Absolutel scam website. Bought 2 Tickers for Chelsea vs Barcelona on 25th November. Never received my tickets by post or email. Please reply directly to this email with: A... See more
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Company details
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Tier One Tickets is a trusted hospitality and match-day ticket provider for football fans across the UK and Europe. We specialise in securing official, guaranteed seats for Premier League and European fixtures — including Liverpool, Manchester United, Arsenal, and more. Our mission is simple: to make attending top-tier football matches easy, secure, and unforgettable. Every customer receives dedicated account management, written purchase confirmation, and timely ticket delivery — whether digital or physical. We work exclusively with PayPal for payments, ensuring every transaction is 100% protected under PayPal’s buyer protection policy. This means you can purchase with complete confidence, knowing your money and match experience are secure. At Tier One, we pride ourselves on transparency, reliability, and personal service. Whether it’s your first visit to Anfield or your fifth Champions League night away, our goal is to get you there — seamlessly and safely.
Contact info
12 Hay Hill, W1J 8NR, Mayfair, London, United Kingdom
- customersupport@tieronetickets.com
- tieronetickets.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 24 hours
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People also looked at
Scam don’t buy tickets you will not get…
Scam don’t buy tickets you will not get them.
Don't buy is a scam I pay 325£ and I…
Don't buy is a scam I pay 325£ and I didn't get any tickets.You scamers
These guys are scammers!
These guys are scammers. Bought 3 tickets for Chelsea vs Barcelona which were due to arrive 7 days before the game. They did not. When I emailed the customer service team someone called Damon replied stating there had been a problem with UEFA releasing tickets and they would arrive on Sunday. They did not. Not heated anything since from anyone at their customer service. Lastly the number on their website is a dud and does not ring. Scam!
This is 100% a scam website
This is 100% a scam website, please do your research, most of the reviews here are fake. Lucky I bought via credit card to get a refund but many people wont be that lucky. They also are requesting passports for "verifications" but this information is being sold through dark web. Please share awareness.
Never got my tickets
Never got my tickets, got an apology, still chasing my refund....defo scam.
They'll probably reply with "I've never purchased from them" but I'll post your emails....greedy bastards
FRAUD FRAUD FRAUD 👎🏼
Scammed for Chelsea Barcelona tickets
Scammed for Chelsea Barcelona tickets. Don’t know why the website is still up after all the reports.
Scammers!
Scammers!
Got tickets to UCL Chelsea vs Barcelona but they never send the tickets.
Scammers!
They are scammers
They are scammers. I orderd 2 tickets chelsea vs Barcelona but nothing coming up. They said will arrive on sunday but NOTHING. WHAT I SUGGEST IS LETS ALL OF US WHO BEEN CHEATED LETS GO TO THAT adress 12 hay hill, mayfair,london W1J 8NR which the company been registered and ask for explaination.
scammers
I bought football tickets for Arsenal vs Spurs game, and obviously I haven received any tickets and also haven't received any refund. Support team also stopped answering on my e mails. If you don't want to loose your money don't buy any tickets from them.
It is a scam
It is a scam. Unfortunately I was not paying attention at all that details that show us that is a scam. And yes I lost 60 GBP, because the bank will not send me the money back because it is a small amount. Anyway please pat very much attention to this. I hope people will be more careful than I was.
BEWARE OF THESE SCAMMERS
BEWARE OF THESE SCAMMERS - not at the address they say they're at. Active Action Fraud case against them at the moment. Do not buy tickets or submit your ID/passport as they ask. If you have bought tickets, call Action Fraud UK and they should be able to help you get your money back.
They’re scammers
They’re scammers. Booked 3 tickets for the Chelsea vs Barcelona game and wanted a refund after one day, they said they issued the refund and it will take 3-5 working days. It’s been over two weeks and nothing, and they stopped replying to my email after asking them where my money is
FAKE TICKET WEBSITE!!!!!
FAKE FAKE FAKE 5* REVIEWS. PAIS FOR ARSENAL V SPURS AND PROMISED TICKETS BY KAST THURSDAY TO GET EMAIL ACTER 4PM WITH PRE MASE UP APOLOGY EMAIL PROMISING FREE HOSPITALITY TICKETS OF MY CHOICE OF FUTURE MATCHES. DO NOT TAKE ANY NOTICE OF GOOD REVIEWS. THIS SITE IS ON THE FA WEBSITE OF FAKE TICKET SELLERS. ONLY THE CLUB CAN SELL YOU GENUINE TICKETS UNLESS YOU WANT TO RIPPED OFF BY RESELLERS. GOT TO WASTE MY TIME GETTING MONEY BACK THROUGH CREDIT CARD NOW.
BUYER BEWARE…..PLEASE DON’T MAKE THE SAME MISTAKE AS ME!!!!!!
This Tier One Ticket is a fraud I…
This Tier One Ticket is a fraud I bought two tickets for champions League match Chelsea vrs Barcelona for me and my brother and they said the tickets will ready today Sunday after I send them my passport they never replied my email again
EVEN ONE STAR IS TOO MUCH FOR A FRAUD…
EVEN ONE STAR IS TOO MUCH FOR A FRAUD TEAM
SCAM SCAM SCAM
THEY TOOK THE MONEY AND DID NOT SEND ANY TICKETS
.
FRAUD FRAUD FRAUD
I’ve had a e mail asking for a photo of…
I’ve had a e mail asking for a photo of myself and photo of my passport before they can send tickets is this something you have to do to get your tickets ?
Be ware - never buy from them
Be ware, never buy anything from this site.
Paid for Arsenal vs Spurs tickets WEEKS ago, and they were replying to my repeated emails that I don't have to worry and my tickets are GUARANTEED!! I have changed and rearranged social and family commitments vased on their promise. Only on THURSDAY (after I have again asked them about my ticket) they informed me that there has been some "administrative" error. And now that I replied back to them that I don't trust the company any more and need my money refunded fully, they havent replied for the last 2 days
Absolute fake
Absolute fake
They offered champions league tickets between Barcelona and Chelsea for 60pounds and after first day they were not responding and I have not received the ticket or refund requested. Absolute no response. They are absolute fraud
Also people are writing fake positive reviews.
Don't trust the positive reviews,it's fake reviews from the same people, probably from the scammers
Totally scam say tickets will be with u…
Totally scam say tickets will be with u in 7 days then say there is a issue and will let u no 3 day before now nothing won’t answer emails stay well away
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