent, fast delivery, safely packaged, looks great.

12 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Julia,

Many thanks for your review. We hope you enjoy your purchase.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Prompt and speedy delivery

Prompt and speedy delivery. I will buy again.

11 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Sunitha,

Thanks for giving us a try. It’s good to know the experience has earned us another order.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Very reliable

Totally reliable and efficient service

26 June 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Much appreciated. We’ll be here whenever you’re ready for your next order.

Barry,
TWW Support Team

Rated 5 out of 5 stars

A great service

A great service! I bought the Whisky for a birthday gift. It was delivered right on time.
Thank you very much

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Perfect timing for a birthday present. We appreciate you choosing us for the occasion and taking the time to leave a review.

Michelle,
TWW Support Team

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