Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... See more
We booked the Sonu Nigam concert and a Hotel stay. Both booking procedures went very smoothly and the team at Ticketbox were very proactive. For the Hotel stay, after booking via the website, I... See more
I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡 She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to custom... See more
Company details
Written by the company
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Best booking platform
We are ready to give you a dedicated and best service.
Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.
Contact info
United Docks 1, Floor 2, Port Louis, Mauritius
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
The best hotel deals is right here!
4.6
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Best place for booking rapid service…
Best place for booking rapid service i.would especially like to thnks Reshma who always made my booking easy very nice very sweet person and always replies immediately n works efficiently.thnku reshma n ticketbox
4 December 2025
Unprompted review
It was great to deal with Mr Chundun…
It was great to deal with Mr Chundun realy appreciate for his help with 12 hrs as place was not available yesterday .
He did his best and we got Place
2 December 2025
Unprompted review
TicketBox, the best platform for booking
TicketBox team is very helpful, polite and prompt. They do their best to assist you. In my case, we had to change the booking date due to an unfortunate event that happened. And they were very prompt to do needful for us. A big Thank you to Ms Pevita.
1 December 2025
Unprompted review
Great service and assistance provided…
Great service and assistance provided with professionalism at its finest from Neha! Highly recommended, surely will go through Ticketbox for more booking in the future.
1 December 2025
Unprompted review
The service was actually great compared…
The service was actually great compared to the other booking companies.
1 December 2025
Very good collaboration and service…
Very good collaboration and service from the Ticketbox team and special thanks to Neha for her quick response to our queries. Good job keep it up🙂
25 November 2025
Unprompted review
My booking via Ticketbox was done so…
My booking via Ticketbox was done so effectively. I was very satisfied with the service. I would definitely give it a 10 score.
As for the hotel, I just went to Outrigger Beach Resort for my daughter's birthday. Everything was top-notch . The room, the food, the drinks. The hotel staff were always helpful and very polite.
I would recommend the hotel. It is the place to be if you want to give yourself a break.
23 November 2025
Unprompted review
Proactive and very helpful
Hats off to Nusrat from ticketbox for her professionalism and proactivity. She helped me to book a last minute hotel stay at so sofitel and thanks to her, I got early check in and late checkout.
The hotel is very clean, calm and peaceful environment.
7 November 2025
Unprompted review
Personalized customer care
Chundun has been very informative and up to the point in channeling us to our requirements and demands. Great experience. Cheers
21 November 2025
Unprompted review
New meaning to helping
Lots of help from Mrs Nushraat. Help sort out a tailor-made package with care and patience. Thanks for the help.
20 November 2025
Unprompted review
First time user
First time user, happy with the assistance and the quick customer service.
Looking forward for future bookings
Thanking Mr chundun
17 November 2025
Unprompted review
WORST EXPERIENCE EVER!!
WORST EXPERIENCE EVER!!! I DO NOT RECOMMEND TO ANYONE!!!
I BOOKED A SPA PACKAGE FOR MY MOTHERS BIRTHDAY AT HILTON HOTEL AND WHEN I GOT HERE THEY TOLD ME THAT THEY DID NOT RECEIVE ANY BOOKING FROM TICKET BOX. Just imagine! I just announced the surprise to her and seconds later the security says that they do not have any reservations! I could see the deception in my mother’s eyes! I am extremely disappointed!
We tried to call ticket box but apparently they do not work on Sunday! The cherry on the cake!
16 November 2025
Unprompted review
Reply from Ticketbox.mu
Dear Laura,
We are sorry for the inconveniences. We assisted you on the same day and proved to you where the communication issue was that was from the hotel. We also proved to you that we communicated promptly to the hotel regarding your booking. Despite that it was not our fault, we provided you with a full refund as a commercial gesture. We work for our customers, and always ensure customer satisfaction. We apologies for your inconveniences again.
Very quick and excellent customer…
Very quick and excellent customer service. Highly recommended
13 November 2025
Unprompted review
friendly assistance
Reshma was very helpful in assisting me to choose a nice hotel for the celebration of my wedslding anniversary. She was quick to answer my queries. She has also been able to help postpone my stay due to an unforeseen circumstance.
24 October 2025
Unprompted review
Very satisfied with Nushraat
Great service offered by Nushraat..she made our booking experience hassle free. Love the fact that she goes all out to provide the best deals.. Will totally recommend ticketbox to friends and colleagues. Thanks.
7 November 2025
Unprompted review
⭐️⭐️⭐️⭐️⭐️ Exceptional Experience with…
⭐️⭐️⭐️⭐️⭐️ Exceptional Experience with Ticketbox.mu!
From start to finish, my experience with Ticketbox.mu was absolutely seamless. The entire process was smooth, professional, and well-organized. A special shout-out to Nushrat, who went above and beyond to make everything perfect — her attention to detail, responsiveness, and friendly assistance truly made all the difference.
Every aspect of the event was handled flawlessly, from the ticketing to the on-site arrangements. It was clear that the team put real care and effort into ensuring guests had the best possible experience.
Highly recommend Ticketbox.mu for anyone looking for a hassle-free, top-quality event experience. Thank you again, especially to Nushrat, for your exceptional service and dedication!
8 November 2025
Unprompted review
Quick and good customer service !
4 November 2025
Unprompted review
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