The Window Shutter Company Reviews 

303
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more

Company replied

Rated 5 out of 5 stars

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more

Company replied

Rated 5 out of 5 stars

We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more

Company replied

Company details

  1. Window treatment store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Listen to my requirements and…

Listen to my requirements and recommended option that best suited rather than most expensive in a non pushy manner

Kept me informed with progress of my order and fitted the windows with no hassle

7 March 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi

Thank you so much for your kind words, much appreciated.

We were delighted to supply your shutters and hope that they are making a difference.

Many thanks

Liz

Rated 5 out of 5 stars

Great shutters and experience

We had shutters fitted to bedrooms and a bathroom upstairs. They look great inside and out and Tim and Martin were super efficient in fitting them.

We were kept updated on delivery and fitting date and can't be happier with the finished work.

13 March 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jeremy,

Thank you for your review.
We are thrilled that you are so pleased with the shutters.
Many thanks

Liz

Rated 5 out of 5 stars

Shutters look great

Shutters look great - superb service. 2nd time i have used The Window Shutter Company would highly recommend

6 March 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Beverley,

Thank you for taking the time to leave a review, very much appreciated. It has been a pleasure to deal with you again and we hope you enjoy your shutters.

Many thanks

Liz

Rated 5 out of 5 stars

The shutters are amazing

The shutters are amazing. They are such good quality and have totally transformed our house. Tim was fantastic from the initial meeting, through measuring, quoting and fitting. We couldn’t be happier with the result and the service we received.

20 February 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you Patrick, your kind words are much appreciated.
We are delighted you are so pleased.

Many thanks
The Window Shutter Company Ltd

Rated 5 out of 5 stars

The window Shutter Company

Tim from The window Shutter Company was brilliant. He was incredibly knowledgeable, honest and reliable. We had regular communication about when our shutters would be ready. We are so happy with the final product. Thank you.

18 February 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Naomi,

Thank you for taking the time to leave a review. We are delighted we could provide your shutters and that you are so pleased with them.

many thanks

Liz

Rated 5 out of 5 stars

Great overall experience

Excellent service from the team from the outset. Clear communication throughout, timely updates & swift fitting. We’re really pleased with our shutters & would highly recommend Tim, Liz & the team.

29 January 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Debbie,

Thank you for taking the time to write a review it is much appreciated.
We are delighted we have met your expectations and that you are pleased with the shutters. We were thrilled with the end result.
Many thanks

Liz

Rated 5 out of 5 stars

Great product - fantastic service

I am very happy with my shutters from The Sussex Shutter Company. Tim and Liz have been fantastic throughout, providing sound advice and a great product whilst acting with the utmost integrity. A slight issue with one shutter, that I would not have even noticed, was immediately flagged by Tim and a replacement ordered at no additional cost. Not something that is often the case these days. I definitely recommend these guys.

14 January 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Tim, thank you so much for your wonderful review. We're thrilled that you're so pleased with everything and very much appreciate you taking the time to share your experience with others. Kind regards, Liz

Rated 5 out of 5 stars

Great service and trustworthy

Fantastic service from the first visit (quote), to updates during the order all the way through to fitting. Tim and Liz were great and the fitting was done very quickly, efficiently and no mess! The shutters look great and we are really pleased. Would highly recommend.

14 January 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi,

Thank you so much for taking the time to leave a review.

Your kind words are much appreciated and we are delighted that you are so pleased with the end result.

Many thanks

The Window Shutter Company

Rated 5 out of 5 stars

Perfection!

Once again this company offered an incredible service. From quotation to installation. Effortless. Their expertise and professional skills are outstanding. Their workmanship upon fitting is also incredible. Our shutters look absolutely perfect & our house is complete. We are super happy & we can not recommend Tim & Liz enough. Honestly, as per the title of this review PERFECTION. Thank you so much!

9 January 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Amanda,

Thank you for your kind words we are delighted that we have met your expectations with both the product and the service provided. Your kind words are much appreciated and it has been a pleasure dealing with you again. We hope you enjoy the shutters.
Many thanks

Tim & Liz

The Window Shutter Company

Rated 5 out of 5 stars

Top notch bespoke service

Excellent service from start to finish. Tim came punctually to measure up & the blinds were in stalled on time. They look amazing. Would definitely recommend The Window Shutter Company for excellent value & bespoke service. Really prompt communications from the team & we are very impressed.

18 December 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Kate,

Thank you for taking the time to leave us a review, it is much appreciated.
We are delighted you are so pleased with the shutters and that we met all expectations with our service.
We wish you a very Merry Christmas

Many thanks

Liz

Rated 5 out of 5 stars

Having recently refurbished my Air BNB

Having recently refurbished my Air BNB, the cherry of the interior design were the blinds supplied by Time from The Window Shutter Company Ltd. Tim's service was excellent and not the first time that I've used them. Tim's knowledge on what looks good at a window is second to none. It's quite a science on the looks, slates etc. I was in safe hands. We love our blinds and the service we received and we will be getting more. Thank you.

16 December 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Clare,

We are delighted to have supplied you shutters again and this time they were for your beautiful Air BNB. We agree they just finished the room off.

We would like to thank you for your kind words and we look forward to hearing from you in the future should you need our services again for shutters.

Many thanks and happy Xmas

The Window Shutter Company

Rated 5 out of 5 stars

Fantastic shutters/excellent service.

Every aspect of this process was handled seamlessly and professionally. I was in contact with Liz via email, then Tim came for a home visit - he was helpful and knowledgeable and put no pressure on me. Once our order was placed, I was kept in the loop regarding timescales and then Tim and Martin installed our shutters. The room was spotless when they left and the shutters look wonderful. We are delighted with the service and the shutters and would recommend unreservedly.

12 December 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jane,

Thank you for taking the time to leave a review, it is much appreciated. We are delighted you like the shutters and we are glad we made the experience as easy as possible.
Have a very Happy Christmas

Many thanks

Liz and the team at The Window Shutter Company

Rated 5 out of 5 stars

Great price, product and service

Very happy with my experience with this company. Received a very good quote for three shutters. Initial measuring up happened quickly. I was kept informed of the production process and total lead time was as promised. Arranging a fitting date was easy, the product high quality and fitting efficient. Thanks again to Tim and Liz.

5 November 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Chris,

Thank you for taking the time to leave your feedback it is much appreciated.
We thought the solid panel shutters really complimented your property.

Many thanks
The Window Shutter Company

Rated 5 out of 5 stars

Shutters

We had Tim visit us as the company had come recommended by friends of ours.
We couldn’t be more happy with the workman ship and how well the team communicated with us.
We are very happy with our shutters
5 stars

17 October 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Avril,

We are delighted you are so happy with your shutters.
It was a pleasure to work with you and we would like to thank you for taking the time to leave such a nice review.

Many thanks
The Window Shutter Company

Rated 5 out of 5 stars

Efficient and conscientious company

The Window Shutter Company installed our shutter blinds to perfection. They are an honest,caring company who ensure that all they undertake is done to the highest standards.
Well done!

30 October 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi,

Thank you for taking the time to leave us a review. We are really pleased you are happy with the shutters and we are glad we met your expectations with our service.

Many thanks

Liz

Rated 5 out of 5 stars

We are extremely pleased that we chose…

We are extremely pleased that we chose The Window Shutter Company.
They kept us informed regarding delivery and fitting from the moment we ordered them.
Tim and partner did an extremely wonderful job of the installation.
They look amazing inside and out, fantastic quality.
They arrived to fit them on time, they were highly professional, clean, going round as they went hoovering.
Would highly recommend this company
Thank you very much for such outstanding service

18 September 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Sarah,

Thank you for your kind words it is much appreciated and we are really pleased you like the shutters.
Many thanks
The Window Shutter Company

Rated 5 out of 5 stars

Can't fault them!

We like to use small, local services and The Window Shutter Company didn't disappoint.
Tim and Liz were personable, helpful and professional (not 'pushy'!) throughout the ordering and installation of our shutters. We are thrilled with them: the quality, design and fit!

5 September 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jean,
Thank you so much for your kind words.
We are delighted you like the shutters, they did look good in the bay windows. It has been a pleasure working for you.
Many thanks
The Window Shutter Company.

Rated 5 out of 5 stars

Absolutely brilliant

These guys are professionals, a family run local business that really care. Brilliant experience from beginning to end. Thank you!

21 August 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jay,
Thank you very much for your brilliant review - we really appreciate you taking the time to share this others & are thrilled that you are so pleased with your shutters.
Best wishes,
Liz

Rated 5 out of 5 stars

Highly recommended!

Tim and Liz are a delight to work with. They have supplied and installed a top quality shutter for my front window. It started with Tim visiting my home to take measurements and discuss my wants/needs. He was very informative so I felt very comfortable making a pretty instant decision in the shutter I wanted to go for. Tim left us with a very reasonable quotation for supply and install. From the moment we deposited Liz has kept us fully up to date with the timings of the shutter arriving and installation date. The installation date went ahead as planned with no delays. Tim installed the shutter under the stressful environment of my house having a dog and 3 young children & with my nan at home as I was at work. He was great with my dog and lovely to my children, so a real pleasure and trusted person to have in the home doing works. Absolutely recommend Tim and Liz for a really easy process and lovely quality product & installation!
Thank you!

20 August 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Danielle,
We were so thrilled to read your incredible review - thank you so much for taking the time to share this, it's very much appreciated.
Needless to say, we're delighted that you are so pleased with your shutters and the service received.
Best wishes,
Liz

Rated 5 out of 5 stars

I’ve had my shutters fitted today and I…

I’ve had my shutters fitted today and I would like to say “ Tim & Martin done a fantastic job and fitting the shutters ! Really polite, kept the rubbish neat as they go. Very professional as they carried out there work.
From start from measuring up- (pricing you won’t beat.)To ordering and fitting I’d give the company 10 stars 🌟 amazing to end .. Happy Happy customers thanks guys

7 August 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Karen,
Wow, thank you so much for your wonderful review. We really appreciate you taking the time to share your experience with others and are thrilled that you are so pleased with the shutters and service you received.
Best wishes,
Liz

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