Order processed really quickly, I went with standard delivery but my order was actually sent the next day. The delivery was quite expensive but the gin gift set was cheaper than on other sites so s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As usual your staff nailed it. Great packaging, correct bottles shipped, etc. I wish sometimes the selection would be a bit broader but that's probably above your paygrade (and mine). Except for that... See more
Company replied
I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more
Company replied
This company gives brilliant customer service! I placed my order online and within minutes they rang checking exactly what I wanted. The ticket (gold plaque) arrived within days and again, Malky ran... See more
Company replied
Company details
- #5 of 40 best companies in Off Licence
About The Whisky World
Written by the company
About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.
Check out our Amazing Offers!
Written by the company
- Weekly Special Offers Across our Whisky & Spirit Collections
- With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
- Make It Personal!
- With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134
Free Standard UK Delivery On Orders Over £99
Time to Start Shopping!
Ordering to a single UK address? Your discount will automatically be applied at checkout by default!
See our full shipping and delivery options:
https://www.thewhiskyworld.com/delivery-returns-i5
Contact info
90 Oldhill Street, N16 6NA, London, United Kingdom
- 020 3805 6666
- sales@thewhiskyworld.com
- thewhiskyworld.com
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery
Placed my order and received it the following day. And always well packaged
11 March 2026
Reply from The Whisky World
Hello Kelly,
Next day delivery and well packed every time, love to hear it. Thanks for the review.
Michelle,
TWW Support Team
Exceptional
Quick and easy delivery, also they were the best price for the two bottles i bought. Overall very pleased
10 March 2026
Reply from The Whisky World
Hello Jason,
Glad your order arrived quickly and without any hassle. It's great to know you also got a good price on your purchase. Thanks for your feedback.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Brian,
We're glad you were happy with the price and that your order arrived quickly and safely. Thanks for sharing your feedback.
Claire,
TWW Support Team
Great product ive shipped with this…
Great product ive shipped with this company before no oroblems with delivery and priduct
18 March 2026
Unprompted review
Reply from The Whisky World
Hello Salmon,
Thank you for your continued support. It means a lot to know your orders have been arriving without any problems and that you’re happy with the product.
Barry,
TWW Support Team
Shipping speed was amazing
10 March 2026
Reply from The Whisky World
Hello Bruce,
Thank you for sharing this. We’re really pleased the delivery speed stood out for you.
Michelle,
TWW Support Team
Quick delivery & good price,
10 March 2026
Reply from The Whisky World
Hello,
So pleased everything came through quickly and at a price you were happy with. Thanks so much for your kind words.
Claire,
TWW Support Team
Fast shipping great secure packaging…
Fast shipping great secure packaging and delivery services.
4 March 2026
Reply from The Whisky World
Hello Robert,
It's awesome that everything arrived fast and well packed. Glad everything worked out nicely. Thanks for the review.
Michelle,
TWW Support Team
Fast quality service
Fast quality service! I buy what I can't find locally for friends as special gifts.
9 March 2026
Reply from The Whisky World
Hello Peggy,
We appreciate you sharing this. It means a lot to know you trust us for those hard to find gifts for your friends. Thank you for your continued support.
Barry,
TWW Support Team
Great prices and next day delivery
Great prices and next day delivery. Such an easy purchase, I would definitely recommend.
9 March 2026
Reply from The Whisky World
Hello,
It's wonderful to hear you enjoyed great value and quick delivery. We're so glad the whole experience felt easy and hassle free. Thanks for your recommendation.
Claire,
TWW Support Team
The speed & accuracy my order &…
The speed & accuracy my order & delivery were dealt with. Product was exactly as described
Mrs P
8 March 2026
Reply from The Whisky World
Hello Janet,
Glad your order was handled promptly and without issues. It's great to know the product matched the description. Thanks for your feedback.
Michelle,
TWW Support Team
great service and correspondence after…
great service and correspondence after I made a mistake on my initial order
1 March 2026
Reply from The Whisky World
Hello Cheston,
Nice to hear things got fixed after the mix up. It's good that our team kept you updated along the way. Thanks for the review.
Barry,
TWW Support Team
Reply from The Whisky World
Hello,
Thanks for the feedback. Glad everything moved along quickly.
Barry,
TWW Support Team
Great product at a good price
Great product at a good price. Shipping was very fast.
There was a slight leak due to the way it was packed, but nothing major.
8 March 2026
Reply from The Whisky World
Hello Jay,
It's great to hear the value and delivery hit the mark. We'll review the packaging to make sure everything arrives perfectly next time.
Claire,
TWW Support Team
Reply from The Whisky World
Hi Boris,
Thanks for sharing! It's good to hear it all went smoothly.
Michelle,
TWW Support Team
Excellent service
Prompt delivery and carefully packaged. Excellent range of quality whiskies on site.
8 March 2026
Reply from The Whisky World
Hello John,
We're happy it reached you in good time and that you enjoyed browsing the range.
Barry,
TWW Support Team
Good service
Simple ordering process and competitive pricing.
Goods arrived on time, as described and well packaged.
First time using them, but based on this experience, I will order again in future!
8 March 2026
Reply from The Whisky World
Hello Colin,
Thanks for giving us a try. We're glad everything went smoothly and arrived just as expected.
Claire,
TWW Support Team
Fast shipping to USA
My items were well packaged to prevent breakage, as always. Fast shipping from UK to USA. I can always find my favorite whiskies on whiskyworld that are difficult to find or are unavailable in my area.
1 March 2026
Reply from The Whisky World
Hello Tim,
It's really nice to hear this. Good to know the bottles reached you in perfect condition and that the selection keeps delivering.
Michelle,
TWW Support Team
This was the fastest delivery I’ve had…
This was the fastest delivery I’ve had for any alcohol purchase. This order arrived within a couple days from overseas. I can’t even get that fast within my own state. The bottles were safely packaged. I highly recommend using The Whisky World for your high end bottle needs.
8 March 2026
Reply from The Whisky World
Hello Elizabeth,
We're really pleased it got to you so fast especially coming from overseas. Appreciate you sharing your experience.
Barry,
TWW Support Team
Extremely fast shipping
Their whiskey selection is amazing and I could not believe how fast shipping was. I received my items in the US within 3 days of shipping. It was incredible!!!
8 March 2026
Reply from The Whisky World
Hello Jaren,
That's fantastic to hear. We're glad the speed and selection both stood out.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Ash,
Good to hear it all went well. We appreciate the review.
Michelle,
TWW Support Team
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