Tiacare - Making Life Better Reviews 

254
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

THE CHAIR. Today we received a chair that was bought for my wife from a very professional company who were with me all the way from purchase to deliver with email and time of delivery absolutely ama... See more

Company replied

Rated 5 out of 5 stars

Well, what a fabulous company and Mollie is amazing. The customer service was exemplary and I was kept up to date with everything. Our charity were looking for a profiling bed at a reasonable cost asa... See more

Company replied

Rated 5 out of 5 stars

When initially telephoning to discuss my wife’s requirements, I was greeted by a sales person that expressed warmth and understanding of her needs. I purchased an inflatable mattress and separate i... See more

Company replied

Rated 5 out of 5 stars

Tiacare always delivers!! I've been using Tiacare for all my PPE supplies for around 2 years now. They are responsive and usually well stocked for what i need. Their customer support is fantasti... See more

Company replied

Company details

  1. Disability equipment supplier
  2. also in
  3. Mobility equipment supplier

Written by the company

Tiacare is a supplier of independent Mobility and Disability Aids & Equipment directly to the public. The products supplied are of excellent quality from reputable manufactures at affordable prices. Along with the supply of equipment we can offer a large range of consumables from patient care to disposables and PPE for carers. In addition to the wide range of Mobility & Disability Aids & Equipment Tiacare can offer, we have a range of PPE, Disposable paper products, Towels & Bed Linen. The towels offered come in a wide variety of colours and thicknesses. There is also a range of bed linen suitable for institution’s that require fire resistant linen that is available in a wide range of colours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(254)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Initially sent my parcel to the wrong…

Initially sent my parcel to the wrong address - to a completely different city. There did not seem to be any reason for this. However after sending a message to them it was quickly corrected and package received the following day.

26 February 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your feedback! We sincerely apologise for the initial mix-up with your parcel. We're glad we could quickly resolve the issue and ensure your package reached you the next day. Your patience is greatly appreciated, and we’ll continue working to provide a smoother experience in the future!

Rated 5 out of 5 stars

Tiacare always delivers!!

Tiacare always delivers!!
I've been using Tiacare for all my PPE supplies for around 2 years now. They are responsive and usually well stocked for what i need.

Their customer support is fantastic also. for example - I placed an order just before the Christmas period, however, I didn't click the deliver option. Their support team emailed me directly within an hour asking if that was intentional because I don't usually select collection. It was Christmas and not receiving these over that period could've been a pain in the neck.

It goes a long way when you get support that's responsive. Great Company

5 February 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

🌟 Thank You, David Winsor! 🌟

We truly appreciate your kind words and for taking the time to share your experience with Tiacare! It’s our goal to provide excellent service and ensure our customers receive their PPE supplies smoothly, especially during busy times like Christmas.

Your feedback means the world to us, and we’re so glad our support team could assist you in getting your order on time. We’re grateful for your trust in us over the past two years and look forward to serving you for many more!

💙 Thank you for choosing Tiacare! 💙

Rated 5 out of 5 stars

AMAZING SERVICE!

8 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for taking the time to leave a review 💞
✨We truly appreciate your feedback and are grateful for your support.

Rated 5 out of 5 stars

I find them very good

9 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're delighted to hear about your positive experience. Our goal is to provide outstanding service to all our customers, and we're happy to know we were able to meet your expectations

Rated 5 out of 5 stars

Excellent service

The delivery was really good I was so impressed and the quality of the gloves was great
I will definitely be ordering some more soon

7 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! It truly means the world to us as a small family-run business to hear that you were impressed with our service and the quality of our gloves.

Your support and feedback motivate us to continue providing the best for our customers. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quality product

Quality product, as described.

6 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your kind words! We're glad the product met your expectations. Your satisfaction means the world to us!

Rated 5 out of 5 stars

Deluxe Over Bed / Chair Table – Twin Top

Great product however some nuts and bolts needed for assembly were missing. Spoke to Tiacare who responded in a professional and timely manner. All good now and helping greatly following hip replacement surgery. Recommended both in terms of product and supplier.

6 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your kind words and recommendation! We're glad we could assist you promptly and resolve the issue. We're always just a phone call away if you ever need any further support. Wishing you a smooth recovery! 😊

Rated 5 out of 5 stars

Prompt service

8 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for the 5-star review! ✨
We're delighted to hear about your positive experience. Our goal is to provide outstanding service to all our customers, and we're happy to know we were able to meet your expectations

Rated 5 out of 5 stars

Had to sort out the postcode

Had to sort out the postcode as I had stated it wrong . I found them quick to respond and very helpful . Thank you . I would definitely recommend them to others .

2 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your thoughtful review,✨
Your feedback means the world to us. We couldn’t do this without your support, and we love hearing about your experience. It helps us continue to grow and improve, and it always brings a smile to our faces

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Exactly what I ordered, thank you.

2 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your feedback! We're thrilled to hear your order arrived promptly and met your expectations. 😊 We look forward to serving you again

Rated 5 out of 5 stars

Great service

2 January 2025
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you for your kind words! We're delighted to hear you enjoyed our service. We truly appreciate your support and look forward to assisting you again

Rated 5 out of 5 stars

Very quick delivery

28 November 2024
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for taking the time to leave a review 💞
✨We truly appreciate your feedback and are grateful for your support.

Rated 5 out of 5 stars

COMPLETELY AMAZING !

COMPLETELY AMAZING !

CANNOT FAULT THEM AT ALL. THEY WILL DEFINATELY BE MY FIRST GO TO IN FUTURE

29 November 2024
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for your thoughtful review, Hannah! ✨
Your feedback means the world to us. We couldn’t do this without your support, and we love hearing about your experience. It helps us continue to grow and improve, and it always brings a smile to our faces

Rated 5 out of 5 stars

excellent advice and prompt efficient…

excellent advice and prompt efficient delivery

20 November 2024
Unprompted review
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for the 5-star review! ✨
We're delighted to hear about your positive experience John. Our goal is to provide outstanding service to all our customers, and we're happy to know we were able to meet your expectations

Rated 5 out of 5 stars

I get all my PPE from Tia care for my…

I get all my PPE from Tia care for my aesthetics clinic. Wouldn’t use anyone else. Thank you Tiacare.

2 December 2024
Unprompted review
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for taking the time to leave a review 💞
✨We truly appreciate your feedback and are grateful for your continued support. It’s customers like you who help make our business thrive!! Thanks again ✨

Rated 5 out of 5 stars

Excellent blue nitrile gloves at…

Excellent blue nitrile gloves at exceptionally low prices!

7 October 2024
Unprompted review
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

We can’t thank you enough for leaving a review! 💞
✨ Your feedback means the world to us, and we’re so thankful for your continued support. Customers like you are the reason we’re able to grow and succeed. Thanks again for everything! ✨

Rated 5 out of 5 stars

Great company

Great company, quick delivery and item as described and good price. Very pleased.

7 November 2024
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for taking the time to share your review 💞
✨ We’re incredibly grateful for your feedback and your ongoing support. It’s customers like you who contribute to the success of our business! Thanks again for being awesome ✨

Rated 5 out of 5 stars

Good quality

Good quality, good price, good delivery

13 November 2024
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much for taking the time to leave a review! 💞
✨ We truly appreciate your kind words and ongoing support. It's customers like you who help us continue to grow and thrive. Thank you again for being such a wonderful part of our journey! ✨

Rated 5 out of 5 stars

Ordered one day

Ordered one day. Delivered the next! But was left at door with no one at home to sign for it! Still, excellently packed with clear assembly instructions. Thank you.

8 November 2024
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

Thank you so much, Kathleen! Your incredible review truly means the world to us. We’re grateful for your support and the loyalty. I do apologize for the delivery issue, as we always strive to work closely with our couriers to ensure every parcel is safely delivered we will take this feedback on board to improve in the future.

Rated 5 out of 5 stars

Great price for a quality table

Great price for a quality table. It’s working perfectly. The delivery was exceptionally quick and took just 24hrs from ordering to arrival.

7 November 2024
Tiacare - Making Life Better logo

Reply from Tiacare - Making Life Better

✨ We truly appreciate your 5-star review ✨

It’s wonderful to hear about your positive experience. Our aim is to deliver exceptional service to all of our customers, and we’re thrilled that we were able to meet your expectations. Thank you for sharing your feedback with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look