Order processed really quickly, I went with standard delivery but my order was actually sent the next day. The delivery was quite expensive but the gin gift set was cheaper than on other sites so s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As usual your staff nailed it. Great packaging, correct bottles shipped, etc. I wish sometimes the selection would be a bit broader but that's probably above your paygrade (and mine). Except for that... See more
Company replied
I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more
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This company gives brilliant customer service! I placed my order online and within minutes they rang checking exactly what I wanted. The ticket (gold plaque) arrived within days and again, Malky ran... See more
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Company details
- #5 of 40 best companies in Off Licence
About The Whisky World
Written by the company
About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.
Check out our Amazing Offers!
Written by the company
- Weekly Special Offers Across our Whisky & Spirit Collections
- With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
- Make It Personal!
- With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134
Free Standard UK Delivery On Orders Over £99
Time to Start Shopping!
Ordering to a single UK address? Your discount will automatically be applied at checkout by default!
See our full shipping and delivery options:
https://www.thewhiskyworld.com/delivery-returns-i5
Contact info
90 Oldhill Street, N16 6NA, London, United Kingdom
- 020 3805 6666
- sales@thewhiskyworld.com
- thewhiskyworld.com
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Whisky World
Hello Jam,
Thanks! We're glad the ordering and delivery were both smooth and easy.
Barry,
TWW Support Team
Long Standing Happy Customer
Long standing customer. Great service every time !
Hope to continie for a long time !
9 March 2026
Reply from The Whisky World
Hello Dr. Michael,
Thanks for being such an awesome long-time customer. We love hearing that we always get it right for you. Catch you on the next one.
Barry,
TWW Support Team
Fast shipping to the US and my whiskey…
Fast shipping to the US and my whiskey arrived without any problem. However, shipping cost is too high.
16 March 2026
Reply from The Whisky World
Hello Vibol,
Thanks for the feedback. We're really glad your whiskey made it to the US safely and quickly. We totally understand that international shipping can be pricey and we are always looking for ways to keep those rates as reasonable as possible. Enjoy the bottle!
Michelle,
TWW Support Team
Great service
I’m a new customer and I must say I had a great experience with the whiskey world.
My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected standard shipping!)
The item came wonderfully packed and super secure, way more than I expected. I ordered quite a pricey bottle and the packaging exceeded expectations.
I will definitely look to shop with the whiskey world for future purchases of wine and spirits.
Thank you
25 March 2026
Unprompted review
Reply from The Whisky World
Hello,
We really appreciate you giving us a try for the first time. It means a lot to know that our packing team exceeded your expectations especially with such a special bottle. We always aim to get orders dispatched as quickly as possible and we are so glad it showed up right away. Thank you for the wonderful feedback and we cannot wait to welcome you back for your next purchase.
Michelle,
TWW Support Team
Best Delivery
The Whisky World team are the best experience I’ve had with prompt and timely delivery. They set the standard for others to strive for.
16 March 2026
Reply from The Whisky World
Hello Wesley,
That's an incredible compliment, thank you! The whole team works hard to make sure orders go out as quickly as possible. We're really glad it shows!
Claire,
TWW Support Team
Reply from The Whisky World
Hello Ari,
Thank you so much. We are very happy to hear you had such a smooth and easy time shopping with us!
Barry,
TWW Support Team
Nothing to fear. Great experience
I was skeptical of buying liquor online, let alone from a different country. Whiskey World had the best price on what I was looking for even after international delivery. The bottle and original box was packaged nicely and arrived quickly in perfect condition. Looking forward to doing business with them again.
15 March 2026
Reply from The Whisky World
Hi Brian,
We totally understand the hesitation around buying spirits online from abroad so we're really glad we could put those worries to rest. Great to hear everything arrived quickly and in perfect condition. Looking forward to having you back!
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Malcolm,
Thank you so much! We are very happy to be your preferred place to shop and look forward to welcoming you back again soon.
Michelle,
TWW Support Team
Great price, great service
8 March 2026
Reply from The Whisky World
Hello Nathaniel,
Thanks for reviewing! We're glad you got a good deal and had a smooth experience with us!
Claire,
TWW Support Team
Very prompt deluvery
15 March 2026
Reply from The Whisky World
Hello Hadassah,
We're happy it got to you in no time. Cheers!
Barry,
TWW Support Team
Excellent service
Excellent service. Excellent product. Delivered when expected. Good price. Makes super present. A fabulous purchasing experience.
15 March 2026
Reply from The Whisky World
Hello,
We really appreciate this. It's great hearing that every part of the experience hit the mark. Glad it made for a super present and we hope the lucky recipient loved it!
Michelle,
TWW Support Team
Lovely Dalmore whiskey tumbler
Whiskey tumbler is great. Delivered quickly. This is the second one I have purchased. Thanks 😁
15 March 2026
Reply from The Whisky World
Hello Dawn,
Thank you for shopping with us again. It is great to know your order arrived quickly and you are happy with the tumbler. Enjoy your drinks!
Barry,
TWW Support Team
Fast delivery, great packing
Fast delivery even international. Very well packed and a great price. Would definitely buy from them again!
4 March 2026
Reply from The Whisky World
Hello Tim,
Thanks for the awesome feedback. Glad the international shipping was speedy and you got a solid deal. We can not wait to help you when you are ready.
Claire,
TWW Support Team
Great service,thank you
Great service,thank you.
I have passed your details to a friend.
13 March 2026
Reply from The Whisky World
Hello John,
Thanks for spreading the word! We're happy you had a good experience and we hope your friend enjoys it too!
Michelle,
TWW Support Team
Quick delivery and its nice to see and…
Quick delivery and its nice to see and try your great selection of spirits
13 March 2026
Reply from The Whisky World
Hello Alastair,
We're happy the delivery was quick and that the selection caught your eye. Hope you found some new favorites!
Barry,
TWW Support Team
Very fast delivery and great service
13 March 2026
Reply from The Whisky World
Hello Chetan,
Thanks for stopping by to leave a review. We're so glad your order arrived quickly and you had a good experience.
Claire,
TWW Support Team
Reply from The Whisky World
Hello,
We appreciate you taking a moment to review. It is wonderful to know you had a great overall experience with us.
Michelle,
TWW Support Team
Reasonable price and extremely fast…
Reasonable price and extremely fast shipping. Would order again!
12 March 2026
Reply from The Whisky World
Hello Gerry,
We're glad you found a good price and received your order so quickly. We'd be happy to help with your next one too!
Michelle,
TWW Support Team
Good I T process for ordering very fast…
Good I T process for ordering very fast delivery and great price.
12 March 2026
Reply from The Whisky World
Hello Mike,
Nice one! Sounds like everything went quickly and at a good price. Appreciate you leaving a review.
Claire,
TWW Support Team
Buying Sheridan
"I recently purchased a four bottle of Sheridan from The Whisky World, and I'm extremely happy with my purchase. The online store was incredibly easy to navigate and shipping was fast.I highly recommend The Whisky World.
11 March 2026
Reply from The Whisky World
Hello Jacek,
Thank you for sharing this. We're really pleased you enjoyed the shopping experience and that your order reached you quickly. Your recommendation means a lot.
Claire,
TWW Support Team
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