Tikona Digital Networks Reviews 

I am doing followup from last 4 months regarding collection of tikona adapter.
I have send approximate 25-30 emails and spoke with 35-40 customer care excutive. I always get same reply from customer care executive that wait for some more days, highlighted issue, etc.
I really dont understand why there is delay in this process while asset is yours and i am doing followup with your company. As a company perspective, you dont value your assets.

They are worst service provider,, just make a mistake by opt this. I am facing internet issue from last one month after so many complain they came up with that there is service in this area anymore. So my money got waisted they said they will refund but they don't give u update when u call cc there auto devise says they are working on your problem u can't even reach them.
8587991945 is my number

The worst service provider in the world.
In last two months neither they cancelling my connection not resolving issue.
Executives are rude on call. not taking cancellation request on call, no solutions till date the request raised through app . no response to the mails (10-15 mails sent so far)

Please don't use services of tikona.

Worst service experiance after renewal. Speed is not getting properly as well as no technitian visit when you register tickets. As well as they take 4-5 days to fix the issues when they promise for 48 hours resolve timings.

Please don't buy TIKONA internet, don't waste your time and money. I had already tried it. seriously taking TIKONA connection was worst. Their service is too bad, connection frequently disconnecting and so many

Getting TIKONA internet is the worst thing you can do to yourself. They really are a bunch of losers, cheats and liars, because:
1. You will never get the promised speed. literally NEVER.
2. For a 30-day connection, expect availability of internet for not more than 18 days at best. And there is nothing they will do to make up for it, EVER.
3. Most importantly, when you ask them to stop your service, they won't. And then they will generate unnecessary bills for at least 2 months from the point you start shouting, calling and writing emails for the closure (mostly because you are so frustrated with their service). And if you don't pay these fake bills, they will harass you. just forget about deposits.

Please don't waste your money, Very bad customer service.. frequent disconnection,even after complaining, got msg that issue has been fixed but there no internet for a whole day.
They are fully looters, cheaters, and liars in terms of services provider.

Worst ISP ever, their technician doesn't even know how to install a new connection properly, they took power of my internet connection (mine only) from someone's else house which was on 13th floor and whenever he closes his power cable my internet goes off and this happened every night random time and then it use to start working during morning hours at random time, sometime my internet is off for a whole day and their support team didn't know what the issue is + their support team is carp and very slow in response + their connection got lot of packet loss and high ping spike... Such crap ISP, please avoid it. I had no option as my new place got only this IPS connection or else I would have never go with TIKONA

I took tikona service after seeing so many bad reviews, reason being there is no other internet service provider in my area.
I was using mobile hotspot (Jio connection) for 6 months and there was never a problem.
Tikona internet -- either there will no internet connection at all or the speed will be so slow that you will not be able to work or there will be frequent internet disruptions.
You can go for it for doing time pass watching cat and dog videos, but if you want to do any real work related like client calls, presentations... please do not waste your money and time on this hopeless internet connection.
My advise is you either check for other internet service providers or if your mobile internet is working-- use mobile hotspot (yes the cost will be slightly higher, but it is worth)

That was one of the worst experience of my life to activate the Tikona internet connection.

Speed was very low and even I couldn't open YouTube in my smart TV.

They charged 3200 something for 6 months for 10MBps plan but never received 10MBps.

Once my 6 months completed I request them to deactivate my connection but no response from the team or advisors and I got a letter from their team that I have to pay 1137 rupees as a due amount while I was not using the internet for 4 months.

A lawer caled me and strictly ask me to pay the fine otherwise they will put some charges under some acts.

Still I paid the desired amount what they wanted to pay but again no NOC or confirmation from the team that my connection is deactivated or not.

Very very disappointed from Tikona team and I'll never ever recommend to anyone..

Here is the list of cons.

1. False commitment by the installation guy.  He said I will get 24 hours internet. But there is no internet during a power cut. Even after having my own UPS.

2. Charged 2000 rupees more than the official rate. saying you will get 24/7 internet if you buy your own machine.

3. Said you will get 40MBPS speed. But getting only 15MBP upload speed.

4. Reaching customer care is a nightmare. It's impossible to talk to a customer care executive.

5. Their customer care asks for Tikona User ID even for a new customer. How stupid!

6. Their android app is another garbage.

If you want to waste your valuable time and money, then you must try this stupid broadband service.

Complain from 45 days and call 12-15 times also technical person visit 2-3 time but not any resolution.

After given valid reason not refund money.
Get 3 MBPS speed.

Bad Internet/connectivity.
Bad Services.

This is the worst internet service provider in India.

Never buy tikona service. This is a fraud company. Even though we are not using their service, they are still sending us bill every month and harassing us with threatening emails. One of the emails had this kind of language.

You are requested to make immediate payment of Rs.1015. and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.

Why charge us if we are no longer using your service? We went ahead and made the payment as it was such small amount. Even after that, there is no response from tikona. They have still not cancelled our service or given to us in writing that they will no longer raise bills. They agents on the phone are not guiding us properly.

Just stay away form this company, there are lot of good options in the market, just go with those good companies and save yourself all this headaches. Their service is pathetic too.

I paid the initial deposit of 1000 on 14th July. Tikona denied me connection HOWEVER THEY DIDN'T RETURN MY DEPOSIT YET.
AM SURE THEY MAY HAVE EATEN DEPOSITS OF MANY LIKE MYSELF.

Payment Acknowledgement: Tikona BAN : 139302579

ZAHEER - 9867422088

I'm using Tikona WiBro plan since 9 months now and it has only been deteriorating with every passing month. Also, the customer service is not satisfactory. I got my connection reviewed last week for bad connectivity and again I'm back to having a connectivity issue, within a week. It leaves me feeling very helpless with this Tikona connection. I definitely won't renew it, once this plan ends. Also I have to keep a backup portable router, since Tikona internet connection has become very unreliable! Very disappointed.

Hi guys this is Vinod Prabhakaran I am a person with lots of patience. But hats off to the Tikona internet service they managed to break the me with the patience that I always was proud off. I am writing this to make all our citizens of Mumbai and Phalgar aware with the service that they provide is not bad but worst I must say. If there would be a rating that we can rate them in negative that is less than zero also would be less. I personally have taken their service on April 2021 and was said that to start I need to take minimum 6 month subscription which I did. Then after payment and a long follow up it took me another 2 weeks to get my connection done. Initially it worked well for one week and then disconnected again. It took 1week again after following up every single day to get connected. The internet connection has always given problem during weekends. Now again in the month of July 2021 this problem has started. It has been 4 days now the problem has not been rectified. They have been providing me and engineers number with the name Rakesh Gupta. He only answers your call once and then you will be ignored. This has been the worst service I have ever experienced in my whole life. Since I have already paid for six months I guess I need to bare with them. I feel they are well aware of their service and that is only reason why they don't give you for one month. Guys this review that I am writing will be helpful for you all to save your money and time. If you still would like to try then try for one month and you will experience everything or maybe they will try their best to keep up with the internet connection.

I Just Want To Say Than If You Die Without INTERNET, Than Die But Don't Buy Tikona Service.

Speed Is Like E of 2G

If You Register Your Complain Than Within 2 Hours they Say here We Check And Your Internet Working Fine And We Closed

Your Ticket Even When Your Internet Not Working

And What A Customer Service, Like Even You Tried Full Day To Connect Customer Care Executive You Can't.

Just 20 Minute Of Auto Tune And Disconnect and You Have to

Try Again and Again(May Be You Can Connect After 2000Years)

And You Can Imagine Their Complain Ratio With That Even Week They Can't Resolve Your Issue

Never ever trust tikona service.The best worst service in nallasopara.They want money but they don't provide connection. every 2-3 days they will say their employee will come to connect.But its been 3 months that person never came nor called .when we call they disconnect and they charged me 1000rs for connection. From 3 months M just mailing to tikona service to refund my amount. Every 15 days they will ask you to send mail for refund .I wrote more than 6 mails .I didn't get my money instead they used abusive and vulgar language when we call. Never use Tikona service a humble request.

This is the worst ISP ever you can ever get in India.They promise you only 10mbps for a hefty 550 rs/month ,and prepaid has to be paid 6 months in advance,i.e you pay 6months advance before you use the internet.Now comes the stealing part after you have already paid the 6 months you have no way back ,because they stole that money.Now you start complaining about the slow internet connection , frequent disconnection ,nobody will be there to help you out neither the Bombay headquater office nor the local operators who came to provide the internet.They keep sending you msges that the service engineer will visit you within 4hrs every day .Each day passes by till you realise this is a chit company ,who actually stole your money.The only reason somebody choses tikona service is the wireless antenna connection instead of wired cable operators.But the antenna is the gimmick and you get lantern in your hand and you have no way back because they stole your money by that time.Even mobile hots spot works better than their connection.

Very poor customer service, payment done for new connection for on 22/ 06/2021, installation not done yet, authorized installation person providing false commitment everyday
Called customer care 4 times, all in vain