The Window Shutter Company Reviews 

303
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more

Company replied

Rated 5 out of 5 stars

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more

Company replied

Rated 5 out of 5 stars

We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more

Company replied

Company details

  1. Window treatment store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service and product

Great service, great product. I have used The Window Shutter Company several times at different houses and we have always had a great experience. I would highly recommend this company.

18 July 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Helen,
Thank you very much for your recommendation - we really appreciate you taking the time to leave this review and for your kind words.
Thank you for your continued custom.
Best wishes,
Liz

Rated 5 out of 5 stars

We have used the Window Shutter Company…

We have used the Window Shutter Company before and were extremely happy with them, therefore when we wanted more shutters they were our go to.
I cannot recommend them enough, Tim and Martin were prompt, tidy and a pleasure to deal with. All in all a 5* experience.

27 June 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Fiona,
Thank you so much for your fantastic review and kind words. We really appreciate you taking the time to share your experience with others and we're delighted that you're so pleased with your shutters.
Best wishes,
Liz

Rated 5 out of 5 stars

Would highly recommend

We are thrilled with the fit of our plantation shutters! What a difference they have made! Tim and Martin were professional, quick and tidy, couldn't ask for any more! Would highly recommend!

26 June 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Anouska,
Thank you so much for your 5* review. We are delighted that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Excellent service

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after fitting and full aftercare explained.
Would definitely recommend to anyone who wants window shutters. Much better than Hillarys who send pushy sales people, quote ridiculous prices then call u to ask why you didnt book them.

14 June 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Robert,
Thank you so much for your fantastic review and kind words. We're thrilled that you are so pleased with your shutters and the service received, and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Liz is great at communication and to…

Liz is great at communication and to provide updates on the status of the order, preparation required before installation. Tim and Martin were fantastic at installing the faboulous shutters, very professional, clean and friendly.

29 May 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Fabiana,
Thank you for your wonderful review and kind words. We are thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Amazing Shutters -

Tim did another fantastic job installing our beautiful shutters. Not easy in our wonky old house where there are no straight edges. They have given rooms a sense of symmetry and elegance that balances with the rustic rural feel. On a practical level when closed they cut out drafts in the winter and make the place feel snug. Liz & Tim not only understood exactly what we wanted, but delivered sooner than expected for a fantastic price.
Thank you so much
Jon & Jane

9 May 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Jon & Jane,
Thank you so much for your wonderful review and kind words. We are absolutely thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Beautiful Shutters & Amazing Service

Liz, Tim, and Martin did a wonderful job and we are so pleased with our shutters. Our experience was seamless; Tim did the measurements, Liz kept us updated with our order, and Tim and Martin did a fantastic and quick job of fitting in our shutters. We highly recommend The Window Shutter Company!

2 May 2024
Unprompted review
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Reply from The Window Shutter Company

Thank you so much for your fantastic review. We are thrilled that you are so pleased with your shutters and the service received, and very much appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

The Window Shutter Company - Dam Good Job

Having using The Window Shutter Company a good few years ago for my dinning room window (great job) - I engaged with them to do the rest of the house a couple of years later.

Now, just for my man-cave office; the job was done today for my ‘snug’ work space to allow me to use the shutters to keep the sun off my computer - again; that little chap was charming and the job was done very well, and his measurements were perfect. Another great job; can’t do better than a trustworthy local supplier!!!

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous shutters!

I cannot recommend them enough.
We’ve used them for all of our shutters and they all look absolutely fantastic.
Tim fits them so well and leaves no mess.
Really professional and a really nice company to work with.

25 April 2024
Unprompted review
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Reply from The Window Shutter Company

Thank you so much for your fantastic review and kind words. We are delighted that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others. Thanks also for your continued custom!
Best wishes,
Liz

Rated 5 out of 5 stars

Excellent product and service

The Window Shutter Company has installed shutters on all of our windows over the last couple of years and we highly recommend them. The shutters are excellent quality and Tim & his team do an excellent job when it comes to installing them. Highly, highly recommended.

27 March 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Paul,
Thank you so much for your wonderful review and kind words. We are thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
With our grateful thanks for your continued custom.
Best wishes,
Liz

Rated 5 out of 5 stars

Excellent from start to finish

From my initial enquiry to post installation, my experience has been excellent. No hard selling, just good advice and communication and we could not be happier. So much so, that we are considering having more fitted.

14 February 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Mike,
Thank you so much for your fantastic review and kind words. We're thrilled that you're so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
We look forward to hearing from you again whenever you're ready!
Hope you have a lovely weekend.
Best wishes,
Liz

Rated 5 out of 5 stars

Happy customers

Throughout the process, ie initial visit, emails to update us re delivery etc The window shutter co were friendly, proactive and informative.
On the actual fitting day Tim and Martin turned up promptly and basically just got on with it! They left clear instructions on maintenance-not much I’m pleased to say-and no mess.
We are so pleased we decided to go ahead with them and would thoroughly recommend them.
Thank you

15 February 2024
Unprompted review
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Reply from The Window Shutter Company

Hi Jane,
Thank you so much for your fantastic review and kind words. We are thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Thoroughly recommend this company

Really professional job. Turned up on time, excellent installation and tidied as they went. After they had left, you literally could have never known that the shutters had been fitted that day. Really good quality product, expertly fitted with the attention to detail in terms of finishing off was spot on. Exactly what we wanted and look really stylish in our new home

7 February 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Steve,
Thank you so much for your 5 star review and kind words. We are thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others. We hope you enjoy your new shutters!
Best wishes,
Liz

Rated 5 out of 5 stars

Really impressed

Really impressed by the window shutter company. Really efficient process from initial appointment to installation.
Always felt like the team were entirely in top of our project!
Can’t recommend highly enough if you’re on the hunt for shutters.
Thank you Liz, Tim and team.

30 January 2024
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Joshua,
Thank you so much for your amazing review and recommendation! We really are thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Excellent job by Tim and Martin

Tim and Martin done an excellent job and we are thrilled with the shutters.
They were very helpful and explained everything as they went along.
All packaging, etc, was cleared away brilliantly and we would certainly recommend.

7 December 2023
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Alan,
Thank you so much for your fantastic review. We are delighted that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.
Best wishes,
Liz

Rated 5 out of 5 stars

Friendly and informative

Excellent service from start to finish. We were looking for shutters for our front bedroom. I was able to submit our measurements online and The Window Shutter Company got back to us with an estimate for the work very quickly, so I felt confident to book a free home visit.

At the home visit, Tim talked us through the different options and took exact measurements, but at no point then or afterwards did we feel under pressure to buy. He was friendly and very knowledgeable, telling us everything we needed to know but hadn’t thought to ask!

Once booked, we were kept informed throughout as to when we could expect the shutters to arrive from China, and as soon as they were on their way, we were booked in.

On the fitting day itself, Tim talked us through everything again, from how to operate them to how to look after them. I was left feeling reassured that if there are any problems, I can get back in touch.

The shutters look beautiful and very smart. Our bedroom feels warmer and it’s so lovely to be able to let light in while still having privacy.

23 November 2023
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Joanne,
Wow! What a wonderful review!
Sincere thanks for taking the time to share your experience with others and for offering so much information. We really appreciate it and are thrilled that you are so pleased with your shutters and are already feeling their benefits.
Thank you again.
Best wishes,
Liz

Rated 5 out of 5 stars

Excellent work

Excellent work, punctual and efficient.
Highly recommended.

9 November 2023
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your 5* review. We really appreciate you taking the time to share your experience with others and hope you enjoy your new shutters.
Best wishes,
Liz

Rated 5 out of 5 stars

Awesome

Awesome! Tim made everything so easy and the shutters look great. The house is already noticeably warmer and quieter! Great comms too, they kept me updated regularly which is always a comfort with a long lead time. That said they came faster than expected...

8 November 2023
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Cally,
Thank you so much for your fantastic review and kind words.
We're thrilled that you are so pleased with everything and that you are already feeling the benefits of your new shutters!
Many thanks for taking the time to share your experience with others - we really appreciate it.
Best wishes,
Liz

Rated 5 out of 5 stars

Super helpful company

Super helpful company, quick, efficient and polite. Really informative and send reminder emails for when they are due to install, visit etc so was great for a busy working mum like me. Upon fitting they left no mess, polite, and did a fantastic job which looks really smart. Couldn’t ask for a better tradesperson. Would highly recommend.

17 October 2023
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Molly,
Thank you so much for your 5 star review and very kind words. We're thrilled that you are so pleased with your shutters and the service received and really appreciate you taking the time to share your experience with others.
We hope you enjoy your new shutters! Thank you again.
Best wishes,
Liz

Rated 5 out of 5 stars

Shutters

Amazing service! Great advice and design for my windows. Good communication and friendly and professional fitting, the shutters are wonderful.
Thanks guys

11 October 2023
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Sarah,
Thanks so much for your 5 star review and kind words. We're thrilled that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others. We hope you enjoy your new shutters!
Best wishes,
Liz

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