Thewroocs Reviews 107

Screen never arrived, and my emails are being ignored. I wish I had read reviews before purchasing. Shame on the social media websites to allow a scam product to be advertised.

Scam. Lost £50 😭

SCAM SCAM SCAM

Be aware, do NOT buy from this company.
Credit Card company issued me a refund whilst they investigate.

Like the others I also ordered a screen which never arrived, and the delivery updates disappeared. Avoid - it is a scam. Ordered approx 8 weeks ago now....

SCAMMERS ... Ordered Triple screen 15.6 Pro Max.
Given tracking info by Shippy Express which after a whole load of fake updates has also disappeared.
The merchant lists themselves as a clothing accessories company.
Be careful if buying anything from Instagram!!

AVOID - Everybody have already said what I wanted to say it’s a scam.

Seems to be a scam - trying to get my money back.

I was also scammed after buying from the Instagram ad. No response from the company and website/shipping disappeared. I raised a dispute with my bank and they have refunded the money thankfully.

Complete scam. Item ‘lost in transit’ offered another. Emails appeared well written and reasonable. The website then goes down!!! Complete scam. Avoid!

Sadly I have also been duped. Used my credit card to pay for it so have now raised it with my card company to dispute it to see if I can get the money back. I bought mine on 11th September.

This is a scam. Payed for a Triple Aero and it never arrived.

Scam. I also bought via the instagram advert. The original item apparently got lost in transit. I was offered either a refund or new package, so accepted the new package and was given shipping info, but now the website and tracking all unavailable. AVOID!

It is a scam. The tracking information and the company altogether lixoval.com disappeared altogether.

I'm trying to get my money back by raising a dispute with my credit card issuer American Express. Thanks to Amex I'll be receiving a chargeback.

Check companies house:
Company Number: 15421038
Chair Person: Shazia MOIN

Sadly while I was on the hook, I got better customer service and correspondence than any legitimate company in the UK

I paid for a triple monitor which has not arrived from Wroocs and the Shippy delivery site also no longer exists. I was enticed via shopify. I will stick to Amazon from now on.

Avoid. I've been ripped off the same as lots of people. I ordered the triple monitor system like many others Simply didn't send the item. Anyone got any advice as to how to get my money back?

So I have just seen everyone else’s reviews and I also had special offer of clearance sale for the triple monitor setup on instagram 🫣

How does Instagram get away with allowing scammers to post paid ads that people get scammed with when they clearly have payment details for the people that paid for these ads!

Today I get:

00:13
(25,
@ shippyexpress.com
山
#CLOUDWAYS
403
Website Unavailable
The website you are trying to reach is unavailable due to security measures in place which restrict unauthorized access.
1. Why your access has been blocked?
The request was unfortunately blocked by our system because the requested domain is not authorized on Cloudways server i.e. The domain has been successfully pointed to a Cloudways server but it is not mapped to an application.
2. What can I do to resolve this?
If you are the site owner, visit the application's Domain Management Section in Cloudways Platform, and add the domain to the application. For a step by step instructions please refer to our Knowledge Base article on how to map a new domain to your application.
© 2025 Cloudways Ltd. All rights reserved
+
•00

Here is my tracking history and today the site isn’t available🫣

Your parcel from The
Wroocs
In-Transit

Expected Date: 22-09-2025 - 27-09-2025
Origin: Taiwan
Destination: United Kingdom
Service: Express

Sep 23, 202505:14
Import Customs Clearance Started
Carrier note: Import clearance start

Sep 22, 2025 15:02
Arrived at Import Customs
Carrier note: Arrived at customs for clearance
Sep 21, 2025 10:41
Arrived at United Kingdom
Carrier note: Package has reached the United Kingdom
Sep 20, 2025 22:14
Delay: Mechanical Issue with Transport
Carrier note: Shipment delayed due to a transport mechanical issue

Sep 19, 2025 15:55
Delay: Weather Issues in Transit
Carrier note: Shipment delayed due to adverse weather conditions

Sep 18, 2025 14:30
Arrived at Transit Country
Carrier note: Package arrived at a transit hub in a different country
Sep 16, 2025 19:34
In Transit to United Kingdom
Carrier note: Package is on its way to the United Kingdom

Sep 15, 2025 03:44
Departed from Departure Taiwan Carrier note: Left from departure Taiwan
Sep 15, 2025 18:13
Leaving from Departure Taiwan
Carrier note: Leaving from departure Taiwan
Sep 14, 2025 06:43
Delay: Additional Inspection Required
Carrier note: Package is undergoing additional inspection at customs
Sep 14, 2025 23:29
Delay: High Volume at Customs
Carrier note: Customs clearance delayed due to high processing volume

Sep 09, 2025 12:26
Arrived at Local Sorting Hub
Carrier note: Package has reached the local sorting hub

10:19
00.
shippyexpress.com
Sep 08, 2025 06:35
In Transit to Sorting Hub
Carrier note: Package is on the way to the sorting hub
Sep 07, 2025 02:27
Picked Up by The Wroocs
Carrier note: Package picked up and scanned into the The Wroocs system
Sep 07, 2025 03:07
Awaiting The Wroocs Carrier Pickup
Carrier note: Package is awaiting pickup by the The Wroocs
Sep 06, 2025 15:04
Sorted for Transport
Carrier note: Package has been sorted for onward shipping
Sep 06, 2025 23:10
Sorting in Progress
Carrier note: Package is being sorted at the facility
Sep 06, 2025 02:46
Quality Check Completed
Carrier note: Package passed quality control checks
Sep 05, 2025 07:44
Scanned into Warehouse Inventory
Carrier note: Package scanned into the warehouse system

I feel humiliated that, despite doing my due diligence checks, I didn’t take the extra step of checking Trustpilot before placing the order. I ended up ordering two screens, and initially, the shipment code and tracking updates seemed genuine. However, both websites have now suddenly disappeared.

When I checked through scam-reporting communities, I discovered that these websites were only launched a couple of months ago and are already shut down. It’s extremely disheartening to see how easily such fraudulent e-commerce sites can scam people without any effective legal framework or accountability in place.

This experience has left me frustrated, not only at the personal loss but also at the realisation that consumers remain so vulnerable online, with very little protection against such scams.

Scam. Ordered a Triple Aero Pro Monitor and now the "Thewroocs.com" web site and the "Shippy Express" shipping company sites are down.

I don't expect anything will be turning up. Glad it was just £50...

Bought 2 triple screen monitors but they never arrived, and company website now seems to be offline. Wish Facebook would offer better protection for these kind of scams, but lesson learnt to fully check out the website and Trustpilot for reviews for anything that looks a bit too good value to be true...