Toad Hall Cottages Reviews 

349
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the wonderful locations, beautiful surroundings, and well-maintained properties that offer stunning views and a thoroughly comfortable stay. Customers also appreciate the straightforward booking process, clear instructions, and consistently helpful communication provided by the local teams during their holidays. However, some people mentioned experiencing occasional cleaning issues upon arrival, occasionally finding spaces dusty, with dirty facilities or unclean bathrooms. A few other people also felt that certain items inside the accommodation, such as beds or linen, were worn out, thin, or uncomfortable. Reviewers occasionally noted that some minor maintenance tasks or broken equipment required attention during their otherwise pleasant trips.

What people talk about most

Location

Clients share positive opinions on location, highlighting the fantastic settings and stunning views near the... See more

Quality

Users describe positive interactions with quality, consistently highlighting high standards of accommodation,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is consistently efficient,... See more

Service

People report positive experiences with service, noting that queries and issues are consistently dealt with... See more

Facilities

Consumers find facilities to be positive, noting that properties are well equipped and feature everything... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most enjoyable two week stay at 'Little Tern'. A well fitted most comfortable property in an excellent position, merely two minutes walk to M&S Food, and less than ten minutes walk to Waitrose. Ea... See more

Rated 5 out of 5 stars

Everything at the property was as in the brochure and even the weather played ball. Would heartily recommend Smugglers Cott,The Golden Guinea and the Peking Garden for good value and quality meals wi... See more

Rated 5 out of 5 stars

Toad Hall Cottages has an excellent easy to navigate website that gives you more information than many others including good photos of holiday properties. Payment is easy too. If you need to call them... See more

Rated 5 out of 5 stars

We have booked multiple holiday cottages with Toad Hall and all of them have been excellent and exactly as described. When there have been issues then Toad Hall have been amazing in their responsive... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

349 reviews

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4.6

All reviews

(349)

162 reviews in the last 12 months

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Rated 4 out of 5 stars

Perfectly clean little cottage

Perfectly clean little cottage, superb welcome gifts of homemade scones, apple juice milk ect.
It was a little chilly the week we were there and the cottage was a bit chilly in mornings and evenings.
Found the sitting area really small and although accommodating 5 people the sofa only sat 2 comfortably and one other armchair. Access road long and in very poor condition with potholes. But it is a farm. Booking process was good. Facilities wise, everything you needed. Beer, sidmouth, lovely to visit plus otterton mill and fabulous farm store Greendale Farm .
Good location with easy access to coast.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

From start to finish Toadhall have been brilliant. This morning we couldn't lock the back door of the cottage we are staying at. We phoned them '& within an hour a lovely gentleman turned up to fix it. Will use them again no contest.

16 June 2026
Unprompted review
Rated 4 out of 5 stars

Bridge House has wonderful views but requires some updating.

Bridge House is in a great position both for town and also for views of the river. The house was clean and fairly well equipped although several things were broken or not working : a bedside lamp, towel radiator, frying pan, no batteries in candles provided, several of the electric blinds.
Our main negative comment was that the bed linen and towels were all very well worn and not of the quality we would expect in a property of this cost. The set in the second bedroom was dreadful and we had to swap it for that in a room that wasn’t being used.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Recommend this appartment.

Easy booking process.
We have stayed at 1 Lower Sandbanks for several years now. The apartment is well furnished and the location is good . The owners are very approachable and responsive when contacted. We hope to return again next year.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy booking process

Easy booking process, timely communciation. Love the apartment - our second time visiting - well equipped and very comfortable. Very remote, but this adds to the appeal. Beautiful views outside.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to book with Toad Hall

We have booked holiday cottages with Toad Hall a few times now, and have always been pleased with the houses we have stayed in. Toad Hall staff have always been really helpful, and reply promptly to any queries. They have a good knowledge of their properties.
Having looked at a lot of holiday cottages websites, the Toad Hall one is the clearest and most comprehensive.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

South Devon holiday

This was our second visit to 2 Rose Cottages and it didn’t disappoint.
It’s such a beautiful, quiet spot and the garden is a great place to sit with a book and cup of tea.

Everything we needed was there and very clean. The beds were excellent too!
We shall return

16 May 2026
Unprompted review
Rated 4 out of 5 stars

great location

great location, comfortable accomadation ,not suitable if you have trouble with stairs.everythingthere for a good stay ,but didn't include towels

15 May 2026
Unprompted review
Rated 4 out of 5 stars

Staying at Mayflower Couri Dartmouth

Have stopped in this apartment over a number of years. Its highlight is its views of Dartmouth and harbour.
Downside is acces as parking is provided for a small/ medium car. We arrived at 4pm on the handover day where there were several large cars eg Nissan Quashki, Jaguar xj AND 3 30cwt vans. It took me ages to park my Mini noting that 2 slots were unavailable due to the size of rhe vehicles oarked next to the space. It also meant that Icould not use my car for the duration of the stay for fear of not being able to return.
Maybe Toad Hall could arrange a special deal in the nearby public car park for the big vehicles to park.
If a car reg. was mandated in the hire docs Toad could monitor the size of parked vehicles and adjudicate accordingly

16 May 2026
Unprompted review
Rated 5 out of 5 stars

We have booked with Toad Hall Cottages…

We have booked with Toad Hall Cottages many times now, never disappointed. Accommodation is always really good, cottages always appear very high standard especially regarding cleanliness - always important. Would highly recommend.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Toad Hall cottages are recommended

We have booked through Toad Hall cottages for many years now. We have always found the booking process clear and easy. They have local offices so it’s always easy to report any problems.
They have always dealt with any issues quickly and efficiently.
I wouldn’t hesitate in recommending them to friends and family.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Little Perhay cottage in May

Exactly as described accurately on the comprehensive website. Extremely comfortable, homely, cottagey and peaceful. A perfect location to get away from it all. Thank you Toad Hall Cottages for another excellent break! 👏

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Lovely accommodation

Lovely accommodation, everything was there that we needed. Plenty of space for the two of us and a comfy bed. Parking was a bonus.
Location was good not to far from the town centre and beach.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Bamboo House is special

It was our second visit to Bamboo House and we enjoyed it as much as the first visit which was 12 months ago. In that time the housekeeping staff have done an amazing job because everywhere looked exactly the same ... spotless and no visible scuffs etc. Bed linen and towels ... top notch. We would 100% recommend staying at Bamboo House. We feel it's the best property in the perfect location with best view. Toad Hall were so lovely to deal with and the booking process is excellent.

30 April 2026
Unprompted review

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