Tilley and Grace Reviews 

The assistant was so helpful, ordering me in two scarves and sorting out my old loyalty card. The service was excellent as the scarves were ready to collect the next day.

I love this shop! The colours and styles are beautiful. The layout is very appealing as soon as you walk in the door and the matching colours and different items makes it very hard to choose just one thing! I always manage to treat myself when I visit.

Well laid out shop, easy to look around and space to pick up/touch/feel etc before deciding to purchase, staff really friendly

Lovely friendly welcome from the lady in the shop, didn’t feel pressured in any way. Colour layout and general appearance of the shop and products were lovely. Great quality goods. Will visit again when in the area or will shop online if I need something specific.

I love my jumper and I’m going to get another one!

Delighted with my purchase, bought 3 items and for the first time I didn’t have to return anything… size perfect and nice quality material… thank you

Lovely bias cut silky skirt great fit for me 12-

I have just received my Saffron Cross body bag in teal and l am so happy with it it was beautifuly wrapped and arrived very quickly l have been waiting for this colour to come back in stock it is absolutely beautiful so thank you l very happy lady

Purchased two items in the Holt shop and delighted with both. Assistant was lovely - greeted as soon as I stepped into shop and a friendly chat as I made my purchases. Always pop in when visiting holt as you find items different to the standard high street.

Really impressed with this shop. I’ve never heard of them before purchasing an item in Norfolk. Unfortunately the product was faulty but I hadn’t noticed. They were fantastic at resolving with free returns postage and sending out a replacement. Best customer service I have encountered in a long time so will certainly be keeping an eye out on their website for future purchases 🤩 and the cardigan is stunning, I was ecstatic that they still had another one in stock 🤗

Good independent shop with wide selection of items. Polite assistants helpful without being intrusive.

This time I made an online purchase as I live 50 miles away from the nearest shop. My loose fitting black jumper is wonderful and joins the other 3 colours in the same style! The website is easy to use and delivery was 2 days later - you can't ask for more than that! Trish x

The clothes I bought are lovely. They fit well, look great and are versatile.
Thank you for efficient service and delivery. I will certainly be buying from you again. Kim Campbell

Excellent service but…..
I haven’t received an email from you about my points!
Hope to hear from you soon.

Visited your store in Holt near Larners, such a friendly welcome. I loved my dress and jumper purchases. It’s so nice when you can comfortably visit a store.

Bought a lovely soft longline cardigan as a Christmas present and the lovely assistant has given us a 'present' receipt if my 90 yr old mum in law wants to return it, but I'm sure she'll love it. Also bought a lovely jumper and coat ... fabulous shop and great customer experience.

Visited the Aldeburgh shop. Very knowledgeable and friendly staff, the right amount of interaction and leaving us to just browse.
I ended up buying the same style jumper I bought 12 months earlier in a different colour as I was so happy with it!

Lovely choice of clothes. Staff very friendly & helpful.

I found both of the shops in Holt, shop bright and airy, the stock was well merchandised and nice window, the staff were friendly and professional, my purchase was well wrapped and put in a nice carrier bag, prices were very reasonable and good selection of clothing.

Came across the shop in Holt when on a weekend away, lady in the shop was lovely and helpful. As a larger lady concerned about sizing and didn't need to worry, she assisted and the whole experience was great. The quality of the jumpers I purchased are lovely. My new firm favourite and already bought off website