Tiacare - Making Life Better Reviews 

254
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

THE CHAIR. Today we received a chair that was bought for my wife from a very professional company who were with me all the way from purchase to deliver with email and time of delivery absolutely ama... See more

Company replied

Rated 5 out of 5 stars

Well, what a fabulous company and Mollie is amazing. The customer service was exemplary and I was kept up to date with everything. Our charity were looking for a profiling bed at a reasonable cost asa... See more

Company replied

Rated 5 out of 5 stars

When initially telephoning to discuss my wife’s requirements, I was greeted by a sales person that expressed warmth and understanding of her needs. I purchased an inflatable mattress and separate i... See more

Company replied

Rated 5 out of 5 stars

Tiacare always delivers!! I've been using Tiacare for all my PPE supplies for around 2 years now. They are responsive and usually well stocked for what i need. Their customer support is fantasti... See more

Company replied

Company details

  1. Disability equipment supplier
  2. also in
  3. Mobility equipment supplier

Written by the company

Tiacare is a supplier of independent Mobility and Disability Aids & Equipment directly to the public. The products supplied are of excellent quality from reputable manufactures at affordable prices. Along with the supply of equipment we can offer a large range of consumables from patient care to disposables and PPE for carers. In addition to the wide range of Mobility & Disability Aids & Equipment Tiacare can offer, we have a range of PPE, Disposable paper products, Towels & Bed Linen. The towels offered come in a wide variety of colours and thicknesses. There is also a range of bed linen suitable for institution’s that require fire resistant linen that is available in a wide range of colours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

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4.7

All reviews

(254)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfactory transaction…

Quick process to order and order was dispatched swiftly. I would use the company again and recommend them.

29 July 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! 💚
We’re thrilled to hear you were happy with our service, prices, and speedy delivery. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

First class,

First class,

29 July 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're thrilled to hear you had a first-class experience. Your support means a lot to us! 🌟

Rated 5 out of 5 stars

Reliable and great service

I purchased refill bottles of seakelp soap and lotion. Was an easy transaction and fast delivery. Would recommend ✨✨

27 June 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! 🌿 We're thrilled to hear you had a smooth experience and are enjoying the Sea Kelp soap and lotion. Your recommendation means a lot to us—looking forward to serving you again soon! ✨💚

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, knowledgeable person on the phone who gave appropriate product recommendations. Also there was next day tracked delivery which was perfect as needed the hoistsling urgently. Will use them again in the future.

26 June 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service team and that the product arrived promptly when you needed it most. We're always here to help and look forward to serving you again in the future!

Rated 5 out of 5 stars

Personal contact

Personal contact to sort problems and very responsive to queries. Delivery was quick and when was expected

30 May 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're really glad to hear you appreciated the personal contact and quick delivery. It's always our goal to be responsive and reliable, so it's great to know we met your expectations. If you ever need anything in the future, we're here to help!

Rated 5 out of 5 stars

Ordering on-line

Did my order for 2 wheelchairs on-line with ease and they were delivered swiftly. Thank you.

28 May 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind review! We're delighted to hear that you found the online ordering process easy and that your wheelchairs were delivered promptly. We really appreciate your support and are glad we could provide a smooth experience. If you need anything else, we’re always here to help!

Rated 4 out of 5 stars

Chair delivery

Very quick service. But what lost the star was due to NO notification of delivery and the chair was therefore left on the drive. Customers like to be able to track their purchases. Especially when the item is expensive.
But saying that, the chair is lovely and good quality and fast delivery. So thank you.

4 June 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your feedback — we're really glad to hear you’re happy with the chair’s quality and the speed of delivery!

We’re sorry to hear that you weren’t notified about the delivery. We completely understand how important it is to track high-value items and ensure they're received safely. Your comments are very valid, and we’ll be passing this along to our delivery partners and reviewing how we can improve our communication moving forward.

Thank you again for your honest feedback and for choosing us. We're pleased you’re enjoying your new chair!

Rated 5 out of 5 stars

Absolutely the best service

Absolutely the best service, great prices and super fast delivery.

2 June 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! 💚
We’re thrilled to hear you were happy with our service, prices, and speedy delivery. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

T70 Shower Chair

A little hiccup with the delivery schedule that was beyond the seller's control. However, the support and follow up from Tiacare was second to none; I have no hesitation recommending this company.
The product itself is of high build and functional quality, and was delivered as described; which I suspect reflects the whole of their range.

30 May 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words and understanding! We're really pleased to hear that you're happy with the quality of the T70 Shower Chair and our support throughout. We always aim to provide the best service possible, even when things don’t go exactly to plan. Your recommendation means a great deal to us and the whole Tiacare team – thank you again! 💙

Rated 5 out of 5 stars

Great people.

They gave me sound advice, got me next day delivery and fantastic aftercare.

28 May 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're really pleased to hear you had a great experience with our team. Providing helpful advice, fast delivery, and reliable aftercare is exactly what we aim for – so it's lovely to know it made a difference.

If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

Lovely staff

Have shopped with TIACARE for a few years and have found products of good quality, any issues I have had have always been resolved quickly with prompt response and action. Staff are polite and professional. I often buy from TIACARE and have always had a great shopping experience with you compared to other similar online shopping websites. Staff are always really helpful and in the past have gone out of their way to resolve any issues that have come up. I’m a carer for my sister who has a learning disability so it really means a lot to have compassionate, reliable, extremely professional staff who are willing to help. Thank you.

27 May 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind and thoughtful review. We're truly grateful for your continued support over the years. It means a great deal to hear that our team has made a positive impact, especially knowing the important role you play as a carer.

We're committed to providing compassionate and reliable service, and it’s wonderful to know this has made a difference to you and your sister. If there's ever anything else we can do to help, please don’t hesitate to reach out.

Thank you again for being part of the Tiacare community 💙

Rated 5 out of 5 stars

The chair was ordered and it arrived…

The chair was ordered and it arrived promptly as specified I was delighted as it made my husband more comfortable

24 April 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your lovely feedback. We're so pleased the chair arrived promptly and is providing added comfort for your husband. It's wonderful to know we could help make a positive difference. If there's anything else we can assist with, we're always here to help

Rated 5 out of 5 stars

Always deliver when you say

Always deliver when you say. No.issues with the delivery. Always reliable.

28 April 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're glad to hear that you've found our service reliable and timely. We truly appreciate your support and look forward to continuing to deliver the same high standards!

Rated 5 out of 5 stars

Excellent product

Excellent product, quick delivery

1 April 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! 😊 We're thrilled to hear you’re happy with the product and our delivery service. If you need anything else, we’re always here to help! 💙

Rated 3 out of 5 stars

At present the hoist does not help that…

At present the hoist does not help that much. I'm hoping it might help in the future after alterations to our furnishings and accommodation. At present I think I've made a mistake panick buying the hoist but time will tell hopefully.

2 April 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for taking the time to leave a review. We're sorry to hear that the hoist isn't currently helping as much as you'd hoped, though we truly appreciate your honesty. It sounds like you're still in the process of adjusting your space, and we understand how important it is for everything to work together to get the best results.

Please don’t hesitate to reach out if you’d like any advice or support with setup or usage—we’re here to help you make the most of it. We do hope that, with the upcoming alterations, the hoist proves to be more beneficial over time.

If you feel your experience changes or improves in the future, we’d really appreciate it if you’d consider updating your review. Thanks again for choosing us

Rated 5 out of 5 stars

Excellent service and very professional.

Warren explained everything as previous chair was out of stock & recommended the chair we purchased. Fast delivery .
Very professional all round . 💯 recommended the company

3 April 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words and fantastic feedback! We're so pleased to hear you had an excellent experience with us and that Warren was able to guide you to the right chair. We really appreciate your recommendation and are glad the delivery was quick and smooth. If you ever need anything in the future, we're always here to help!

Rated 5 out of 5 stars

Great value, great service....

Good value, easy ordering system, helpful sales team on the phone for clarification, all delivered timely and on the requested date. What more could you ask for? Thank you.

27 March 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're thrilled to hear you found the ordering process easy and our sales team helpful. It's great to know everything arrived on time and as expected. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Absolutely excellent company

I have used Tiacare several times, the service has been excellent, the prices competitive, the staff have been really helpful, absolutely worth 5 stars rating, and I really happy to recommend them ⭐️⭐️⭐️⭐️⭐️

26 March 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you've had such a great experience with Tiacare. Your kind words about our service, pricing, and staff mean the world to us. We truly appreciate your recommendation and your 5-star rating! ⭐⭐⭐⭐⭐ Looking forward to serving you again in the future! 💙

Rated 5 out of 5 stars

Easy online purchase and at a very good…

Easy online purchase and at a very good price. Delivery was also quick

25 February 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your review! We're glad to hear that you found our online purchase process easy and our pricing competitive. It's also great to know that your order arrived quickly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

My first order with Tiacare.

Purchased an item for my mum. Prompt delivery with regular email updates from ordering to receipt of item. Item just as described.

3 March 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your kind review! We're delighted to hear that your first experience with Tiacare was a positive one. It's great to know that the prompt delivery and regular updates met your expectations. We truly appreciate your support and hope your mum finds the item helpful. If you ever need anything else, we’re always happy to help!

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