The Whisky World Reviews 

9,128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,690 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping methods and the exceptionally secure packaging that ensures fragile bottles arrive in perfect condition. Consumers also love the broad selection of hard-to-find scotches and the highly competitive prices offered across the entire catalog. Buyers note the simple website navigation and straightforward online ordering process that makes purchasing smooth and effortless. Some reviewers were not happy with occasional delivery delays, noting instances where shipments took longer than expected. A few people also mentioned receiving damaged items or experiencing poor attention to detail during product dispatch.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt shipping times and secure packaging.... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive securely packaged and in... See more

Price

People report positive experiences with price, consistently praising the market's best offers and competitive... See more

Order

Clients share positive opinions on order, highlighting the fast shipping times and secure packaging.... See more

Service

Customers consistently note positive experiences with service, highlighting professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased Sinatra JD as a gift. It arrived very securely packaged and in perfect condition. The email communications were always on point from them too keeping me in the loop along with resolving a... See more

Company replied

Rated 5 out of 5 stars

Tuli did a great job on packaging. It was above and beyond. It eliminates the breakage of bottle. The bubble plastic wrap is outstanding Shipping is fast , it surprised me receiving them early than... See more

Company replied

Rated 5 out of 5 stars

The ease in which I found your website from a simple search with "product name + best price" was simply amazing. The order processing was straight forward and the shipment went from London to St.Louis... See more

Company replied

Rated 5 out of 5 stars

During Delivery this time there was an issue with the paperwork. I sent an email and within an hour Sam responded that he had sent over the needed information to clear customs. Within 72 business ho... See more

Company replied


Company details

  1. #3 of 38 best companies in Off Licence

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(9,128)

1,674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great service

A great service! I bought the Whisky for a birthday gift. It was delivered right on time.
Thank you very much

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Perfect timing for a birthday present. We appreciate you choosing us for the occasion and taking the time to leave a review.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

The speedy delivery

The speedy delivery, and awesome package wrapping.

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Ben,

That’s much appreciated. We’ll pass the compliment on to the team who take care of the packing.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Good experience

The packaging of the bottles was the best I've seen

9 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Cameron,

That’s a fantastic compliment for the team responsible for packing the bottles. Thanks for taking the time to mention it.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Very allocated Tequila in stock

Very allocated Tequila in stock. Fast shipping.

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Chirag,

We’re happy you found the tequila you were after and that it made its way to you quickly. Thanks for choosing TWW.

Barry,
TWW Support Team

Rated 5 out of 5 stars

I’m very happy with my order

I’m very happy with my order! The merchandise arrived as expected, and I’m pleased with the quality and overall experience. The items were just as described, and everything was handled smoothly. Thank you for the great service.

10 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Chau,

Thank you for choosing TWW. We’re pleased the order was exactly what you expected and we hope to see you again.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Sheridans

My order was delivered very quickly. I can’t buy it on the high street.

10 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Cynthia,

We’re pleased you were able to track down the bottle you were after. Thanks for giving us a try and we hope to see you again.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Always great service and very fast…

Always great service and very fast shipping to the U.S.

10 August 2026
The Whisky World logo

Reply from The Whisky World

Hello RJ,

Thanks for coming back to us. We’re pleased to have earned your continued trust and we look forward to your next order.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Shipment arrived as expected

Shipment arrived as expected, and items were protected.

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Bao,

Thanks for choosing TWW. We hope you enjoy your purchase and look forward to serving you again.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

10 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Cara,

Thanks for the kind feedback. Hope you enjoy your purchase.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great products and quick shipping

Ordered from TWW multiple times over the last few years. Great products and quick shipping. Highly recommend if considering a purchase from them.

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Augustino,

We truly appreciate you coming back to us over the years. Thanks for putting your trust in TWW and for the recommendation.

Barry,
TWW Support Team

Rated 5 out of 5 stars

2nd purchase and 2nd great experience

Second purchase and second great experience. Even with the shipping costs, I would not shop anywhere else as the order arrives quickly, well packed and in great condition.
You can't go wrong with The Whiskey World!

10 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Charles,

We’re delighted to have earned your repeat business. We’ll be here whenever you're ready to start looking for the next bottle.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery.
And Very good price I'm very happy.
Highly recommend.
Thanks David

9 August 2026
The Whisky World logo

Reply from The Whisky World

Hello David,

We really appreciate the recommendation. It’s great to have you as a customer and we hope to see you back again.

Claire,
TWW Support Team

Rated 5 out of 5 stars

High quality rakia

High quality rakia. Prompt delivery and well packaged. Good service.

9 August 2026
The Whisky World logo

Reply from The Whisky World

Hello J,

The rakia seems to have made a good impression. Thanks for mentioning the packaging and delivery as well.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Good price and extremely fast delivery

Good price and extremely fast delivery. Will definitely be using them again.

9 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Mike,

That's a nice combination to get right. Thanks for the review and we'll be here when you're ready for the next bottle.

Claire,
TWW Support Team

Rated 5 out of 5 stars
The Whisky World logo

Reply from The Whisky World

Hello Tony,

It sounds like the purchase worked out well for you. Thanks for the feedback.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Good online seller recommend

I have bought a few bottles of whisky sometimes in multiples and Whisky World has delivered everything quickly and excellently well packaged . I have been very happy with the online ordering process, sometimes arriving next day. Happy to recommend Whisky World ..

3 August 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Sounds like we've become a regular stop for your whisky purchases. Thanks for the continued support and it's good to hear the orders have been arriving quickly and safely.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Delivery much quicker as expected and…

Delivery much quicker as expected and parcel was packed perfect.
Thanks for the excellent service.

29 July 2026
The Whisky World logo

Reply from The Whisky World

Hello,

The quick turnaround and careful packaging clearly worked well for you. Thanks for the feedback and for choosing TWW.

Barry,
TWW Support Team

Rated 5 out of 5 stars

No fuss ordering

No fuss ordering, good communication and speedy delivery. Great price for product which was well packaged and as described. Excellent all round.

7 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Derek,

That's a lot of boxes ticked in one order! Thanks for mentioning the communication and packaging as well as the speedy delivery.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Item was well packaged. Very pleased overall. Would highly recommend. Thank you.

7 August 2026
The Whisky World logo

Reply from The Whisky World

Hello Alyson,

It’s nice to hear the order left you pleased. Thanks for the kind words and for recommending us.

Claire,
TWW Support Team

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