Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... See more
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Review summary
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Based on these reviews
First time user here!!! was super impressed with navigating the site. Tixel kept in contact and guided through the process. Super quick sale as concert was 2 days away, sold within 5 mins of posting.... See more
I was a bit wary as I’d never used Tixel before but have now sold and purchased tickets via Tixel and it was seamless. Just remember to turn off your auto purchase once you buy tickets if you still ha... See more
Really easy to set yourself up to purchase tickets automatically if they become available. Think it’s a fair way to do ticket resale and I managed to get a face value ticket for a gig I was desperate... See more
Company details
About Tixel
Written by the company
At Tixel, we’re on a mission to connect more fans with the live events they love. Our fan-first marketplace makes ticket buying and selling safe, simple, and fair; working to eliminate scams and inflated prices.DISCOVER TIXEL
Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.
Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.
Our Buyer Guarantee
The flexibility you crave with the protection you need
At Tixel, we’ve got your back with our Buyer Guarantee 🎟️💯.
Here’s how we keep things stress-free:
✅ Your tickets will arrive in time for the event.
✅ They’ll get you through the gates without a hitch.
✅ They’ll be exactly what you ordered.
If we can’t deliver on any of these promises, we’ll make it right with a full refund.
Because live events should be all about the good vibes, not the ticket drama. 🙌
Contact info
Melbourne, Australia
- support@tixel.com
- tixel.com
4.7
Excellent
6K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Super easy as both a seller and buyer!
17 April 2026
Besides the long wait for getting your…
Besides the long wait for getting your money returned has to wait until the event is over. It was a safe process to resell tickets.
16 April 2026
Tixel made it easy for me to sell my…
Tixel made it easy for me to sell my tickets. It was fast and reliable. It was a safe and secure transaction.
16 April 2026
Dealt with moshtix issue and was trusted in community …
Accommodated difficult connection ruin and was trusted in community so tickets sold fast.
16 April 2026
First time buying and selling
As a first time buyer and then, unfortunately, seller - I was very happy with how easy the entire process was. The instructions from tixel were clear and easy to follow. Would definitely use again to buy and sell without concern.
16 April 2026
First timer- easy to use site
First time on this platform to sell tickets.
Was easy to navigate and safe for buyer and seller alike.
Smooth transaction and funds in account as described in a timely fashion.
Will be looking forward to the next opportunity to buy or sell.
Thanks Tixel for making this easy.
10 April 2026
I was recommended Tixel by a friend
I was recommended Tixel by a friend. Had a fairly good experience using it for the first time. One small issue was the auto purchase feature. The event I attended was a weekend event split over 2 days. Once the Saturday part of the event was one hour from starting I could no longer use the auto purchase. I only wanted a ticket for the Sunday event. Also it was not that intuitive to find the auto purchase or know what is was about. The only reason I knew about it was my friend telling me and showing me what to do
16 April 2026
Trustworthy service
A great platform for selling and buying tickets. Easy to navigate, amazing customer service and a trustworthy company.
9 April 2026
Auto-purchase unclear and final price significantly higher than advertised “10% cap”
I had a disappointing experience with Tixel, mainly around pricing transparency and how auto-purchase works.
I set auto-purchase to buy 3 tickets together from one seller. Instead, it completed a purchase for a single ticket without any clear final confirmation showing that my preference for grouped tickets had been overridden. That was not obvious from the setup process and is not what I intended to agree to.
The bigger issue is pricing. Tixel advertises a “no more than 10% above face value” resale cap. In this case, the ticket ($204) ended up costing about $251 all-in once Tixel’s mandatory buyer fees (~$24!!) were added. These fees are much higher than the fees charged by ticketek, which are ~$7 per transaction.
That puts the real final price at roughly 25% above face value, which is very different to the 10% cap that is promoted to users.
When I raised this, support focused on policy wording and internal calculations rather than the practical outcome: the advertised cap does not match the total price paid, and the auto-purchase flow did not clearly reflect what was being purchased at the point of execution.
I was told the sale stands and advised to relist the ticket - a single, seated ticket which - at the inflated price it was purchased at - will be difficult to re-sell and fully recoup my costs.
Sharing this so that others are aware that the “10% cap” does not reflect the true all-in cost, and auto-purchase may not behave in line with how it is set up.
15 April 2026
Unprompted review
Reliable and Easy to Use
Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long before the ticket sold. I recived my money hassle free within 3 days of the show/event as promised.
16 April 2026
Great service but give yourself time to work through the process
The booking process was easier the 2nd time. This process works well but you need time to work through it.
9 April 2026
I found Tixel easy to use and it was a…
I found Tixel easy to use and it was a great way to sell my tickets that I was unable to use. Communicating with the buyer was easy and I’ll do it again
16 April 2026
The best!
Love Tixel so much. It’s a way to get last minute tickets and it’s so safe and trustworthy.
16 April 2026
Refund request processed quickly
Easy to find event and pay. Requested a refunded due to insufficient ticket sale info provided by seller. Impressed refund was processed within hours
16 April 2026
Last minute decision to attend MGK show…
Last minute decision to attend MGK show in Melbourne on my own. Jumped on Tixel a couple hours before the show started and found a VIP ticket for only $90! Winning!!!I will only buy if the seller has instant download tickets.
16 April 2026
Easy and efficient!
Tixel made selling my tickets last minute extremely easy. I’ll use it again in a heartbeat and wish I used them sooner on previous tickets!
9 April 2026
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