Our order was delivered promptly and well packaged. The hornbeam logs are of excellent quality - the crate contains a good mix of different sized logs but with a generous proportion of larger log... See more
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TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWWritten by the company

Woodsure Ready to Burn Certified
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
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Great experience with TimPorts kiln-dried oak wood delivery.
Good price, delivered on time, driver was helpful & courteous.
Will use TimPorts again

Reply from Timports
Excellent value and great delivery. Totally recommend this company.

Reply from Timports
Easy to order kept up todate on delivery driver was very pleasant and helpful excellent quality wood thank you

Reply from Timports
First class delivery and value as usual. Took advantage of 'valued customer' discount to stock up for winter.

Reply from Timports
Great once again. Great delivery even though it’s a little difficult to get here with a big lorry. Great wood. We chose hornbeam this time. Great value.

Reply from Timports
The logs are always excellent and the delivery drivers are always helpful.

Reply from Timports
Delivery was great and on time as expected and logs were a great quality

Reply from Timports
Not only is the wood Quality, so are the management and staff. As a well known advert once stated 'They do exactly what they say on the tin (wood). You can probably get cheaper, but if you do, it probably won't be as good.

Reply from Timports
Quality kiln dried firewood at a reasonable price always prompt delivery on your chosen date.

Reply from Timports

Reply from Timports
Our 2nd del from this company. Our 1st del was Hornbeam, which we had never heard of, but we were well impressed with the ease of delivery, the way the logs were packed and, importantly, how slow burning the wood was. We mistakenly ordered a mixed Birch/Hornbeam 2nd time, but still very happy with it. Good company to deal with.

Reply from Timports
Great service from Timports. I forgot to include the discount code on this order and they applied it retrospectively. Always the best prices and good sized logs. The oak is just on another level, very dry, burns very clean and gives off a good amount of heat. Don't need much to take the chill of the room during these spring evenings. It lasts well if turn the draught right down for a longer burn. Really pleased with it hence the repeat orders.

Reply from Timports
You are able to deliver when I want goods are reliably the same every delivery

Reply from Timports

Reply from Timports
Excellent service delivered on day arranged very helpful driver thanks

Reply from Timports
Driver was great ,friendly and helpful. Wood was neatly packed in very good crates. Haven't burnt any yet but I'm sure it will be fine

Reply from Timports

Reply from Timports
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