We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more
Company replied
Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more
Company replied
Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more
Company replied
We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more
Company replied
A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.
Unit 1A Park Farm, Hundred Acre Lane, RH17 7RU, Wivelsfield Green, East Sussex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, great product. I have used The Window Shutter Company several times at different houses and we have always had a great experience. I would highly recommend this company.

Reply from The Window Shutter Company
We have used the Window Shutter Company before and were extremely happy with them, therefore when we wanted more shutters they were our go to.
I cannot recommend them enough, Tim and Martin were prompt, tidy and a pleasure to deal with. All in all a 5* experience.

Reply from The Window Shutter Company
We are thrilled with the fit of our plantation shutters! What a difference they have made! Tim and Martin were professional, quick and tidy, couldn't ask for any more! Would highly recommend!

Reply from The Window Shutter Company
Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after fitting and full aftercare explained.
Would definitely recommend to anyone who wants window shutters. Much better than Hillarys who send pushy sales people, quote ridiculous prices then call u to ask why you didnt book them.

Reply from The Window Shutter Company
Liz is great at communication and to provide updates on the status of the order, preparation required before installation. Tim and Martin were fantastic at installing the faboulous shutters, very professional, clean and friendly.

Reply from The Window Shutter Company
Tim did another fantastic job installing our beautiful shutters. Not easy in our wonky old house where there are no straight edges. They have given rooms a sense of symmetry and elegance that balances with the rustic rural feel. On a practical level when closed they cut out drafts in the winter and make the place feel snug. Liz & Tim not only understood exactly what we wanted, but delivered sooner than expected for a fantastic price.
Thank you so much
Jon & Jane

Reply from The Window Shutter Company
Liz, Tim, and Martin did a wonderful job and we are so pleased with our shutters. Our experience was seamless; Tim did the measurements, Liz kept us updated with our order, and Tim and Martin did a fantastic and quick job of fitting in our shutters. We highly recommend The Window Shutter Company!

Reply from The Window Shutter Company
Having using The Window Shutter Company a good few years ago for my dinning room window (great job) - I engaged with them to do the rest of the house a couple of years later.
Now, just for my man-cave office; the job was done today for my ‘snug’ work space to allow me to use the shutters to keep the sun off my computer - again; that little chap was charming and the job was done very well, and his measurements were perfect. Another great job; can’t do better than a trustworthy local supplier!!!
I cannot recommend them enough.
We’ve used them for all of our shutters and they all look absolutely fantastic.
Tim fits them so well and leaves no mess.
Really professional and a really nice company to work with.

Reply from The Window Shutter Company
The Window Shutter Company has installed shutters on all of our windows over the last couple of years and we highly recommend them. The shutters are excellent quality and Tim & his team do an excellent job when it comes to installing them. Highly, highly recommended.

Reply from The Window Shutter Company
From my initial enquiry to post installation, my experience has been excellent. No hard selling, just good advice and communication and we could not be happier. So much so, that we are considering having more fitted.

Reply from The Window Shutter Company
Throughout the process, ie initial visit, emails to update us re delivery etc The window shutter co were friendly, proactive and informative.
On the actual fitting day Tim and Martin turned up promptly and basically just got on with it! They left clear instructions on maintenance-not much I’m pleased to say-and no mess.
We are so pleased we decided to go ahead with them and would thoroughly recommend them.
Thank you

Reply from The Window Shutter Company
Really professional job. Turned up on time, excellent installation and tidied as they went. After they had left, you literally could have never known that the shutters had been fitted that day. Really good quality product, expertly fitted with the attention to detail in terms of finishing off was spot on. Exactly what we wanted and look really stylish in our new home

Reply from The Window Shutter Company
Really impressed by the window shutter company. Really efficient process from initial appointment to installation.
Always felt like the team were entirely in top of our project!
Can’t recommend highly enough if you’re on the hunt for shutters.
Thank you Liz, Tim and team.

Reply from The Window Shutter Company
Tim and Martin done an excellent job and we are thrilled with the shutters.
They were very helpful and explained everything as they went along.
All packaging, etc, was cleared away brilliantly and we would certainly recommend.

Reply from The Window Shutter Company
Excellent service from start to finish. We were looking for shutters for our front bedroom. I was able to submit our measurements online and The Window Shutter Company got back to us with an estimate for the work very quickly, so I felt confident to book a free home visit.
At the home visit, Tim talked us through the different options and took exact measurements, but at no point then or afterwards did we feel under pressure to buy. He was friendly and very knowledgeable, telling us everything we needed to know but hadn’t thought to ask!
Once booked, we were kept informed throughout as to when we could expect the shutters to arrive from China, and as soon as they were on their way, we were booked in.
On the fitting day itself, Tim talked us through everything again, from how to operate them to how to look after them. I was left feeling reassured that if there are any problems, I can get back in touch.
The shutters look beautiful and very smart. Our bedroom feels warmer and it’s so lovely to be able to let light in while still having privacy.

Reply from The Window Shutter Company
Excellent work, punctual and efficient.
Highly recommended.

Reply from The Window Shutter Company
Awesome! Tim made everything so easy and the shutters look great. The house is already noticeably warmer and quieter! Great comms too, they kept me updated regularly which is always a comfort with a long lead time. That said they came faster than expected...

Reply from The Window Shutter Company
Super helpful company, quick, efficient and polite. Really informative and send reminder emails for when they are due to install, visit etc so was great for a busy working mum like me. Upon fitting they left no mess, polite, and did a fantastic job which looks really smart. Couldn’t ask for a better tradesperson. Would highly recommend.

Reply from The Window Shutter Company
Amazing service! Great advice and design for my windows. Good communication and friendly and professional fitting, the shutters are wonderful.
Thanks guys

Reply from The Window Shutter Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.