The Window Shutter Company Reviews 

303
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more

Company replied

Rated 5 out of 5 stars

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more

Company replied

Rated 5 out of 5 stars

We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more

Company replied

Company details

  1. Window treatment store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


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5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Window shutters

Good efficient product , service and installation by Tim and the company

9 October 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi

Thank you for taking the time to leave a review it is much appreciated. We hope you enjoy the shutters for many years.

Many thanks

Liz

Rated 5 out of 5 stars

Love my shutters

This is the second time we have use The Window Shutter Company. Once again the service has been excellent and we are delighted with the end result! Wouldn't hesitate to recommend them :-)

25 September 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi,

Thank you for taking the time to write a review , it is much appreciated. We are delighted you are so pleased and that we could provide your shutters again.

Many thanks

Liz

Rated 5 out of 5 stars

Fitting plantation shutters

This is the second house that Tim and the team have fitted shutters in and we couldn't be happier with them. From the first contact Tim and Liz couldn't have been more accommodating and helpful in getting our windows measured up and our shutters ordered. Tim and Martin worked tidly and efficiently to fit all of our shutters in ones day, including two huge bays windows. We're absolutely delighted with the result. Thanks so much to everyone at The Window Shutter Company for more amazing work. We wouldn't ever go anywhere else and wouldn't hesitate to recommend to others!

21 August 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Paul,

Thank you for taking the time to leave such a nice review, it is much appreciated.
We hope you enjoy the shutters and that they are a great addition to your new home.

Many thanks

Liz

Rated 5 out of 5 stars

Second time, that should say it all!

This is the second time we have used The Window Shutter Company, and I suppose it could be said that in itself is recommendation enough. Tim and Liz are extremely efficient, the customer service first class and importantly, the shutters are excellent quality and last the test of time. So easy to clean, a major bonus for us! Thank you guys for a great job, professionally done!

8 September 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Steve,

Thank you for taking the time to leave a review, your kind words are gratefully received.
We are delighted you are so pleased and it has been a pleasure dealing with you again.

Many thanks

Liz

Rated 5 out of 5 stars

Great job

This is the second time we have had shutters fitted by Tim. The first was for the lounge and we loved them so much we have just had all the bedrooms done.
Tim is very professional and even put up with my grumpy dog.
We had several quotes and found Tim to be the most reasonable for what we wanted.
The one thing I noticed this time as all four rooms were being done is the amount of boxes that came in, when I took the coffee up there was no mess, he clears and cleans up as he went from room to room, and he left it cleaner than when he arrived!
I would highly recommend Tim and The Window Shutter Company.

3 September 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Sarah,

Thank you for taking the time to leave a review it is much appreciated. We are delighted you are so pleased with the shutters and really pleased that the installation went so smoothly and met all expectations.
We strive to provide a quality service to match our products and we are thrilled to hear when we have achieved our goals.

Many thanks

Liz

Rated 5 out of 5 stars

We recently purchased hardwood Montana…

We recently purchased hardwood Montana blinds for our landing from The Window Shutter Company and couldn’t be happier with the experience. From the very first enquiry to the final installation, everything was handled with care and professionalism. It’s clear this is a family-run business that genuinely takes pride in what they do. The installation was faultless, with real attention to detail, and the finished result looks fantastic. Highly recommended.

7 April 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Christopher,

We are delighted you are so pleased with your shutters. Thank you for taking the time to leave a review it is much appreciated.

Many thanks

Liz

Rated 5 out of 5 stars

Very lovely shutters

Very lovely shutters, made to measure, Tim came out to measure when he said he would, was very friendly and easy to get a long with. My shutters were installed on the day that was arrange and the time. They look really lovely, makes my lounge. Tim and Martin cleaned up after themselves. I would definitely recommend the window shutter company. I was kept updated throughout the order and Keith up today to where the shutters were.

30 July 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

HI Donna,

Thank you for taking the time to leave such a nice review, it is much appreciated.
It has been a real pleasure dealing with you and we hope you enjoy the shutters.

Many thanks

Tim

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Great shutters at affordable prices compared with leading big companies. This is my fourth house with shutters and the quality is outstanding.
My thanks to Liz, Tim and Martin. From the advice on measuring and ordering, to listening to my needs, the regular communication throughout to the final day to fit the shutters. So professional.
Great people and fantastic product.

23 July 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Kerry,

We are thrilled you are so pleased with the shutters Tim & Martin installed for you.
We strive to provide the best service possible and are glad we have met your expectations.
Thank you for taking the time to write a review it is much appreciated.

Many thanks

Liz

Rated 5 out of 5 stars

The Window Shutter Company very professional…

The Window Shutter Company were recommended to us by a very friend. Tim & his team have been to us a number of times over the last 7 years and we have always been very happy with the quote, work and professionalism.

Tim is very approachable and nothing is too much trouble.

Our last installation in July 2025 was due to a window leak. We had window fixed and plastering completed. Unfortunately, the plastering wasn’t done to the specified measurements but Tim & team took the time to adapt the shutter.

Great company and we will always recommend them.

10 July 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Tracey,

Thank you for taking the time to leave such a great review.
It has been an absolute pleasure dealing with you over the years and we will always be here to help if we can.
We hope the shutters continue to be a stylish and functional addition to your home.
Many thanks

Liz

Rated 5 out of 5 stars

Tim and his colleague were really…

Tim and his colleague were really great. Respected
My house- very friendly and my.dog Max loved them.

A really good job done- im so happy with our shutters

Also; I should have said that we were kept informed of when delivery would be - and the initial time line we were given was very accurate. we never had to chase them.up, and they arrived exactly when they said they would - im a very happy customer
and wouldl highly recommed 😊

24 June 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Kay,

Thank you for taking the time to leave a review, it is much appreciated.
We are delighted that you are so pleased with the shutters and Max was the prefect host.

Many thanks

Tim

Rated 5 out of 5 stars

A Great Overall Experience

The shutters installed have completely changed our house for the better. Quick install, informative demos on how to use (as never had shutters before) and a competitive price has made using The Window Shutter Company a brilliant experience overall.

19 June 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Harry,

Thank you for taking the time to leave a review it is much appreciated.
We are thrilled that you are so pleased with the shutters and glad they have made a positive difference to your new home.

Many thanks

Liz

Rated 5 out of 5 stars

From start to finish both Tim and Liz…

From start to finish both Tim and Liz were brilliant. Excellent customer service, really friendly and knowledgeable about all things shutters. The shutters look amazing and the fit to each window was perfect. I would recommend The Window Shutter Company to anyone, excellent service and beautiful shutters expertly fitted.

4 June 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi S Smith,

Thank you for your kind words and taking the time to leave your review.
We strive to provide a service to match our quality shutters and we are delighted to hear we have met your expectations.
We hope you enjoy the shutters for many years to come.
Many thanks

Liz

Rated 5 out of 5 stars

Tim and Liz are great to deal with and…

Tim and Liz are great to deal with and the shutters are just what we were after. We love those installed so much at the front of the house we had the back done too. Can't recommend them enough.

30 May 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Neal,

Thank you for taking the time to leave a review it is much appreciated.
We are thrilled you are so pleased with the shutters and it has been a pleasure doing business with you.

Many thanks

Liz

Rated 5 out of 5 stars

The shutters look amazing!

The shutters look amazing! Tim did a fantastic job, arrived on time & was super efficient. Highly recommend

28 May 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Heather

Thank you for taking the time to leave a review, it is much appreciated.
We are delighted you are so pleased with your shutters.
Many thanks

Liz

Rated 5 out of 5 stars

A superb job getting advice and options…

A superb job getting advice and options for fitting shutters in my brand new house. Tim knows all parts of the process including fitting them so an absolute expert who knows his profession. The shutters were fitted on time and perfectly. We are delighted with them and they were well worth the wait. Every bit of advice I received from Tim was spot on. I cannot recommend his company enough. The process was smooth and professional and the shutters are fantastic. (I got a few quotes and met a few competitors but there was nobody even close to The Window Shutter Company. It was an easy decision and the best choosing them. A+* Highly recommend them.

1 February 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Mel,

We were delighted to assist you in finding the right shutters for your new house. Thank you so much for these kind words we are really pleased that you are so happy with the service we have provided. We hope you enjoy your shutters for many years.
Thank you

Liz

Rated 5 out of 5 stars

Lovely bathroom shutters

Really happy with our new shutters installed by Tim & Rich. A great addition to our bathroom. Communication from Liz & Tim was excellent from start to finish as well.

29 April 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi,

Thank you for taking the time to leave your review. We are thrilled to have been able to provide your shutters and we are delighted you are so pleased.

Many thanks

Liz

Rated 5 out of 5 stars

We are thrilled with our shutters

We are thrilled with our shutters, they are beautiful. The quality is superb and the attention to detail during fitting was exceptional. The customer service from the initial contact until the very end was excellent. A special thank you also for the kind consideration you showed us on a particularly difficult day for our family nothing was too much trouble for you. We would have no reservations in recommending Tim and the team to anyone.

1 May 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jane,

Thank you so much for taking the time to leave such a nice review, it is much appreciated.
It has been a pleasure to provide your shutters and we are glad you are so pleased.

Many thanks
Liz

Rated 5 out of 5 stars

Highly professional from the outset

Highly professional from the outset, provided realistic timescales and competitive pricing, and installed a really lovely set of blinds over the course of a day - they were respectful and polite and did a great job! We are very happy 😊

16 April 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi there Mike,

Thank you so much for your 5* review and kind words. We are thrilled that you are so happy with your shutters and the service received and very much appreciate you taking the time to share your experience with others.

Hope you have a lovely weekend.

Best wishes,

Liz

Rated 5 out of 5 stars

Window shutters

Tim & Martin have just fitted the rest of our shutters to our bungalow, and once again did a superb job, nothing was too much trouble for them, they are very polite & friendly and a pleasure to have in our home. We were kept up to date about delivery and fitting. We would not hesitate to recommend this company

25 March 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Peter & Barbara,

Thank you for taking the time to leave another review, we really appreciate the feedback.

We are really pleased you are happy with the shutters and we are glad our service can match the quality product.

Many thanks again.

Liz

Rated 5 out of 5 stars

Well worth the wait

We are repeat customers - great experience from start to finish - great customer service, regular communication to confirm delivery time and friendly fitters who left the room spotless. Love our new shutters - worth the wait!

21 March 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jo

Thank you for your review much appreciated. We are so pleased the shutters looked amazing.

Many thanks

Liz

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